Chichén Itzá & Xcajum Cenote Day Trip - Reviews

Rating of the activity

8.80 / 10

8.7951807228916 83 reviews | 1,354 travellers

21 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (17)

Couple (24)

Group of friends (11)

With small children (7)

With older children (15)

Reviews from real clients who booked our products.

See only reviews with text

Aug / 25 / 2026

Anonimo

Italy

I travelled by myself

Una esperienza perfetta, ben organizzata, la consiglio Translate this opinion into English.

A perfect experience, well organized, I recommend it Opinion translated. Show original.

I travelled by myself

Jul / 12 / 2026

Jaime

Culiacán, Mexico

I travelled by myself

Muy bien pensado ir primero a Chichen Itzá, aunque salimos muy temprano, valió la pena porque estaba tranquilo el lugar, lo que horas más tarde ya no se puede tener. Muy interesante toda la información. Translate this opinion into English.

Going to Chichen Itza first was a great idea, even though we left very early. It was worth it because the place was peaceful, which you can't find later in the day. All the information was very interesting. Opinion translated. Show original.

I travelled by myself

Dec / 13 / 2025

Rogelio Ramon Morales Morales

Cuernavaca, Mexico

I travelled with teenagers

Muy bien. Nos la pasamos muy bien, aprendiendo mucho. Nuestro guía muy bien, muy atento y todo bien explicado. Translate this opinion into English.

Great! We had a wonderful time and learned a lot. Our guide was excellent, very attentive, and explained everything very well. Opinion translated. Show original.

I travelled with teenagers

Nov / 04 / 2025

Maria Isabel Cuevas Rodriguez

Aguascalientes, Mexico

Todo muy bien! La explicación de todo muy comprensible!!muchas gracias a nuestro guía Carlos por su paciencia y gran desempeño, nos vamos con muy buena experiencia! Translate this opinion into English.

Everything was great! The explanations were very clear! Many thanks to our guide Carlos for his patience and excellent work; we left with a very positive experience! Opinion translated. Show original.

Nov / 03 / 2025

Alma Cecilia Valdivia Hernandez

Aguascalientes, Mexico

I travelled with friends

Excelente, muy bonito trato y amabilidad con nuestros guías Fredy y el chofer Saúl Translate this opinion into English.

Excellent, very nice treatment and kindness from our guides Fredy and the driver Saúl Opinion translated. Show original.

I travelled with friends

Jan / 09 / 2025

Eduardo

Ciudad De México, Mexico

I travelled with my partner

Me pareció una actividad completa en su ramo. Zeuz fue una persona muy amable servicial y comprometido con el grupo nuestro operador Alfredo manejo de manera profesional y nos sentimos seguros durante todo el trayecto. La estancia y el recorrido fueron agradables rápidos para acceso y prácticos. Disfrutamos del guía y su conocimiento en el sitio arqueológico. La comida fue estupenda y la experiencia en el cenote fue maravillosa.uchas gracias a todos los participantes. Translate this opinion into English.

I found it to be a complete activity in its field. Zeuz was a very kind, helpful and committed person with the group. Our operator Alfredo handled it in a professional manner and we felt safe throughout the trip. The stay and the tour were pleasant, quick to access and practical. We enjoyed the guide and his knowledge of the archaeological site. The food was great and the experience in the cenote was wonderful. Many thanks to all the participants. Opinion translated. Show original.

I travelled with my partner

Nov / 27 / 2024

Bayron David Tecxis Martinez

Cdmx, Mexico

I travelled with teenagers

La logística y trato por parte de Freddy y Carlos fue excelente. De lo mejor poder disfrutar de los destinos sin toda la multitud. Por mejorar el buffet, pocas opciones de plato fuerte y demasiadas guarniciones. La calidad de la comida muy pobre en general. Translate this opinion into English.

The logistics and treatment by Freddy and Carlos were excellent. The best thing was being able to enjoy the destinations without all the crowds. The buffet could be improved, there were few options for main dishes and too many side dishes. The quality of the food was very poor in general. Opinion translated. Show original.

I travelled with teenagers

Jan / 13 / 2024

Anonymous

Cdmx, Mexico

I travelled by myself

Miguel ha sido un buen guía y el destino merece mucho la pena, en especial me ha encantado el cenote de ChiChizan. Lo único negativo es que el grupo no era demasiado puntual y hemos ido retrasado desde la salida, lo que nos ha hecho tener menos tiempo para estar en lo que estaba establecido. Al fin y al cabo, cuando viajas en grupo sabes que esto puede pasar. En resumen: merece mucho la pena la actividad. Yo la recomendaré a familiares y amigos. Translate this opinion into English.

