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Transfers in Rome

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FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Rome with a minimum of 72 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    If you book a return transfer service, we recommend booking the pick-up from the hotel at least 2.5 hours before your flight departure time for private transfers, 3 hours for shared transfers. It takes approximately 30 minutes to get to Ciampino Airport and 40 minutes to Fiumicino Airport.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

  • P - Do you have transfers in other destinations?

    R -

    Yes, here you can see all the destinations where we offer airport transfers.

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Total price per vehicle

3 seat vehicle US$ 75.40
6 seat vehicle US$ 95.60
8 seat minibus US$ 111.60

Our customers' reviews

These are genuine reviews written by our customers.
Private Shared
9.10 / 10
9.1266666666667
24,567 reviews | 347,249 travellers
9.60 / 10
9.6133333333333
1,357 review | 347,249 travellers

5 out of 24,567 reviews

6

09 / 18 / 2023

A
Anonymous

United Kingdom

We were led to believe we were going to be met by a driver with a name card at arrivals. Instead, when we arrived, we were told to go seek out our driver at another collection point on another floor between terminals. Overall, we were hanging around for another hour. Quite annoying when you saw all the other drivers from other taxi compaines - they were more efficient at meeting their clients with name cards at the departure exit. Wasn't a smooth process at all...not what we wanted.

Depending on traffic conditions, drivers may not always be able to park and access the arrivals hall to wait for customers. We have attached an emergency telephone number for this type of circumstance. We regret any inconvenience that occurred, and are glad to hear that it was resolved.

I travelled with friends
10

09 / 12 / 2023

M
Michael A

London, On, Canada

Very efficient. Pleasant , friendly driver.

I travelled with my partner
10

09 / 09 / 2023

R
Robert

Vero Beach , The United States

Fantastic communication with the company and all drivers

I travelled with friends
10

09 / 09 / 2023

S
Shaun Pond

United Kingdom

The driver was ready nice and early, so there was no rush; it was a quick but safe journey, and the driver was very personable. We'd definitely use this service again!

I travelled with my partner
10

09 / 07 / 2023

A
Alan

Grimsby , United Kingdom

Very efficient, on time with a very helpful driver So much less hassle than any other way

I travelled with my partner

5 out of 1,357 review

10

08 / 14 / 2019

P
Pauline

Sydney , Australia

Our driver was excellent.. there was a small problem finding each other at first but he was great .. thank you !!

I travelled with my partner
10

06 / 26 / 2019

M
Mireia Isabel Cornejo Du Rouchet

Benidorm, Spain

Super!! The driver was puntual and everything was easy for us

I travelled with my partner
10

06 / 21 / 2019

E
Emma

Doncaster, United Kingdom

Very friendly driver, even though our flight was an hour behind he still was there waiting for us. Gave us lots of tips about the city and ideas for things to do, 10/10.

I travelled with my partner
10

06 / 09 / 2019

R
Roberta

Jericho, The United States

Excellent!!

I travelled with my partner
10

05 / 30 / 2019

A
Adam

Glasgow, United Kingdom

Although we were under 24hrs from our booked time-slot, we managed to contact the company to change our pickup destination. This saved us carrying 20+kgs of bags down a narrow street with very steep steps.

I travelled with my partner