Cuenca Tourist Train - Reviews

Rating of the activity

7.20 / 10

7.2358649789029 316 reviews | 5,110 travellers

4 traveler-submitted photos

Customer scoring

102

Type of traveler

Traveling alone (8)

Couple (74)

Group of friends (41)

With small children (76)

With older children (35)

Reviews from real clients who booked our products.

See only reviews with text

Nov / 16 / 2024

Anonymous

Cuenca, Spain

I travelled with teenagers

Ha sido nefasta, claramente no merece nada la pena pagar 7€ por este autobús, no tiene sonido por lo que solo vas viendo la ciudad, encima decía que hacía parada arriba donde el castillo y ni a parado ni nada. Desde luego claramente decepcionada

It was awful, it's clearly not worth paying 7€ for this bus, it has no sound so you only see the city, on top of that it said it stopped at the top of the castle and it didn't stop or anything. I'm clearly disappointed.

I travelled with teenagers

El proveedor local intenta que la actividad esté a la altura de las expectativas de todos los participantes. Sentimos que este no haya sido tu caso. Se tendrán en cuenta tus comentarios de cara a mejorar el servicio. Translate this opinion into English.

The local provider tries to ensure that the activity meets the expectations of all participants. We are sorry that this was not the case for you. Your comments will be taken into account in order to improve the service. Opinion translated. Show original.

Nov / 16 / 2024

Raquel

Madrid, Spain

I travelled with small children

No se ve nada interesante durante el trayecto,solo por calles estrechas con comercios hasta cerrados,encima no hay en el tren turístico audioguia ,y diciéndonos el señor que lleva el tren de que es más barato por esto y a nosotros online nos cobran lo mismo.Al menos se avisa porque no se ha estropeado de un día para otro sino que por lo visto esto lleva así tiempo.

There is nothing interesting to see during the journey, only narrow streets with shops that are even closed. On top of that, there is no audio guide on the tourist train, and the man who runs the train tells us that it is cheaper because of this and we are already charged the same online. At least we are warned because it has not broken down overnight but apparently it has been like this for some time.

I travelled with small children

Nov / 02 / 2024

Anonymous

Madrid, Spain

I travelled with small children

No merece mucho la pena, el audioguía no funcionaba y por lo que he leído en las opiniones debe ser algo muy habitual, vamos, que pongo en duda si alguna vez funciona. Y pagar las entradas sólo por un paseo que ya sueles hacer a pie...pues no merece la pena. Lo único por los niños que les hace gracia lo de subirse al tren.

It's not worth it, the audio guide didn't work and from what I've read in the reviews it must be a very common thing, so I doubt if it ever works. And paying the tickets just for a walk that you usually do on foot... well, it's not worth it. The only thing is for the kids who like getting on the train.

I travelled with small children

Sentimos la incidencia ocasionada respecto a los comentarios grabados. Tendremos esto en cuenta para que no se repita. Hemos hecho una compensación acorde a lo sucedido. Translate this opinion into English.

We are sorry for the incident regarding the recorded comments. We will take this into account so that it does not happen again. We have made compensation in accordance with what happened. Opinion translated. Show original.

Nov / 01 / 2024

Inma

Spain

I travelled with friends

La actividad fue un poco regular, la ruta duró un poquito menos de los q indicaba y mi decepción es q no funcionaba la megafonía y por tanto pasábamos por los sitios y no había explicación. Al final fue un paseo montado en tren, q como íbamos 15 personas en grupo estuvo entretenido, pero me hubiera gustado enterarme por donde pasábamos. Al comprar en el mismo tren las entradas, las vendían más baratas por ese motivo,pero como lo teníamos ya contratado y pagado... Gracias.

The activity was a bit average, the route lasted a little less than indicated and my disappointment was that the megaphone did not work and therefore we passed by the places and there was no explanation. In the end it was a ride on a train, which as we were 15 people in a group was entertaining, but I would have liked to know where we were going. When buying the tickets on the train itself, they sold them cheaper for that reason, but as we had already booked and paid for it... Thank you.

I travelled with friends

Cuando ocurren este tipo de problemas con el sonido, recomendamos comentárselo al personal durante el desarrollo del tour para que la incidencia se pueda resolver en el momento. Translate this opinion into English.

