Morocco Marrakech

Transfers in Marrakech

  • 8.75 / 10
    8.7466666666667 20,564 reviews
  • 260,864
    travellers have enjoyed tours here
+ -

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Marrakech with a minimum of 8 hours in advance

  • P - How long does the journey from the hotel to the airport take?

    R -

    If you have booked a return transfer service, we recommend booking the pickup from the riad or hotel at least 2 hours before your flight departure time.

    It takes about 20 minutes to get from the city centre to the airport.

    Keep in mind

    Please keep in mind that most of the streets in the Medina are not accessible to cars, therefore the driver will wait for you as close as possible to the riad and from there will take you to your accommodation (it can also be someone else from the same company).

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 30 minutes from the time indicated when making your reservation.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports:
      1. Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
      2. Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.

  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

  • P - Do you have transfers in other destinations?

    R -

    Yes, here you can see all the destinations where we offer airport transfers.

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Total price per vehicle

4 passenger vehicle US$ 19.68
7 passenger minivan US$ 23.73
14 passenger minibus US$ 42.25

Our customers' reviews

These are genuine reviews written by our customers.
8.70 / 10
8.7466666666667
20,564 reviews | 260,864 travellers

5 out of 20,564 reviews

8

11 / 15 / 2025

D
Diego

Madrid, Spain

Cuando llegamos al aeropuerto vimos el rollo de la empresa que nos llevaba, pero no ponía nada de civitatis ni nuestro nombre, según se indicaba en la info de civitatis. No figuraban ni nuestros nombres ni el hotel. Mediante WhatsApp con el wifi del aeropuerto nos comunicamos y finalmente sí era esa empresa. El chico hizo unas llamadas y al final vinieron a recogernos. Muy majo el conductor, pero decepcionados con la gestión, pues genera incertidumbre al llegar a un país nuevo.. Translate this opinion into English.

When we arrived at the airport, we saw the information sheet for the company that was supposed to take us, but it didn't mention Civitatis or our name, as indicated on the Civitatis website. Neither our names nor the hotel were listed. We contacted them via WhatsApp using the airport's Wi-Fi, and it turned out to be the correct company. The driver made a few calls, and they finally came to pick us up. He was very nice, but we were disappointed with the arrangements, as it creates uncertainty when arriving in a new country. Opinion translated. Show original.

I travelled with my partner
10

10 / 29 / 2025

A
Ana Isabel Garcia Martin

Canarias, Spain

Ha estado muy bien, un chofer/guía muy profesional . Ha conseguido q los días de convivencia hayamos sido casi una familia, la gente muy predispuesta a disfrutar de la experiencia y el guía ha desempeñado un papel muy importante. Ha demostrado unos conocimientos del entorno, nos ha trasmitido mucha información y además ha demostrado un dominio de los tiempos y la conducción ha sido maravillosa. Translate this opinion into English.

It was great, a very professional driver/guide. He made us feel like a family during our time together; everyone was very willing to enjoy the experience, and the guide played a vital role. He demonstrated excellent knowledge of the area, shared a lot of information with us, and also showed great timing and driving skills. Opinion translated. Show original.

I travelled with my partner
10

10 / 14 / 2025

B
Begoña

Madrid , Spain

Muy simpático el conductor. Fácil encontrarle en el aeropuerto pero no sé por qué me escribieronpor WhatsApp varios conductores diciendo que me llevaban y dudé de cual era realmente el mío . Tuve que mirar en el mail el operador que me habían asignado Translate this opinion into English.

The driver was very friendly. He was easy to find at the airport, but I don't know why several drivers sent me WhatsApp messages saying they were taking me, and I was unsure which one was actually mine. I had to check my email to see which operator had been assigned to me. Opinion translated. Show original.

I travelled with my partner
6

10 / 11 / 2025

M
Marta

Lleida, Spain

El conductor me contactó y quedamos en un punto pero a la hora acordada no venía nadie y me contactó diciendo que mandaban a otro conductor, finalmente 30’ despues llego un conductor muy agradable que nos llevo sin problemas y nos pidio perdon por el retraso tambien! Translate this opinion into English.

The driver contacted me and we arranged to meet at a certain point, but at the agreed time, no one came and contacted me saying they were sending another driver. Finally, 30 minutes later, a very nice driver arrived who took us without any problems and also apologized for the delay! Opinion translated. Show original.

I travelled with my partner
10

10 / 06 / 2025

M
Marian

Valencia, Spain

Genial. El conductor muy amable. Nos llevó hasta donde pudo pasar, la medina está en obras y no dejan pasar más allá del hotel ali. Cuando llegas a la parada hay maleteros para llevarte las maletas en un carro, como no llevábamos moneda local fuimos dando un paseo, estábamos a 10mn. Translate this opinion into English.

Great. The driver was very friendly. He took us as far as he could go; the medina is under construction and they won't let us go past the Ali Hotel. When you get to the stop, there are porters who can carry your bags in a cart. Since we didn't have local currency, we went for a walk; we were 10 minutes away. Opinion translated. Show original.

I travelled with friends
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