Great Ocean Road Day Trip + Sunset at The Twelve Apostles - Reviews

Rating of the activity

8.80 / 10

8.7848101265823 79 reviews | 770 travellers

27 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (22)

Couple (25)

Group of friends (9)

With small children (2)

With older children (5)

Reviews from real clients who booked our products.

See only reviews with text

Nov / 03 / 2025

Fernando De Mingo

Madrid, Spain

I travelled with my partner

Excursión a los 12 Apóstoles impecable gracias al guía-chófer: puntual, amable y con excelente conducción. Compartió datos curiosos y puso música que ambientó todo el día. Los tiempos para paradas fueron perfectos. Aunque el bus era viejo, estaba limpio y cómodo. Mi asiento tenía calefacción que quemaba, pero lo solucionó al instante. Y aunque llovía al salir, ¡terminamos viendo el atardecer! La empresa debería ofrecer el tour en español. Translate this opinion into English.

The tour to the Twelve Apostles was flawless thanks to the driver-guide: punctual, friendly, and an excellent driver. He shared interesting facts and played music that set the perfect mood throughout the day. The timing of the stops was ideal. Although the bus was old, it was clean and comfortable. My seat heater was scalding hot, but he fixed it immediately. And even though it was raining when we left, we ended up watching the sunset! The company should offer the tour in Spanish. Opinion translated. Show original.

I travelled with my partner

Oct / 29 / 2025

Maria Ines De Castro

Caba, Argentina

I travelled with my partner

El.voucher decia hora de retirada 10 de a mañana y el guia aparecio 11.10,despues recorrimos otros hoteles buscando pasajero,pero uno ya se habia ido perdimos mucho tiempo,entonces el recorrido fue rapido,no paro n todos los lugares previstos,manejaba a mucha velocidad y ademas nos hicieron llevar auriculaes a los de habla hispana y no habia posibilidad de audio en español.El guia tenia mala presencia,pantalones rotos

The voucher stated a pick-up time of 10:00 AM, but the guide arrived at 11:10 AM. We then went to other hotels looking for passengers, but one had already left, wasting a lot of time. The tour itself was rushed, not stopping at all the planned locations. The driver traveled at high speed, and Spanish speakers were required to bring headphones, even though there was no audio option in Spanish. The guide was unkempt and had ripped pants.

I travelled with my partner

Las actividades con recogida pueden tener demoras ocasionadas por el estado del tráfico o la espera de participantes rezagados. Aun así, hemos confirmado que el tour hizo el recorrido al completo de manera habitual, y que las audioguías funcionaban correctamente. Recomendamos comentar cualquier incidencia a este respecto para que se os pueda dar soporte al momento. Sentimos que la actividad no resultase de vuestro agrado. Translate this opinion into English.

Activities with pick-up may experience delays due to traffic conditions or waiting for latecomers. However, we have confirmed that the tour completed the entire route as usual, and that the audio guides were functioning correctly. We recommend reporting any issues you encounter so we can provide immediate support. We are sorry the activity was not to your liking. Opinion translated. Show original.

Aug / 26 / 2025

David

Spain

I travelled with teenagers

Fue una experiencia maravillosa que recomendaría sin lugar a dudas. La empresa y el guía muy profesionales cumplieron con creces con lo anunciado y se notaba que el guía conocía perfectamente la zona. Vimos además canguros, koalas y nuestro guía nos explicó en inglés con todo detalle la fauna, historia y orografía de la zona Translate this opinion into English.

It was a wonderful experience that I would definitely recommend. The company and the guide were very professional and lived up to expectations, and it was clear the guide knew the area perfectly. We also saw kangaroos and koalas, and our guide explained the area's wildlife, history, and topography in great detail in English. Opinion translated. Show original.

I travelled with teenagers

Nov / 05 / 2025

Gonzalo Episcopo

Montevideo, Uruguay

I travelled with my partner

Primero que nada nuestra guía Angel Sophia, una genia total. Siempre buen humor, con mucha información, mejor música y un clima excelente. La recomiendo 100%!!!! Translate this opinion into English.

First of all, our guide Angel Sophia was absolutely fantastic. Always in a great mood, full of information, with amazing music and a wonderful atmosphere. I recommend her 100%! Opinion translated. Show original.

