Icono ayuda Help
Can't find your booking reference?
The booking reference can be found in the confirmation email, which should be in your inbox.

We have received your request correctly.

You will receive an email with a summary of your bookings.

Can't find it? Leave us your email and we'll send you a summary of your bookings.

Transfers in Tenerife

Change
  • Private Shared
    8.21 / 10
    8.2133333333333 1,084 review
    7.96 / 10
    7.9591836734694 49 reviews
  • 18,557
    travellers have enjoyed tours here
+ -

Covid-19 Measures

Please check local restrictions before traveling. All of our services comply with recommendations to avoid the spread of Covid-19.

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Tenerife with a minimum of 24 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    The travel time depends on where the hotel is and what departure airport you fly from. The longest distances take more than 1 hour, from Puerto de la Cruz and Tenerife Sur Airport.

    Keep in mind that you must be at the airport at least 2 hours before your flight departure time.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

Show more

Total price per vehicle

4 seat vehicle US$ 26.40
10 seat minibus US$ 41.20
15 seat minibus US$ 74

Our customers' reviews

These are genuine reviews written by our customers.
Private Shared
8.20 / 10
8.2133333333333
1,084 review | 18,557 travellers
8 / 10
7.9591836734694
49 reviews | 18,557 travellers

5 out of 1,084 review

6

05 / 14 / 2022

A
Anonymous

Ireland

When I booked online, I put in the address where we were staying. Turned up at the airport, told them again where I was going and the driver didn’t know. My first time in Tenerife so I was trying to give directions. We ended up just getting out and had to walk 15 mins to where we were staying in the end

The local supplier has informed us that they are not aware of any incidents on that day. We will be keeping an eye on the service to confirm that it is being carried out properly.

I travelled with friends
4

05 / 05 / 2022

A
Adrian

United Kingdom

We ordered a taxi to pick us up at the airport but were given a huge bus instead, which wouldn't be able to get to our destination due to narrow streets. The driver didn't speak english so communication was tricky, but in the end he found another driver for a mini-bus which got us home. The first driver was 30min late and we waited 45min in total in the airport arrivals before getting in a car.

We have confirmed that our team contacted you within 10 minutes of receiving your call. Moreover, this transfer is always carried out in a minibus. Despite its size, the service is always offered privately and has all the necessary comforts. Likewise, the vehicle can circulate without problems in the center of Tenerife. Even so, we are glad to know that the company in charge was able to provide you with a car more to your liking.

I travelled with my partner
2

04 / 02 / 2022

A
Amanda Thomson

Kirkcaldy , United Kingdom

Despite clarifying at the airport the address of the villa and the driver indicating that he knee where he was going, the journey turned into a disaster as the driver didn't know where he was going. The mini bus then got completely lost. Bring in our Spanish host to try and talk to the driver as he refused to take instructions from the group on the mini buy and Google maps. Awful. Now concerned the same will happen when we return to the airport.

We have confirmed that the driver had a mix-up regarding the address. However, the incident was resolved in a few minutes and you were dropped off at your accommodation without any problem. We are sorry that the service was not satisfactory for you.

I travelled with small children
4

04 / 02 / 2022

C
Charlotte

United Kingdom

The taxi was 30 minutes late and we had no communication about it - was very stressful when trying to get to the airport for a flight, very disappointing

We have confirmed that your accommodation had the wrong Google coordinates. By the time the driver realized it, it was past your transfer time. However, we have confirmed that you were informed of the situation. We are glad to hear that the transfer was finally completed without any major problems.

I travelled with my partner
10

03 / 28 / 2022

S
Serban

Romania

Quick service and very polite driver.

I travelled with friends

5 out of 49 reviews

6

03 / 06 / 2019

M
Mr. Raymond Brown

Hertfordshire, United Kingdom

Not very good outbound , Very good journey back to airport from hotel.Had to wait 40 minutes for coach taking us to our hotel.we will book transfers with this company again, Itrust them to do better next time.

10

01 / 24 / 2019

P
Peter Bates

Stafford, United Kingdom

On time transfer, proficient, with a very helpful driver. The cases were loaded and unloaded by the driver.

2

08 / 23 / 2019

E
Estefanía

Sevilla, Spain

Reservé un traslado compartido en vehículo para 9 personas, y al llegar al aeropuerto nos metieron en un autobús. Al reservar, y en los documentos, aparecía incluso la foto de la furgoneta, y no un autobús como nos han dado. Supuestamente tardábamos 15 minutos del aeropuerto al hotel, y hemos tardado más de 1h y media. Por lo tanto, nos hemos visto obligados a tomar medidas para la vuelta.

Al tratarse de un servicio compartido, otros pasajeros van en él y se para en distintos destinos, por lo que se tarda más que en un privado. En cuanto a las imágenes de los vehículos de las reservas, son fotografías tipo.

I travelled with teenagers
8

07 / 15 / 2019

P
Patricia

Oviedo, Spain

Buen servicio.

I travelled with my partner
4

03 / 01 / 2019

S
Silvia Diaz Reyes

Limerick, Ireland

Me dejaron tirada en mitad de la ruta y me dijo el conductor que o taxi o andando. La calle estaba cortada por el desfile de carnaval. Pero las formas del conductor no fueron las adecuadas. Muy malas maneras. Muy disgustada con este servicio.

En un traslado compartido hay diversos puntos en los que se deja a los clientes, no se lleva a cada uno a su destino. Hacemos llegar tu valoración sobre el conductor a nuestro proveedor, sentimos las molestias.

I travelled by myself