Boat to the Gili Islands - Reviews

Rating of the activity

6.60 / 10

6.5896656534955 329 reviews | 7,506 travellers

3 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (3)

Couple (176)

Group of friends (53)

With small children (8)

With older children (20)

Reviews from real clients who booked our products.

See only reviews with text

Nov / 13 / 2025

Carlos

Les Alqueries, Spain

I travelled with my partner

Oct / 14 / 2025

Anonymous

Oct / 09 / 2025

Anonymous

Oct / 03 / 2025

Anonymous

Oct / 02 / 2025

Eriz

Spain

I travelled with my partner

El camino en coche ha sido un infierno... El tráfico es horrible y los adelantamientos ni en la F1. 2 horas para recorrer 40km. El viaje en barco...que decir, como sardinas en lata y como te toquen familias de la India (la de verdad)... Respeto cero

The drive was hell... The traffic is horrible, and overtaking isn't even possible in F1. Two hours to travel 40km. The boat trip... what can I say, like sardines in a can, and if you happen to end up with families from India (the real ones)... Zero respect.

I travelled with my partner

Sentimos que la experiencia no se haya ajustado del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

We're sorry that the experience didn't quite meet expectations. At Civitatis, we only want our customers to have the best possible experiences. To that end, we take note of all comments with the intention of improving. Opinion translated. Show original.

Sep / 23 / 2025

Alvaro

Málaga, Spain

I travelled with my partner

Bien, personal atento y explicando todo correctamente Translate this opinion into English.

Good, attentive staff and explaining everything correctly Opinion translated. Show original.

I travelled with my partner

Sep / 15 / 2025

Anonymous

Barcelona, Spain

I travelled with my partner

Sep / 07 / 2025

Anonymous

Sep / 01 / 2025

Joan Tondo Ventura

Spain

I travelled with teenagers

Más de una hora recogiendo pasajeros porque había que esperarlos debido a que el transporte llegaba antes y encima parada de otra media hora a poner gasolina. Luego a correr para no llegar tarde y sin cinturones de seguridad. Un encanto. El barco no lo cogimos a la una, sino cerca de las dos.

More than an hour spent picking up passengers because we had to wait for them because the bus arrived early, and then we had to stop for another half-hour to fill up on gas. Then we had to run to avoid being late and without seatbelts. A joy. We didn't catch the boat at one, but closer to two.

I travelled with teenagers

Nuestro equipo local se esfuerza por realizar la visita completa dentro del tiempo ofertado, que también incluye la recogida de los pasajeros. Sentimos si el ritmo que se siguió no resultó del agrado de todos los participantes. Seguiremos esforzándonos por mejorar en este o cualquier otro aspecto que sea necesario. Translate this opinion into English.

Our local team strives to complete the entire tour within the allotted time, which also includes passenger pickup. We apologize if the pace followed was not to everyone's liking. We will continue to strive to improve in this or any other aspect as needed. Opinion translated. Show original.

Aug / 31 / 2025

Rosa Maria

Barcelona, Spain

I travelled with teenagers

Todo perfecto, muy bien organizado Translate this opinion into English.

Everything perfect, very well organized Opinion translated. Show original.

I travelled with teenagers

Aug / 28 / 2025

Anonymous

Aug / 22 / 2025

Anna Pardo Pelegrin

Barcelona, Spain

I travelled with teenagers

Salimos con un poco de retraso, pero el resto fue perfecto. Translate this opinion into English.

We left a little late, but the rest was perfect. Opinion translated. Show original.

I travelled with teenagers

Aug / 23 / 2025

Belen

Madrid, Spain

I travelled with friends

Nos recogieron a la hora prevista y nos llevaron sin problema hasta el puerto de Padang Bai. Una ve allí, fue fácil seguir al personal hasta el barco. Lo peor es que tanto la furgoneta que nos recogió como el barco olían a gasolina, pero todo fue bien y llegamos a la hora prevista a Gili T. Translate this opinion into English.

They picked us up at the scheduled time and drove us without any problems to the Padang Bai port. Once there, it was easy to follow the staff to the boat. The worst part was that both the van that picked us up and the boat smelled of gasoline, but everything went smoothly, and we arrived at Gili T on time. Opinion translated. Show original.

I travelled with friends

May / 08 / 2025

Ana Maria

Barcelona, Spain

I travelled with my partner

Muy bien coordinado todo. Salimos del hotel de Ubud con tiempo suficiente para coger la lancha rápida. En el Ozone Café nos dieron los tickets para entrar al puerto Pandag Bai, para entrar en Gili Air y los tickets de vuelta. Nos avisaron que lleváramos nosotros mismos las maletas para que nadie nos intente cobrar un extra y nos acompañaron al muelle. Todo perfecto Translate this opinion into English.

Everything was very well coordinated. We left our hotel in Ubud with enough time to catch the speedboat. At the Ozone Café, they gave us tickets to enter Pandag Bai harbor, to enter Gili Air, and to return. They told us to carry our bags ourselves so no one would try to charge us extra, and they escorted us to the pier. Everything was perfect. Opinion translated. Show original.

