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Civitatis reviews
We show you the latest reviews from customers who have booked with Civitatis. All reviews are from customers who have booked and travelled with us. When a traveler completes an activity, we send them an email for them to rate the service. In this way, we can improve the quality we offer. Our own opinions, which are the most valuable to know what to expect from each service, we also receive reviews on external websites such as eKomi or Trustpilot. On these sites, anyone can give their opinion, whether they have traveled or not, and the comments are usually more generic, for example, about customer service.
The guide was good and engaging and the tour interesting. Unfortunately the microphone wasn’t working and was really hard to hear. Overall positive experience and would recommend.
Natalie was a nice tour guide. Kind and make we felt comfy all the time. Good for her.
Just one thing: spanish translator of the audiguide is awful. most of the time is a direct translate from polish or english and the result is a nonsense in spanish using word that are not correct i. The sentence. Correct translation would be appreciated.
09 / 11 / 2585
Danaeljebbeh
Beirut, Lebanon
Lisbon Free Walking Tour Lisbon
Lost Joao and couldn’t find him to give him the tip at the end, I think there was 30 minutes left when we lose him :(
12 / 27 / 2025
Farrokh
Brussels, Belgium
Mosque-Cathedral & Alcázar Guided Tour Cordoba
Very good
12 / 27 / 2025
Cynthia
Bayamon, United States
Copenhagen Free Walking Tour Copenhagen
It was OK. City is very big so be prepared to walk a lot
12 / 27 / 2025
Ainara Goikoetxea
United Kingdom
Free Walking Tour of Madrid Madrid
The guide was good and engaging and the tour interesting. Unfortunately the microphone wasn’t working and was really hard to hear. Overall positive experience and would recommend.
12 / 27 / 2025
Aina Deya Cifre
Palma, Spain
Tour en buggy por Cracovia Krakow
Natalie was a nice tour guide. Kind and make we felt comfy all the time. Good for her. Just one thing: spanish translator of the audiguide is awful. most of the time is a direct translate from polish or english and the result is a nonsense in spanish using word that are not correct i. The sentence. Correct translation would be appreciated.
12 / 27 / 2025
Anonymous
Vitoria, Spain
Free tour por París Paris
Normal.
12 / 27 / 2025
Lorea
Pamplona, Spain
Free tour por Valencia Valencia
Free tour Valencia
12 / 27 / 2025
Goodluck
London, United Kingdom
Edinburgh Free Tour Edinburgh
It was a really beautiful tour round the city of Edinburgh and our tour guide, australian David, was very exceptional and detailed.
12 / 27 / 2025
Beatriz Beroud
United States
San Juan de Gaztelugatxe, Guernica + Mundaka Tour Bilbao
Perfect! Jose is an excellent tour guide and very knowledgeable. I loved it!
12 / 27 / 2025
Beatriz
Herzlia, Israel
Jewish Quarter Free Tour Budapest
the activity was excellent, and the guide- Barby was great.