Miguel has been a good guide and the destination is very worth it, I especially loved the ChiChizan cenote. The only negative thing is that the group was not very punctual and we have been late since the departure, which has made us have less time to spend on what was established. After all, when you travel in a group you know that this can happen. In short: the activity is well worth it. I will recommend her to family and friends. Opinion translated. Show original.

I travelled by myself

Nov / 03 / 2023

Berenice

San Luis Potosí, Mexico

I travelled with teenagers

Zeus el mejor guía de todo Yucatán. Siempre muy atento y amable en todo el viaje, nos llevó a Chichén Itza donde conocimos al guía Rodrigo, el cual nos dio una explicación fenomenal acerca de este sitio arqueológico y nos contó cosas muy interesantes. El cenote también estuvo encantador, buena comida y muy buen lugar para darse un baño y comer rico. Nos tocó extra ir a Valladolid ya que todos los del grupo estuvimos de acuerdo, pasamos un día excelente. Translate this opinion into English.

Zeus the best guide in all of Yucatan. Always very attentive and friendly throughout the trip, he took us to Chichen Itza where we met the guide Rodrigo, who gave us a phenomenal explanation about this archaeological site and told us very interesting things. The cenote was also charming, good food and a very good place to take a bath and eat delicious food. We had an extra chance to go to Valladolid since everyone in the group agreed, we had an excellent day. Opinion translated. Show original.

I travelled with teenagers

Aug / 09 / 2023

Alba

Spain

I travelled with my partner

Actividad muy bien organizada. Muy puntuales con la van, Eramos un grupo pequeño y rapidamente nos llevamos muy bien entre todos. En Chichen itzá nos acogió un guia que nos explicó muy bien toda la cultura maya. Más tarde fuimos a un cenote donde comimos, nos relajamos y pudimos tomar fotos y bañarnos en el cenote. Finalmente el guia nos llevó a Valladolid y de vuelta a Merida. Aunque haces mucha cosa en un solo dia, se recomienda porque ves muchas cosas. Translate this opinion into English.

Activity very well organized. Very punctual with the van, we were a small group and we quickly got along very well with each other. In Chichen Itza we were welcomed by a guide who explained the entire Mayan culture to us very well. Later we went to a cenote where we ate, relaxed and were able to take pictures and bathe in the cenote. Finally the guide took us to Valladolid and back to Merida. Although you do a lot of things in a single day, it is recommended because you see a lot of things. Opinion translated. Show original.

I travelled with my partner

Dec / 19 / 2022

Anonymous

Merida, Mexico

I travelled with my partner

El servicio brindado por el personal muy bueno. Sin embargo hay estos puntos por mejorar: El tiempo libre en chichen itza fue muy corto, El restaurante con pocas opciones de comida y las bebidas caras. El cenote hubiera sido mejor antes de comer, porque es muy incomodo meterse a nadar después de comer.

The service provided by the staff is very good. However, there are these points to improve: Free time in Chichen Itza was very short, The restaurant with few food options and expensive drinks. The cenote would have been better before eating, because it is very uncomfortable to go swimming after eating.

I travelled with my partner

Nuestro equipo local se esfuerza por disponer de los mejores menús, intentando que sean de gusto de todos los participantes. En ocasiones, dependiendo del ritmo de la excursión, es posible que algunas partes de la visita se alteren o aceleren de forma excepcional. Sentimos las molestias respecto a esto. Translate this opinion into English.

Our local team strives to have the best menus, trying to be to the taste of all participants. Sometimes, depending on the pace of the excursion, it is possible that some parts of the visit are altered or accelerated in an exceptional way. We are sorry for the inconvenience regarding this. Opinion translated. Show original.

Nov / 07 / 2022

Inmaculada Martin Povea

Barcelona, Spain

I travelled with my partner

La zona arqueológica un sitio increíble, digno de ver! Joel él conductor y Hèctor el guía son un equipazo, el trato muy amable, las explicaciones muy completas y en todo momento a nuestro servicio para cualquier duda, la excursión ha sido muy divertido y completa. El cenote muy divertido y toda la comida riquísima! Nos llevaron a ver Valladolid que no salía en el recorrido, tenéis que probar sus churros y marquesitas…delicioso Translate this opinion into English.