I travelled with my partner

Oct / 16 / 2024

Alberto Gonzalez Varela

Valladolid, Spain

I travelled with friends

El chófer muy puntual, nos recogió en nuestra villa y ao llegar al puerto de Padangbai nos dejaron en un restaurante, donde nos facilitaron los tickets y también otro ticket para las tasas del puerto, que están incluidas en el precio. Nos llevaron hasta el muelle y todo muy bien. Translate this opinion into English.

The driver was very punctual, he picked us up at our villa and when we arrived at the port of Padangbai they dropped us off at a restaurant, where they gave us the tickets and also another ticket for the port taxes, which are included in the price. They took us to the dock and everything went very well. Opinion translated. Show original.

I travelled with friends

Sep / 20 / 2024

Rebecca

Sweden

I travelled with my partner

Well organized which is necessary in the chaos of Padangbai harbor. Boat trip out to the Gili islands worked great. However on return trip we had to pay harbor tax and an extra fee for a small boat to take us out a bit to sea as the tide was low. We then changed boat at sea. These extra charges were not specified at the time of booking. We were shuttled back to to Canggu which was appreciated and something we were originally told was not possible. However the trip was very slow due to traffic.

I travelled with my partner

In the details of the activity, it is indicated that the prices of tickets or services not included. These are merely informative and may change without prior notice. We apologise for any inconvenience.

Sep / 15 / 2024

Fermin Rodrigo

Valencia, Spain

I travelled with my partner

A mí me pareció que todo estaba muy bien organizado, te recogen en el hotel, te trasladan en una furgoneta, eso sí es un vehículo compartido no como en las excursiones, y te dejan en el puerto de Padanbai en un bar próximo allí te dan los tickets y las indicaciones y luego te acompañan hasta el barco . Luego la travesía, pues depende del día, sales a mar abierto y el barco se mueve mucho pero yo que soy propenso a marearme no me mareé. Una cosa más en el barco te ofrecen pastillas para el mareo. Translate this opinion into English.

I thought everything was very well organised. They pick you up at the hotel, take you in a van, which is a shared vehicle, not like the tours, and drop you off at the port of Padanbai in a nearby bar. There they give you tickets and directions and then they take you to the boat. Then the crossing, well, it depends on the day. You go out into the open sea and the boat moves a lot, but I am prone to seasickness and I didn't get seasick. One more thing: on the boat they offer you seasickness pills. Opinion translated. Show original.

I travelled with my partner

Aug / 05 / 2024

Mar

Madrid, Spain

I travelled with teenagers

Todo muy bien organizado y puntual por parte de la empresa local. Otra cosa es el caos que te encuentras al llegar al puerto, pero es cuestión de estar muy atentos y seguir al pie de la letra las recomendaciones del guía para no acabar en un transporte que no te corresponde. Llevar pastillas para el mareo, según el estado del mar puede ser necesario Translate this opinion into English.

Everything was very well organized and punctual by the local company. Another thing is the chaos you find when you arrive at the port, but it is a matter of being very attentive and following the guide's recommendations to the letter so as not to end up in a transport that is not yours. Take seasickness pills, depending on the state of the sea it may be necessary. Opinion translated. Show original.

I travelled with teenagers

Jul / 16 / 2024

Jorge Andres

Barcelona, Spain

I travelled with my partner

Empezo bien con la recogida a tiempo en el hotel, el traslado al puerto y el embarque. incluye la tasa portuaria de entrada a la isla. La lancha es "rapida", pero como sardinas en lata, a pesar del aire hacia calor y huele a gasolina. Pero bien en general. El regreso tambien organizado, aunque sin personal de referencia que te indique. Lancha bien. Lo malo es el traslado al hotel devuelta, muy desorganizado, la persona del transporte se niega a dejarte en el hotel (como es debido). Translate this opinion into English.

It started well with on-time hotel pickup, transfer to the port and boarding. includes the port tax for entry to the island. The boat is "fast", but like sardines in a can, despite the air it was hot and it smelled like gasoline. But good in general. The return is also organized, although without reference personnel to tell you. Boat well. The bad thing is the return transfer to the hotel, very disorganized, the transport person refuses to leave you at the hotel (as it should). Opinion translated. Show original.

I travelled with my partner

Jun / 25 / 2024

Francisco

Zaragoza, Spain

I travelled with teenagers

Viendo los comentarios nos esperabamos lo peor, pero Civitatis lo tiene bien montado. El servicio es bueno, han sido puntuales tanto en la recogida como la salida del barco. Es verdad que el barco es muy pequeño, pero son todos igual. Nos han tratado muy bien los de la agencia, nos han acompañado hasta el barco, y nos han explicado todo muy bien. Eso si, no va a ser vuestra mejor experiencia en Indonesia. Prepararos para ir como sardinas en lata. Translate this opinion into English.

Looking at the comments we expected the worst, but Civitatis has it set up well. The service is good, they have been punctual both in picking up and leaving the boat. It is true that the boat is very small, but they are all the same. Those from the agency have treated us very well, they have accompanied us to the boat, and they have explained everything to us very well. Of course, it is not going to be your best experience in Indonesia. Get ready to go like sardines in a can. Opinion translated. Show original.

I travelled with teenagers

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