When these types of sound problems occur, we recommend that you notify the staff during the tour so that the incident can be resolved immediately. Opinion translated. Show original.

Oct / 13 / 2024

Elena

Valencia, Spain

Oct / 06 / 2024

Anonymous

Granada, Spain

I travelled with my partner

Oct / 06 / 2024

Teresa

Granada, Spain

I travelled with friends

Oct / 04 / 2024

Rina Valeria

Madrid, Spain

I travelled with teenagers

El tren funcionaba bien pero la experiencia completa era con las explicaciones del audio. Y el Audio no funciona, funcionó 1min y luego ya nada. Me costó 7€ y al no estar al 100% las personas que subieron pagaron 5€ . Por favor espero que me hagan la devolución de los 3 billetes y al menos cobrarnos menos (5€) gracias.

The train worked well but the whole experience was with the audio explanations. And the audio does not work, it worked for 1 minute and then nothing. It cost me €7 and since it was not 100% full, the people who got on paid €5. Please I hope they give me a refund for the 3 tickets and at least charge us less (€5) thank you.

I travelled with teenagers

Hemos confirmado que el sistema de sonido no funcionaba correctamente. Sentimos las molestias. Se ha tramitado la correspondiente compensación por lo sucedido. Translate this opinion into English.

We have confirmed that the sound system was not working properly. We apologize for the inconvenience. Compensation has been processed for the incident. Opinion translated. Show original.

Oct / 03 / 2024

Salvador

Mijas, Spain

I travelled with my partner

El tren no está aún bien preparado para las calles de cuenca y no tuvimos tiempo de parar a hacer fotos. La audioguía iba a ratos. Por lo demás, puntual y te ahorras muchas caminatas para ver cosas

The train is not yet well prepared for the streets of Cuenca and we did not have time to stop to take photos. The audio guide was intermittent. Otherwise, it was punctual and saved you a lot of walking to see things.

I travelled with my partner

Sentimos que nuestro proveedor local no haya podido cumplir con el servicio reservado con la calidad habitual. Te pedimos disculpas por lo ocurrido, tomaremos nota de tus comentarios para mejorar de cara al futuro. Translate this opinion into English.

We are sorry that our local supplier was unable to provide the service you booked with the usual quality. We apologize for this and will take note of your comments to improve for the future. Opinion translated. Show original.

Sep / 28 / 2024

Maria Alicia Gutierrez Medina

Cdmx, Mexico

I travelled with my partner

Puntual y muy bello el recorrido! Translate this opinion into English.

Punctual and very beautiful route! Opinion translated. Show original.

I travelled with my partner

Sep / 14 / 2024

Marta Grande

Spain

Sep / 08 / 2024

Rosa María

Salamanca, Spain

I travelled with small children

¡Genial!

I travelled with small children

Sep / 06 / 2024

Anonymous

Aug / 24 / 2024

Anonymous

Aug / 20 / 2024

Inés

Valladolid, Spain

I travelled with small children

Mejorables los asientos, por lo demás, muy bien. Translate this opinion into English.

The seats could be improved, otherwise, very good. Opinion translated. Show original.

I travelled with small children

Aug / 08 / 2024

Luisa María

Murcia, Spain

I travelled with my partner

He seleccionado normal porque no me deja seleccionar mal... íbamos sin aire acondicionado fue insufrible.. No lo recomendaré.

I selected normal because it doesn't let me select wrong... we were without air conditioning, it was unbearable... I won't recommend it.

I travelled with my partner

Sentimos que el vehículo no cumpliese con lo que esperabas. Translate this opinion into English.

We are sorry that the vehicle did not meet your expectations. Opinion translated. Show original.

Aug / 08 / 2024

Anonymous

Aug / 01 / 2024

Anonymous

Jul / 24 / 2024

Pilar

Madrid, Spain

I travelled with friends

Jun / 23 / 2024

Hilario Puig Roig

Serra Dengalceran, Spain

I travelled with my partner

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7.80

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Free cancellation up to 24 hours before the service starts

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Cuenca Tourist Train - Reviews

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