For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 384 reviews
08 / 15 / 2026
Rj, Brazil
Esse foi OK mais o de chegada em Ibiza dia 10/08 não houve devido ter cancelado o meu vôo de Malta para Ibiza e ficamos 24 horas no aeroporto dormindo no chão e avisamos a Civitatis que simplesmente ignorou a gente e preciso do reembolso. Vou as últimas consequências onde o cancelamento de vários vôos foi devido a erupção do vulcão ETNA e bão por culpa minha Translate this opinion into English.
This one was OK, but the arrival flight to Ibiza on August 10th didn't happen because my flight from Malta to Ibiza was cancelled, and we were stuck at the airport for 24 hours sleeping on the floor. We notified Civitatis, who simply ignored us, and I need a refund. I will take this to the fullest extent, as the cancellation of several flights was due to the eruption of Mount Etna, and not through any fault of my own. Opinion translated. Show original.
08 / 24 / 2026
Portugal
Atrasou 15 minutos
08 / 12 / 2026
Madrid , Spain
Todo fue muy bien Translate this opinion into English.
Everything went very well. Opinion translated. Show original.
08 / 09 / 2026
Valencia, Spain
Rápido Translate this opinion into English.
Fast Opinion translated. Show original.
07 / 31 / 2026
Spain
Muy buen traslado ,todo perfecto y muy amables,estupendo Translate this opinion into English.
Excellent transfer, everything was perfect and very friendly, fantastic! Opinion translated. Show original.