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Transfers in La Romana

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  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in La Romana with a minimum of 6 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -
    The journey time between the Punta Cana Airport and Bávaro beach is 25 minutes. We recommend that you book your hotel pickup 3 hours ahead of time. Shared transfers are only available to hotels in the hotel zone, not to private addresses, such as apartments or hotels not registered as such.
  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.


  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

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    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

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    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

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    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

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    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

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    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Final price

Shared transfer US$ 15.50
3 seat vehicle US$ 23
6 seat minivan US$ 32
11 seat minivan US$ 34

Our customers' reviews

These are genuine reviews written by our customers.
Private Shared

5 out of 1,501 review


05 / 17 / 2023

Nelly Idrobo

Rutherford, The United States

Driver arrived in a very small car. Suitcases did not fit. We have to carry part of our luggage in our lap. It was clear in my reservation, we have 4 paxs and four bags. Poor driver did not what to do.

We are sorry that the service was not provided as planned. The relevant managers are already aware of the situation to ensure that this does not happen again.

I travelled with friends

03 / 02 / 2023

Olivia Lattermann

Düsseldorf , Germany

Es kam nicht zum Transfer, da wir Probleme mit unserem Gepäck hatten und der Fahrer nicht mehr vor Ort war. Dementsprechend mussten wir ein Taxi nehmen. So habe ich doppelt bezahlt.

We are sorry that the service was not provided as planned. The relevant managers are already aware of the situation to ensure that this does not happen again. A refund has been made accordingly.

I travelled with friends

02 / 17 / 2023

Fernando Lemos

Niterói , Brazil

Van confortável, transporte eficiente. Translate this opinion into English.

Comfortable van, efficient transportation. Opinion translated. Show original.

I travelled with teenagers

11 / 27 / 2022


Seoul, South Korea

my flight had been delayed several times but Civitatis responded my all requests even its Sunday happenings. I appreciate and am going to recommend everybody.

I travelled with friends

08 / 27 / 2022


San Juan, Puerto Rico

Excellent service! No waiting!

I travelled by myself

5 out of 346 reviews


06 / 02 / 2023


St. Catherine , Jamaica

Clean and nice

I travelled with friends

05 / 29 / 2023



The driver wasn't very friendly

Passenger treatment is a fundamental aspect of the service, so we always strive to have friendly drivers. We are sorry if you had a different impression and we will continue to strive to improve.


05 / 26 / 2023



The driver was very welcoming and even though he doesn't speak much English he tried to communicate with us throughout the entire journey.


05 / 19 / 2023

Desha Samuels


It's was a long drive from airport to our hotel but Marcus ensure that we were ok and not bored by talking to us, playing some of our Jamaican music, and fun places in Punta Cana. Marcus thanks again.

I travelled with my partner

05 / 06 / 2023



The driver was awesome