I travelled with my partner

Oct / 29 / 2025

Francesc Salas Casas

Palamós, Spain

I travelled with my partner

Oct / 15 / 2025

Argi Guillén

Miami, United States

I travelled with friends

Hubo mala sincronización en la hora y el lugar de salida, Civitates no dio bien y correctamente la ubicación

There was poor synchronization with the departure time and location; Civitates did not provide the location correctly.

I travelled with friends

Confirmamos que el proveedor mandó tanto un nuevo correo de confirmación como un bono con la información actualizada sobre el punto de encuentro. Aun así, seguiremos trabajando para mejorar en lo posible. Translate this opinion into English.

We can confirm that the supplier sent both a new confirmation email and a voucher with updated information about the meeting point. Even so, we will continue working to improve where possible. Opinion translated. Show original.

Oct / 13 / 2025

Anonymous

Madrid, Spain

I travelled with my partner

A pesar de la distancia que hay que recorrer, merece la pena por lis increíbles paisajes y por la posibilidad de ver koalas en du hábitat, en libertad. Translate this opinion into English.

Despite the distance involved, it is worth it for the incredible landscapes and the chance to see koalas in their habitat, in the wild. Opinion translated. Show original.

I travelled with my partner

Oct / 07 / 2025

Anonymous

Spain

I travelled with my partner

Sep / 21 / 2025

Anonymous

Sep / 03 / 2025

Anonymous

Aug / 20 / 2025

Marcos Dominguez Pacheco

Gondomar, Spain

I travelled with small children

Un dia estupendo, un guia, Jaimes que ha estado muy bien, muy ameno ,agradable, preciso y muy buen conductor. Translate this opinion into English.

A wonderful day, a guide, Jaimes, who was very good, very pleasant, friendly, precise, and a very good driver. Opinion translated. Show original.

I travelled with small children

Aug / 19 / 2025

Emma

Valencia, Spain

I travelled with my partner

Aug / 17 / 2025

Edoardo Brugnara

Italy

I travelled with my partner

Organizzata bene! La guida, Ash, ci ha intrattenuto per tutto il viaggio spiegandoci e raccontandoci molte cose! Tutto perfetto! Translate this opinion into English.

Well organized! Our guide, Ash, kept us entertained throughout the trip, explaining and telling us so many things! Everything was perfect! Opinion translated. Show original.

I travelled with my partner

Jul / 03 / 2025

Dana Mercado

Mexico

I travelled by myself

Sep / 05 / 2024

Tomás

Barcelona, Spain

I travelled by myself

Buena excursión pero debería haber la posibilidad de elegir la excursión con conductor guía en Español, porque con el precio que vale y habiendo muchos clientes en el autobús que éramos de habla hispana, hubiera sido más interesante y hubiéramos entendido las explicaciones de todo el camino mucho mejor. De todas maneras el conductor hizo su trabajo bien pero no habló ni una palabra en español, es una lastima porque no vives la experiencia igual y solo había la posibilidad de excursión en inglés Translate this opinion into English.

Good tour but there should be the possibility of choosing the tour with a Spanish-speaking driver-guide, because with the price it costs and there being many Spanish-speaking customers on the bus, it would have been more interesting and we would have understood the explanations along the way much better. In any case, the driver did his job well but he didn't speak a word of Spanish, which is a shame because you don't live the same experience and there was only the option of the tour in English. Opinion translated. Show original.

I travelled by myself

Aug / 07 / 2025

Jose Pablo Mosquera

Sant Cugat, Spain

I travelled by myself

Una pena que no haya tours en español .. para los que no hablamos inglés es un problema .. me extraña yo llevo viajando por todo el mundo y Civitatis tiene guías en español en todo el mundo … otra cosa la cena al final del tour se hace muy tarde !! Mucho viaje y se pierde mucho tiempo ! Gracias

It's a shame there are no tours in Spanish... for those of us who don't speak English it's a problem... I'm surprised, I've been traveling all over the world and Civitatis has guides in Spanish all over the world... another thing, dinner at the end of the tour is very late!! A lot of traveling and a lot of wasted time! Thanks

I travelled by myself

Lamentamos que la duración del tour no haya sido la esperada. La duración indicada es aproximada y puede variar debido a diferentes factores. Tomamos nota de tu comentario para mejorar en este aspecto. Respecto a la cena tardía, trasladaremos tu feedback al equipo local para considerar posibles ajustes en los horarios. Agradecemos tu comprensión. Translate this opinion into English.

