For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 602 reviews
07 / 21 / 2026
Barcelona, Spain
Hola, la experiencia fue normal, el día de llegada el conductot se retraso un poco pero aviso, la conducción para los que no conocemos la isla nos parecio un poco temeraria por las calles, pero fue divertido el hombre y al regresar nos adelantarón la recogida una media hora por problemas médicos de algún chofer y tuvierón que reajustar los horarios, peró entendemos que son cosas que ocurren, el miedo nuestro era que como no contestaban al telf. ni a su correo que NO nos recogieran, llegamos BIÉN Translate this opinion into English.
Hi, the experience was normal. On arrival day, the driver was a little late, but he did notify us. For those of us unfamiliar with the island, his driving seemed a bit reckless on the streets, but he was entertaining. On the return trip, they moved our pickup time forward by half an hour due to a driver's medical issues, and they had to readjust the schedule. We understand that these things happen. Our fear was that, since they weren't answering the phone or email, they wouldn't pick us up. We arrived safely. Opinion translated. Show original.
10 / 20 / 2026
Monterrey, Mexico
El conductor estuvo a tiempo, muy amable. Lo unico a mejorar sería las condiciones del auto y que olía a cigarro. Fuera de eso todo en orden! Translate this opinion into English.
The driver was on time and very friendly. The only things that could be improved were the condition of the car and the fact that it smelled of cigarettes. Other than that, everything was fine! Opinion translated. Show original.
10 / 17 / 2026
Spain
Muy bien y llegue con tiempo Translate this opinion into English.
Great, and I arrived on time. Opinion translated. Show original.
10 / 08 / 2026
Portugal
Profissional e prestativo Translate this opinion into English.
Professional and helpful Opinion translated. Show original.
10 / 07 / 2026
Mogadouro , Portugal
Condutor muito simpático e muito prestativo. Translate this opinion into English.
The driver was very friendly and helpful. Opinion translated. Show original.