Santa Claus Village Experience - Reviews

Rating of the activity

8.40 / 10

8.3619909502262 221 reviews | 4,640 travellers

19 traveler-submitted photos

Customer scoring

132

Type of traveler

Traveling alone (13)

Couple (49)

Group of friends (27)

With small children (66)

With older children (19)

Reviews from real clients who booked our products.

See only reviews with text

Oct / 17 / 2025

Graciela Lacaze

Caba, Argentina

I travelled with friends

imperdible, Juan y todos los chicos genial, recomendable! Translate this opinion into English.

Not to be missed, Juan and all the guys are great, recommended! Opinion translated. Show original.

I travelled with friends

Sep / 29 / 2025

Veronica Lucia Isassi Martinez

Tamaulipas, Mexico

I travelled with friends

Muy bien todo muy agradable el Guía Translate this opinion into English.

Very good, everything very nice, the guide Opinion translated. Show original.

I travelled with friends

Sep / 20 / 2025

Paola

Bergamo, Italy

I travelled with teenagers

Feb / 14 / 2025

Juliana

Brazil

I travelled by myself

A guia foi maravilhosa, mas o lugar não é tão “mágico” assim, é uma vila normal com atividades na neve e a casa do papai noel. A empresa também não busca no hotel, sendo o encontro para saída no escritório deles, o que quase me fez perder o passeio, pois no voucher estava que a saída era no hotel que estava hospedada Translate this opinion into English.

The guide was wonderful, but the place is not that “magical”, it is a normal village with snow activities and Santa Claus’s house. The company also does not pick you up at the hotel, but the meeting point for departure is at their office, which almost made me miss the tour, because the voucher said that the departure point was at the hotel where I was staying. Opinion translated. Show original.

I travelled by myself

Dec / 08 / 2023

Anonymous

San Sebastián, Spain

I travelled with friends

El Tour está bien, adaptado al parque que de por sí está masificado, pero los tiempos adecuados! Quería mencionar a Pierre, uno de los guías que venía con nosotras, muy profesional y se portó genial, e incluso nos llevó a la estación de tren antes de finalizar el tour para que nos cuadrara todo! Translate this opinion into English.

The Tour is good, adapted to the park that is already crowded, but the timing is right! I wanted to mention Pierre, one of the guides who came with us, very professional and was great, and even took us to the train station before the end of the tour so that everything could be set up for us! Opinion translated. Show original.

I travelled with friends

Mar / 17 / 2025

Lidia

Madrid, Spain

Es una excursión que si te alojas en el centro de Rovaniemi puedes hacer por tu cuenta y sin prisas, el autobús cuesta 7€ ida y vuelta y vas a tu ritmo. El almuerzo buffet incluido cuesta unos 27€ y tampoco te explican mucho porque no hay mucho que explicar. No incluye fotos con papá Noel ni el snowpark pero tampoco te da tiempo a verlo en la excursion. Aún así nuestro guía fue muy majo y servicial, pero la próxima vez iría por mi cuenta

This is an excursion that you can do on your own and without rushing if you're staying in the center of Rovaniemi. The bus costs €7 round trip, and you can go at your own pace. The included buffet lunch costs around €27, and they don't explain much about it because there isn't much to explain. It doesn't include photos with Santa Claus or the snow park, but you don't have time to see them on the excursion either. Still, our guide was very nice and helpful, but next time I'd go on my own.

Sentimos que el servicio no estuvo del todo a la altura de lo esperado. Aun así, podemos confirmar que tuvo lugar, como de costumbre, de acuerdo con la descripción de nuestra web. Agradecemos y tomamos nota de los comentarios para valorar posibles mejoras. Translate this opinion into English.

We regret that the service did not quite meet expectations. However, we can confirm that it was delivered as usual, in accordance with the description on our website. We appreciate and take note of your comments to assess possible improvements. Opinion translated. Show original.

Mar / 01 / 2025

Nadia Del Piccolo

Nova Milanese, Italy

I travelled with friends

Consiglio l'esperienza anche agli adulti perché è un posto magico dove si torna bambini! La nostra guida Alice, simpatica e molto divertente, ha spiegato tutto con molta competenza e precisione. Era compreso il pranzo che è stato veramente ottimo con cibo tipico lappone

I travelled with friends

Jan / 24 / 2025

Elisabetta

Milano, Italy

I travelled with small children

La guida Massimo molto preparato e simpatico. Ci ha raccontato molte cose sul Villaggio di Babbo Natale ed aneddoti. Abbiamo avuto la priorità nell'ingresso alla casa di Babbo Natale, mangiato un buon pranzo a buffet nel ristorante Meet Santa ed avuto anche il tempo di girare da soli nei posti che più ci piacevano. Ottima esperienza! Da fare assolutamente con i bambini Translate this opinion into English.

