P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Budapest with a minimum of 18 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
If you book a return transfer service, we recommend booking the pick-up from the hotel 2,5 hours before your flight. Although it normally only takes 30 minutes to get from the city centre to the airport, the security control is extremely slow.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
Airports:
Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
How much does a transfer service cost? Are there child car seats? How many people fit in a vehicle?
Find answers to our most frequently asked questions.
If you have any other questions
please contact us
Our customers' reviews
These are genuine reviews written by our customers.
No tengo más que buenas palabras. Traslado rápido y muy amable. Tuve la desafortunada acción de olvidarme el móvil en el coche. Me puse en contacto y enseguida se volcaron en buscarlo y encontrarlo, incluso me lo trajeron al hotel. Muy buena experiencia. Recomiendo totalmente. Muchísimas gracias por todo
Translate this opinion into English.
I have nothing but good things to say. The transfer was fast and very friendly. I had the unfortunate experience of leaving my phone in the car. I contacted them, and they immediately went out of their way to find it, even bringing it to my hotel. A very good experience. I highly recommend it. Thank you so much for everything.
Opinion translated. Show original.
I travelled with small children
8
06 / 13 / 2025
A
Anonymous
Valencia , Spain
Bueno , la única pega , es que el conductor nos avisó el día anterior de la hora de recogida que era la que teníamos acordada , y el día q nos recogía en el hotel avisó q en más de 40 min antes de la hora acordada que llegaba en 10 min a recogernos para ir al aeropuerto. Nosotros estábamos listos . Pero podíamos haber salido a tomar algo a desayunar , y no estar en el hotel . Por lo demás bien
Translate this opinion into English.
Well, the only downside is that the driver told us the day before about the pick-up time, which was the one we had agreed upon. On the day he was picking us up from the hotel, he told us more than 40 minutes before the agreed time that he would arrive in 10 minutes to pick us up to take us to the airport. We were ready. But we could have gone out for breakfast and not been at the hotel. Otherwise, it was fine.
Opinion translated. Show original.
I travelled with my partner
10
06 / 07 / 2025
L
Laurence Etienne-serra
Toulon, France
Le transfert s’est parfaitement bien passé. Nous avons reçu un message avant de prendre notre avion en nous indiquant le lieu de rdv avec photo. Toutes les indications étaient très claires. À notre arrivée, le chauffeur est arrivée en 4 minutes comme indiqué dans le message. Chauffeur très aimable et véhicule très propre.
Translate this opinion into English.
The transfer went perfectly. We received a message before our flight indicating the meeting place with a photo. All the instructions were very clear. Upon our arrival, the driver arrived in 4 minutes as indicated in the message. Very friendly driver and very clean vehicle.
Opinion translated. Show original.
I travelled with friends
10
06 / 04 / 2025
E
Eusebio
Murcia, Spain
muy bien. Puntual y muy amable. Llegamos a la misma terminal, a pesar de las obras. El coche iba muy limpio .
El traslado del AEROPUERTO al hotel Ikonik, no fue igual. El conductor llegó con retraso y no estaba en el punto de recogida, ni tampoco llevaba ningún cartel con nuestro nombre, como se nos había dicho. Luego el trayecto duró demasiado, porque no fuimos tan directos como en la vuelta,
I travelled with my partner
10
06 / 02 / 2025
R
Robert Thoral
Precy/oise, France
peu d'attente à la sortie de l'aéroport (5mn) . Le conducteur avait bien pris en compte mes infos de retard sur le vol (1h environ). Véhicule propre, conducteur attentionné. arrivée rapide à l'hotel et dépose à 10m à pied! rien à redire. je recommande en particulier si c'est un 1er voyage à Budapest avec une arrivée tardive
Translate this opinion into English.
Short wait at the airport exit (5 minutes). The driver had taken into account my flight delay information (about 1 hour). Clean vehicle, attentive driver. Quick arrival at the hotel and drop-off 10m away on foot! Nothing to complain about. I recommend it especially if it's a first trip to Budapest with a late arrival.
Opinion translated. Show original.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 15,099 reviews
06 / 19 / 2025
Spain
No tengo más que buenas palabras. Traslado rápido y muy amable. Tuve la desafortunada acción de olvidarme el móvil en el coche. Me puse en contacto y enseguida se volcaron en buscarlo y encontrarlo, incluso me lo trajeron al hotel. Muy buena experiencia. Recomiendo totalmente. Muchísimas gracias por todo Translate this opinion into English.
I have nothing but good things to say. The transfer was fast and very friendly. I had the unfortunate experience of leaving my phone in the car. I contacted them, and they immediately went out of their way to find it, even bringing it to my hotel. A very good experience. I highly recommend it. Thank you so much for everything. Opinion translated. Show original.
06 / 13 / 2025
Valencia , Spain
Bueno , la única pega , es que el conductor nos avisó el día anterior de la hora de recogida que era la que teníamos acordada , y el día q nos recogía en el hotel avisó q en más de 40 min antes de la hora acordada que llegaba en 10 min a recogernos para ir al aeropuerto. Nosotros estábamos listos . Pero podíamos haber salido a tomar algo a desayunar , y no estar en el hotel . Por lo demás bien Translate this opinion into English.
Well, the only downside is that the driver told us the day before about the pick-up time, which was the one we had agreed upon. On the day he was picking us up from the hotel, he told us more than 40 minutes before the agreed time that he would arrive in 10 minutes to pick us up to take us to the airport. We were ready. But we could have gone out for breakfast and not been at the hotel. Otherwise, it was fine. Opinion translated. Show original.
06 / 07 / 2025
Toulon, France
Le transfert s’est parfaitement bien passé. Nous avons reçu un message avant de prendre notre avion en nous indiquant le lieu de rdv avec photo. Toutes les indications étaient très claires. À notre arrivée, le chauffeur est arrivée en 4 minutes comme indiqué dans le message. Chauffeur très aimable et véhicule très propre. Translate this opinion into English.
The transfer went perfectly. We received a message before our flight indicating the meeting place with a photo. All the instructions were very clear. Upon our arrival, the driver arrived in 4 minutes as indicated in the message. Very friendly driver and very clean vehicle. Opinion translated. Show original.
06 / 04 / 2025
Murcia, Spain
muy bien. Puntual y muy amable. Llegamos a la misma terminal, a pesar de las obras. El coche iba muy limpio . El traslado del AEROPUERTO al hotel Ikonik, no fue igual. El conductor llegó con retraso y no estaba en el punto de recogida, ni tampoco llevaba ningún cartel con nuestro nombre, como se nos había dicho. Luego el trayecto duró demasiado, porque no fuimos tan directos como en la vuelta,
06 / 02 / 2025
Precy/oise, France
peu d'attente à la sortie de l'aéroport (5mn) . Le conducteur avait bien pris en compte mes infos de retard sur le vol (1h environ). Véhicule propre, conducteur attentionné. arrivée rapide à l'hotel et dépose à 10m à pied! rien à redire. je recommande en particulier si c'est un 1er voyage à Budapest avec une arrivée tardive Translate this opinion into English.
Short wait at the airport exit (5 minutes). The driver had taken into account my flight delay information (about 1 hour). Clean vehicle, attentive driver. Quick arrival at the hotel and drop-off 10m away on foot! Nothing to complain about. I recommend it especially if it's a first trip to Budapest with a late arrival. Opinion translated. Show original.