Transfers in Madrid

Excelente servicio, totalmente recomendado. Una persona muy amable, puntual, respetuosa y profesional. Me brindó mucha confianza y seguridad durante mi traslado desde el aeropuerto. Se nota su compromiso y calidad humana. Sin duda, volvería a elegir su servicio. ¡Muchas gracias por hacer la diferencia! Translate this opinion into English.

Excellent service, highly recommended. A very kind, punctual, respectful, and professional person. They instilled a lot of confidence and security in me during my transfer from the airport. Their commitment and personal touch were evident. I would definitely choose their service again. Thank you so much for making a difference! Opinion translated. Show original.

Autista molto disponibile fin da subito, ci ha contatti appena arrivato il volo, il che significa che ha monitorato tutto dall'inizio! Durante il transfer ci ha trattati con simpatia e il servizio é stato piú che professionale. Info utile per i passeggeri: in fase di prenotazione non si puó mettere un'orario di transfer diverso dall'arrivo del volo (per esempio per mangiare in aeroporto e poi prendere il transfer) Translate this opinion into English.

The driver was very helpful right from the start; he contacted us as soon as the flight arrived, which means he monitored everything from the beginning! During the transfer, he treated us kindly, and the service was more than professional. Useful information for passengers: when booking, you cannot specify a transfer time different from the flight arrival time (for example, to eat at the airport and then take the transfer). Opinion translated. Show original.

Sería bueno que el transportista se comunicara por mensaje antes de lo que lo hace. Hoy nos envió un mensaje 15 minutos antes de buscarnos, si bien nos había llegado un mail un día antes, uno se siente más cómodo si el mensaje es por whatsapp pero no 15 minutos antes día la hora de recogida Translate this opinion into English.

It would be helpful if the courier contacted us via message sooner than they usually do. Today they sent us a message 15 minutes before picking us up, even though we had received an email the day before. It's much more comfortable if the message is via WhatsApp, but not 15 minutes before the scheduled pickup time. Opinion translated. Show original.

Excelente. Solo un comentario menor: seria bueno especificar donde exactamente esperar el traslado. El conductor me esperaba a unos 50 mts de la entrada del hotel, entonces no nos veíamos. Ambos estábamos listos en el horario programado pero esperando en diferentes lugares y por eso perdimos unos 10 minutos. Translate this opinion into English.

Excellent. Just one minor comment: it would be helpful to specify exactly where to wait for the transfer. The driver was waiting for me about 50 meters from the hotel entrance, so we couldn't see each other. We were both ready at the scheduled time but waiting in different places, which is why we lost about 10 minutes. Opinion translated. Show original.

La conductora Aisha excelente. Hizo el traslado de primera, la disposición excelente para ubicarnos ya que no era claro (hasta que nos explicó) la ubicación de la puerta de salida. Considerando que el avión llegó adelantado pero siguiendo los trámites lógicos (llegar a inmigraciones, recoger el equipaje y ubicar la salida) ya en camino con la conductora llegó un antipático mensaje que se había agotado el tiempo de espera y que no se iba a realizar el traslado por parte de la empresa? Translate this opinion into English.

Aisha was an excellent driver. She provided a first-class transfer and was very helpful in locating us, as the exit gate wasn't clear until she explained it. Considering that the plane arrived early, but we followed the usual procedures (going through immigration, collecting our luggage, and finding the exit), we received an unfriendly message while already on our way with the driver that our waiting time had expired and the transfer would not be provided by the company. Opinion translated. Show original.