Civitatis reviews
Here are the latest reviews written by customers who have booked with Civitatis. All our clients have reserved and travelled with us. When a travellers has enjoyed the activity, we send them an email to review the service. This way, we can improve the quality of the service we offer.
Check out thousands of reviews on the webpage of each city or activity.
Check out all our destinations here.Reviews external pages
As well as our own reviews, which are the most valuable if you want to know what to expect from each service, we also receive reviews in external websites like eKomi. In these webs, any person can give a review, having travelled or not, and the comments are usually more generic, like, for example, customer service.
See reviews on eKomi Review Civitatis on eKomi
17/Mar/2020
Freda Omienimi Halliday
Tbilisi, Georgia
Bus Tour of Riga Riga
My flight details were changed which affected my tour day.unfortunately I did not get a response from the tour guide when I sent a mail and that money was not refunded
Although you are required to specify a start day for the voucher, you will have a period 6 months from that date in which to activate it.
17/Mar/2020
Mayoi Ortiz Matan
Weinheim, Germany
Mont Saint Michel Abbey Ticket Mont Saint Michel
Due to the virus we cannot go to mount st Michael. Our trip was canceled and everything was reinburse but only the tickets bought here where not. This is a shame, other providers also had a no cancation policy and reimbursed their customers. The only option was that I can use it in the next 6 months but I cannot plan to go again in that period of time I have to use my vacations to stay home and take care of my family. So I'm not that happy with the service provided.
Tickets to the abbey could be exchanged within the next six months. However, due to the circumstances, we have proceeded to refund what was paid. We apologize for the inconvenience.
16/Mar/2020
Trinh
Hamburg, Germany
Free Walking Tour of Amsterdam Amsterdam
The tour guide in Amsterdam was super enthusiastic and friendly despite the Amsterdam lockdown due to the Corona Virus. Really appreciate his upbeat character. Unfortunately, I do not remember his name at this moment. Nevertheless, thank you very much for the amazing tour. Learned a lot and finally understand why the city flag of Amsterdam has 3 crosses on it :D Many greetings Trinh
15/Mar/2020
Lucio Daniel Castelan-vega
Cdmx, Mexico
Free Walking Tour of Amsterdam Amsterdam
Baiana was great. Besides beautiful she showed enthusiasm all the time.
15/Mar/2020
Carol
Calgary, Canada
Free Walking Tour of Amsterdam Amsterdam
Jacob was very personable and very knowledgeable about Amsterdam. We thoroughly enjoyed our time with him and learned a great deal about this lovely city.
15/Mar/2020
Serge
Seattle, United States
3 Day Sahara Desert Tour Marrakech
Went on this tour as COVID19 crisis was unfolding in Morocco. Tour ended up being private, got drove around by Karim who was a very good guide and great conversationalist. We had the Luxury accommodation in the desert camp (We were only guests), definitely worth the upgrade to have running water in the tent. Overall great tour but again, our circumstances were unusual.
14/Mar/2020
Diego Martinez
Toluca, Mexico
Excursion to the Great Mosque and the Abu Dhabi Louvre Dubai
Great tour, the staff was very nice and knowledgeable.
14/Mar/2020
Meena Kishinani
London, United Kingdom
Free Walking Tour of Berlin Berlin
We thought Elizabeth Mason was an excellent tour guide
14/Mar/2020
Joram
Amersfoort, Jordan
Free Walking Tour of Jerusalem Jerusalem
We were on time at the designated meetingpoint, with some 10 others. But the guide never showed up.. I even asked for a confirmation because I was afraid that it would be cancelled. But they assured me it would go on.
We're sorry you didn't enjoy the tour. We have already passed on your message to our local team in order to prevent this kind of situation from happening again in the future.
14/Mar/2020
Olvia Malagon
Mexico City, Mexico
Free Walking Tour of Buenos Aires Buenos Aires
Maru was awesome! Really passionate and kind with lots of fun facts about the marvelous city !