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Civitatis reviews

Here are the latest reviews written by customers who have booked with Civitatis. All our clients have reserved and travelled with us. When a travellers has enjoyed the activity, we send them an email to review the service. This way, we can improve the quality of the service we offer.
9.20
9.2 870,914 reviews
  • 91.20%
  • 5.50%
  • 3.30%
2

17/Mar/2020

Freda Omienimi Halliday

Tbilisi, Georgia

Bus Tour of Riga Riga

My flight details were changed which affected my tour day.unfortunately I did not get a response from the tour guide when I sent a mail and that money was not refunded

Although you are required to specify a start day for the voucher, you will have a period 6 months from that date in which to activate it.

I travelled by myself
6

17/Mar/2020

Mayoi Ortiz Matan

Weinheim, Germany

Mont Saint Michel Abbey Ticket Mont Saint Michel

Due to the virus we cannot go to mount st Michael. Our trip was canceled and everything was reinburse but only the tickets bought here where not. This is a shame, other providers also had a no cancation policy and reimbursed their customers. The only option was that I can use it in the next 6 months but I cannot plan to go again in that period of time I have to use my vacations to stay home and take care of my family. So I'm not that happy with the service provided.

Tickets to the abbey could be exchanged within the next six months. However, due to the circumstances, we have proceeded to refund what was paid. We apologize for the inconvenience.

I travelled with small children
10

16/Mar/2020

Trinh

Hamburg, Germany

Free Walking Tour of Amsterdam Amsterdam

The tour guide in Amsterdam was super enthusiastic and friendly despite the Amsterdam lockdown due to the Corona Virus. Really appreciate his upbeat character. Unfortunately, I do not remember his name at this moment. Nevertheless, thank you very much for the amazing tour. Learned a lot and finally understand why the city flag of Amsterdam has 3 crosses on it :D Many greetings Trinh

I travelled by myself
10

15/Mar/2020

Lucio Daniel Castelan-vega

Cdmx, Mexico

Free Walking Tour of Amsterdam Amsterdam

Baiana was great. Besides beautiful she showed enthusiasm all the time.

I travelled by myself
10

15/Mar/2020

Carol

Calgary, Canada

Free Walking Tour of Amsterdam Amsterdam

Jacob was very personable and very knowledgeable about Amsterdam. We thoroughly enjoyed our time with him and learned a great deal about this lovely city.

I travelled with friends
10

15/Mar/2020

Serge

Seattle, United States

3 Day Sahara Desert Tour Marrakech

Went on this tour as COVID19 crisis was unfolding in Morocco. Tour ended up being private, got drove around by Karim who was a very good guide and great conversationalist. We had the Luxury accommodation in the desert camp (We were only guests), definitely worth the upgrade to have running water in the tent. Overall great tour but again, our circumstances were unusual.

I travelled with my partner
10

14/Mar/2020

Diego Martinez

Toluca, Mexico

Excursion to the Great Mosque and the Abu Dhabi Louvre Dubai

Great tour, the staff was very nice and knowledgeable.

I travelled with my partner
10

14/Mar/2020

Meena Kishinani

London, United Kingdom

Free Walking Tour of Berlin Berlin

We thought Elizabeth Mason was an excellent tour guide

I travelled with friends
2

14/Mar/2020

Joram

Amersfoort, Jordan

Free Walking Tour of Jerusalem Jerusalem

We were on time at the designated meetingpoint, with some 10 others. But the guide never showed up.. I even asked for a confirmation because I was afraid that it would be cancelled. But they assured me it would go on.

We're sorry you didn't enjoy the tour. We have already passed on your message to our local team in order to prevent this kind of situation from happening again in the future.

I travelled with my partner
10

14/Mar/2020

Olvia Malagon

Mexico City, Mexico

Free Walking Tour of Buenos Aires Buenos Aires

Maru was awesome! Really passionate and kind with lots of fun facts about the marvelous city !

I travelled by myself

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