We regret that the tour duration was not as expected. The indicated duration is approximate and may vary due to various factors. We have taken note of your comment in order to improve this aspect. Regarding the late dinner, we will forward your feedback to the local team to consider possible schedule adjustments. We appreciate your understanding. Opinion translated. Show original.

Dec / 28 / 2024

Anonymous

Spain

I travelled by myself

La excursión merece la pena, pero en la descripción ponía que tenías una aplicación para oír las explicaciones en español, ese día no funcionó nadie me dió una solución, nadie me ayudó, y la solución que me dieron de civitatis al día siguiente que preguntara al guia o a alguien de la excursión que supiera español, ni el guía ni nadie sabia ni una palabra de español; por lo demás es un lugar que no hay que perderse y el guía fue amable.

The excursion is worth it, but the description said that you had an app to hear the explanations in Spanish, that day it didn't work, nobody gave me a solution, nobody helped me, and the solution that Civitatis gave me the next day was to ask the guide or someone on the excursion who knew Spanish, neither the guide nor anyone knew a word of Spanish; for the rest it is a place that you shouldn't miss and the guide was kind.

I travelled by myself

La audioguía se debe descargar con antelación a través de la aplicación disponible. Ten en cuenta que requiere de conexión a internet para poder escuchar los comentarios correctamente. Lamentamos que hayas tenido algún inconveniente al respecto. Translate this opinion into English.

The audio guide must be downloaded in advance via the available app. Please note that it requires an internet connection to be able to listen to the commentary correctly. We are sorry to hear any inconvenience you may have experienced. Opinion translated. Show original.

Nov / 03 / 2024

Susana

València, Spain

I travelled with my partner

La vista al atardecer es preciosa. El audioguía en español se trata de una app donde puedes leer pequeños fragmentos con información sobre los lugares donde el autobús realiza las paradas. Ambos guías (Bob y Marine) fueron muy amables y divertidos. Translate this opinion into English.

The view at sunset is beautiful. The audio guide in Spanish is an app where you can read short clips with information about the places where the bus stops. Both guides (Bob and Marine) were very kind and funny. Opinion translated. Show original.

I travelled with my partner

Aug / 17 / 2024

Anonymous

Madrid, Spain

El guía, Rob, se tiró horas contando datos excesívamente concretos pero sin ningún valor histórico sobre la construcción de la carretera, lo que hizo que fuera un viaje agotador, ya no solo por largo, sino también por escuchar tanta información absurda.

The guide, Rob, spent hours telling us overly specific details with no historical value about the construction of the road, which made it an exhausting trip, not only because it was so long, but also because we had to listen to so much absurd information.

Nuestros guías son profesionales que se esfuerzan por impartir los contenidos del tour con el máximo rigor y dinamismo posible. Sentimos que en este caso no haya sido como esperabas. Translate this opinion into English.

Our guides are professionals who strive to teach the contents of the tour with the greatest rigor and dynamism possible. We are sorry that in this case it was not as you expected. Opinion translated. Show original.

May / 10 / 2024

Anonymous

Madrid, Spain

I travelled with my partner

El guía encantador, y el viaje una pasada, pero civitatis te vende primero una excursión en español. Luego ya no es en español, es con comentarios grabados en español, y finalmente no hay absolutamente nada en español, por lo que si no sabes inglés mejor coge otra. Todo absolutamente (indicaciones, explicaciones, etc) es inglés. Me parece que venden algo que luego no es

The guide is charming, and the trip is amazing, but civitatis first sells you an excursion in Spanish. Then it's no longer in Spanish, it's with recorded comments in Spanish, and finally there is absolutely nothing in Spanish, so if you don't know English, it's better to take another one. Absolutely everything (indications, explanations, etc.) is English. It seems to me that they sell something that is not

I travelled with my partner

Esta actividad, tal y como especificamos en la web, se realiza con audioguía descargable en vuestro dispositivo móvil. Sentimos que el servicio no estuvo del todo a la altura de lo esperado. Aun así, podemos confirmar que se desarrolló, como de costumbre, de acuerdo con la descripción de nuestra web. Agradecemos y tomamos nota de los comentarios para valorar posibles mejoras. Translate this opinion into English.

This activity, as we specify on the website, is carried out with an audio guide downloadable on your mobile device. We feel that the service was not entirely up to expectations. Even so, we can confirm that it was developed, as usual, in accordance with the description on our website. We appreciate and take note of the comments to assess possible improvements. Opinion translated. Show original.

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