Mexico Mexico City

Transfers in Mexico City

  • Private Shared
    9.53 / 10
    9.5333333333333 1,735 review
    7.88 / 10
    7.8837209302326 172 reviews
  • 32,316
    travelers have already enjoyed this destination
+ -

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Mexico City with a minimum of 24 hours in advance

  • P - How long does the journey from the hotel to the airport take?

    R -

    It takes approximately 30 minutes to get from Mexico City International Airport to the various districts of Mexico City. We recommend booking the transfer service 3 hours before your flight departure time.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 30 minutes from the time indicated when making your reservation.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports:
      1. Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
      2. Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.

  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

  • P - Do you have transfers in other destinations?

    R -

    Yes, here you can see all the destinations where we offer airport transfers.

Show more

Total price per vehicle

Benito Juárez International Airport Centre of Mexico City US$ 42.95
Felipe Ángeles Airport Centre of Mexico City US$ 78.76
Benito Juárez Airport Perisur US$ 53.69
Benito Juárez Airport Santa Fe US$ 53.69

Our customers' reviews

These are genuine reviews written by our customers.
Private Shared
9.50 / 10
9.5333333333333
1,735 review | 32,316 travellers
7.90 / 10
7.8837209302326
172 reviews | 32,316 travellers

5 out of 1,735 review

10

07 / 15 / 2026

B
Blanca Anahi

Monterrey, Mexico

El servicio del chófer fue excepcional, desde la coordinación un día antes, al momento de mi llegada y durante el trayecto. Muy amable y gentil en todo momento. Adicional durante el recorrido me iba recomendando lugares y/o restaurantes para mi visita a CDMX. Translate this opinion into English.

The driver's service was exceptional, from the initial coordination the day before, to my arrival and throughout the journey. He was very kind and courteous at all times. Additionally, during the trip, he recommended places and restaurants for my visit to Mexico City. Opinion translated. Show original.

I travelled by myself
10

07 / 06 / 2026

C
Corina

Portland, Oregon, United States

Our transfer was excellent! Our driver was kind, knowledgeable and friendly. Communicating directly with me the morning of our transfer was reassuring and gave us confidence at our arrival. Our flight was delayed by a few minutes and the driver was punctual and waited for us in the airport. The transport vehicle was very comfortable, clean and spacious. We had an hour drive from the airport to our hotel. Highly recommend! We will use them again in the future.

I travelled with teenagers
10

04 / 19 / 2026

J
Jennyffer Martinez Gomez

Medellin , Colombia

El traslado fue excelente, en ambos sentidos.. Don Jose Conde muy formal y amable, hizo el traslado algo muy familiar, muy respetuoso y muy puntual.. Gracias a Civitatis por hacer de mi experiencia de viaje algo genial… Saludos desde Medellín Colombia. Translate this opinion into English.

The transfer was excellent, both ways. Mr. Jose Conde was very professional and kind, making the transfer feel very personal, respectful, and punctual. Thank you to Civitatis for making my travel experience so wonderful. Greetings from Medellín, Colombia. Opinion translated. Show original.

I travelled with small children
10

10 / 30 / 2026

A
Anonymous

Girona, Spain

Muy bien. La comunicación con el conductor facilitó que el traslado fuera fácil. Translate this opinion into English.

Very good. Communication with the driver made the transfer easy. Opinion translated. Show original.

I travelled with my partner
10

10 / 30 / 2026

E
Elena María

Spain

Nuestro conductor Francisco Vino a recogernos a tiempo y nos hizo muy ameno el traslado Translate this opinion into English.

Our driver Francisco Vino picked us up on time and made the transfer very pleasant. Opinion translated. Show original.

I travelled with friends

5 out of 172 reviews

8

11 / 20 / 2019

T
Tomás Orlando

Telde, Spain

Servicio correcto. Enviamos un mensaje al operador por si había problemas por tráfico debido a cortes de calles y nos respondieron que nosotros habíamos concertado ya la hora del traslado y que realizarían el trayecto. Nos pareció una respuesta secante. El conductor nos pidió el bono a pesar de que en la reserva de civitatis dice "Para realizar el traslado no es necesario presentar ningún bono"

I travelled with my partner
6

10 / 15 / 2019

V
Valeria

Buenos Aires, Argentina

En la llegada fue excelente en cuanto al servicio y puntualidad. Para el traslado hacia el aeropuerto, tuvo una demora de 20 minutos, habiéndome contactado unos 40 minutos antes para corroborar que todo estuviera bien. Afortunadamente lo había pedido con muchísimo tiempo de anticipación, pero pude haber corrido el riesgo de perder el vuelo si a eso se le sumaba el tránsito. El traslado fue perfecto y el chofer muy amable.

I travelled by myself
10

08 / 21 / 2019

á
ángel

Ciudad Real, Spain

Contraté el servicio de ida y vuelta al aeropuerto. La primera vez no nos recogieron y tuvimos que pagar un taxi. Cuando pedimos explicaciones de lo ocurrido a través de España y del proveedor, el que ofrece el servicio en México, mintieron y dijeron que nosotros no estábamos. No tiene taxis son Cabify. Sin embargo el segundo servicio, para el siguiente vuelo desde el hotel hasta el aeropuerto fue perfecto... LA VERDAD ES LA VERDAD...

I travelled with my partner
10

07 / 27 / 2019

X
Xavier

Figueres, Spain

Una chica nos estaba esperando puntualmente en el exterior del aeropuerto con un cartel con nuestro nombre y es la que comprobó el voucher. Fue muy fácil localizarla. El traslado fue perfecto, sin tiempo de espera y una conducción tranquila y segura.

I travelled with my partner
10

07 / 04 / 2019

A
Anonymous

Granada, Spain

Nos pareció raro que el conductor dijese que había estado en Recepción preguntando por nosotros y le habían dicho que no estábamos y que por eso se había ido, puesto que estuvimos como 20 minutos antes de la hora sentados en Recepción esperando y allí no entró nadie. Al menos desde la oficina se pusieron en contacto con nosotros para intentar solucionarlo y no hubo más problema....

I travelled with my partner
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