The archaeological zone is an incredible site, worth seeing! Joel the driver and Hèctor the guide are a great team, very friendly treatment, very complete explanations and at all times at our service for any questions, the excursion has been very fun and complete. The cenote is very fun and all the delicious food! They took us to see Valladolid, which was not on the tour, you have to try their churros and marquesitas…delicious Opinion translated. Show original.

I travelled with my partner

Oct / 31 / 2022

Irene Llamas Moreno

Sevilla, Spain

El viaje fue muy cómodo, la furgo tenía asientos muy cómodos y con aire acondicionado, el guía fue muy amable y explicó todo muy bien y con claridad. Lo único malo es que se me pasó muy rápido el viaje y me hubiera gustado estar más tiempo en Chichén Itzá y en el cenote Translate this opinion into English.

The trip was very comfortable, the van had very comfortable seats and air conditioning, the guide was very friendly and explained everything very well and clearly. The only bad thing is that the trip went by very quickly and I would have liked to spend more time in Chichen Itza and in the cenote. Opinion translated. Show original.

Sep / 02 / 2025

Claudia Rosalia Lopez Olvera

Mexico

I travelled with teenagers

Aug / 23 / 2025

Veronica Elizabeth

Los Cabos, Mexico

I travelled with my partner

Ir a Chichén Itzá y a un cenote siempre es una buena idea, pero en este caso la organización fue deficiente. No advierten que en el punto de encuentro no hay estacionamiento, lo que causó complicaciones. El guía no tenía clara mi reserva, no enviaron guía previa de qué llevar. En Chichén Itzá explicó poco y no mencionó lugares clave como el Observatorio que descubrí yo misma. La parada en Izamal pareció improvisada e innecesaria pues lo hicimos solos sin compañía o explicación del guía.

Going to Chichén Itzá and a cenote is always a good idea, but in this case, the organization was poor. They didn't warn me that there was no parking at the meeting point, which caused complications. The guide wasn't clear about my reservation; they didn't send a guide in advance showing what to bring. At Chichén Itzá, he explained little and didn't mention key sites like the Observatory, which I discovered on my own. The stop in Izamal seemed improvised and unnecessary, as we were traveling alone without company or explanation from the guide.

I travelled with my partner

Sentimos que el servicio no estuvo del todo a la altura de lo esperado. Aun así, podemos confirmar que tuvo lugar, como de costumbre, de acuerdo con la descripción de nuestra web. Agradecemos y tomamos nota de los comentarios para valorar posibles mejoras. Translate this opinion into English.

We regret that the service did not quite meet expectations. However, we can confirm that it was delivered as usual, in accordance with the description on our website. We appreciate and take note of your comments to assess possible improvements. Opinion translated. Show original.

Aug / 08 / 2025

Alfonso

Bcs, Mexico

I travelled with teenagers

Muy buen tour a cargo del guía Fredy y el operador Ismael; muy explicativo; todo muy bien; la comida en el cenote muy buena y claro los lugares muy interesantes; mi esposa hija y yo la pasamos muy bien; muy recomendable! Translate this opinion into English.

A very good tour led by our guide, Fredy, and our tour operator, Ismael. They were very informative; everything was great; the food at the cenote was excellent, and of course, the sites were very interesting. My wife, daughter, and I had a great time; highly recommended! Opinion translated. Show original.

I travelled with teenagers

Aug / 03 / 2025

Anonymous

I travelled by myself

Jul / 14 / 2025

Rafael Manzanedo

Lima, Peru

I travelled by myself

Jun / 25 / 2025

Paula

Uruguay

I travelled by myself

Lindo tour! Ideal salir temprano para no hacer el recorrido con tanta gente! La comida del Buffet estuvo deliciosa… bien típica! Las bebidas eran costosas, recomiendo llevar tu bebida. El cenote es una belleza. Translate this opinion into English.

Great tour! It's ideal to leave early to avoid crowds! The buffet food was delicious... very traditional! The drinks were expensive, so I recommend bringing your own. The cenote is beautiful. Opinion translated. Show original.

I travelled by myself

May / 03 / 2025

Gerardo Tapia Cruz

Ciudad Mexico, Mexico

I travelled with teenagers

Todo. Bien Gracias Translate this opinion into English.

All good thanks Opinion translated. Show original.

I travelled with teenagers

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