For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 12 reviews
01 / 09 / 2023
Copenhagen , Denmark
Excellent pickup service, car and service
04 / 21 / 2022
Mirabella Eclano , Italy
I been wait in the Baron resort Sharm for half hour then I decided to call the agency. They told me the driver went to the airport to pick me up. I think is a big excuse because at 7:48 am I got a message from them to get ready by 8:45 at Baron resort. I have also the receipt of the transfer from Baron Resort to Sharm Airport.
We have confirmed that there was a mix-up and that is why you went to the airport instead of the hotel. We are sorry for the inconvenience caused. A refund has been arranged.
11 / 06 / 2022
Monterrey , Mexico
No estuvo en la salida de la terminal y no pude comunicarme con el conductor
Sentimos que no se te proporcionara el servicio como estaba previsto. Los responsables oportunos ya están al tanto de la situación para velar por que no se repita de nuevo. Se ha efectuado el reembolso correspondiente..
10 / 09 / 2022
Spain
Traslado del aeropuerto Sharm el Sheik al hotel en Sharm el Sheik muy correcto. Translate this opinion into English.
Transfer from Sharm el Sheik airport to the hotel in Sharm el Sheik very correct. Opinion translated. Show original.
08 / 19 / 2022
Rio De Janeiro, Brazil
O chofer não compareceu e tive que contratar um tàxi. Quando a Civitatis fará meu reembolso?
Lamentamos se devido a alguma confusão não foi possível localizar o condutor. Falámos consigo a fim de receber mais informações que nos permitam avançar na resolução do caso, mas ainda não tivemos notícias suas.