The guide Massimo was very knowledgeable and friendly. He told us many things about the Santa Claus Village and anecdotes. We had priority in entering Santa Claus' house, ate a good buffet lunch in the Meet Santa restaurant and also had time to wander around the places we liked the most. Great experience! Absolutely to do with children Opinion translated. Show original.

I travelled with small children

Jan / 16 / 2025

Inma

Barcelona, Spain

I travelled with small children

Fue fantástico. 100% recomendable. De principio a fin todo perfecto. El guía (Octavio) es espectacular, siempre con una sonrisa, super amable, dando mucha información de todo, siempre atento dando la explicación en inglés y en español para que todos los del grupo entendiéramos lo que explicaba. La comida del restaurante donde comimos super rica, muy limpio y organizado tipo buffet con variedad. Gracias Octavio por esta experiencia inolvidable que sin duda repetiríamos Translate this opinion into English.

It was fantastic. 100% recommendable. From start to finish everything was perfect. The guide (Octavio) is spectacular, always with a smile, super friendly, giving a lot of information about everything, always attentive giving the explanation in English and Spanish so that everyone in the group understood what he was explaining. The food at the restaurant where we ate was super delicious, very clean and organized buffet style with variety. Thank you Octavio for this unforgettable experience that we would definitely repeat. Opinion translated. Show original.

I travelled with small children

Jan / 09 / 2025

Ioessa

France

Guide vraiment formidable, gentille, souriante et serviable, un vrai bonheur pour ce premier jour de vacances !! Encore merci a Léa ️ Attention cependant en réservant cette activité, le tarif reste très élevé pour ce qui est proposé, prise en charge du transport et du repas par l'agence mais tout le reste sera à vos frais, il est peut être préférable d'y aller en taxi, cela vous diminuera le coût Translate this opinion into English.

Really great guide, kind, smiling and helpful, a real pleasure for this first day of vacation!! Thanks again to Léa ️ Be careful though when booking this activity, the price remains very high for what is offered, transport and meal taken care of by the agency but everything else will be at your expense, it may be better to go by taxi, this will reduce the cost Opinion translated. Show original.

Dec / 24 / 2024

Jenny

Palma De Mallorca, Spain

I travelled with small children

EL TRATO DEL CHICO QUE NOS ACOMPAÑÓ FUE EXCELENTE, MUY AMABLE, CERCANO, FORMAL, EXPLICÁNDONOS TODO. LA COMIDA DEL BUFFET MUY BUENA, RIQUÍSIMA. EL HECHO DE PASAR A VER A PAPÁ NOEL SIN COLAS, ES FANTÁSTICO. A ESTA VISITA YO NO LA LLAMARÍA NI EXCURSIÓN, NI TOUR, PORQUE ES ESO, UNA VISITA A VER A PAPÁ NOEL, PARANDO EN CORREOS Y EN LA TIENDA DE SOUVENIR TÍPICOS. EL UN PLAN MÁS LIGHT QUE UN TOUR, CON LO CUAL, MEJOR INDICAR QUE ES UNA VISITA, ASÍ LAS EXPECTATIVAS ESTARÁN MÁS ACORDE A LO QUE ES Translate this opinion into English.

THE TREATMENT OF THE GUY WHO ACCOMPANIED US WAS EXCELLENT, VERY KIND, CLOSE, FORMAL, EXPLAINING EVERYTHING TO US. THE FOOD AT THE BUFFET WAS VERY GOOD, DELICIOUS. THE FACT OF GOING TO SEE SANTA CLAUS WITHOUT LINES IS FANTASTIC. I WOULD NOT CALL THIS VISIT AN EXCURSION OR A TOUR, BECAUSE IT IS THAT, A VISIT TO SEE SANTA CLAUS, STOPPING AT THE POST OFFICE AND IN THE TYPICAL SOUVENIR SHOP. IT IS A LIGHTER PLAN THAN A TOUR, THEREFORE, IT IS BETTER TO INDICATE THAT IT IS A VISIT, SO THE EXPECTATIONS WILL BE MORE IN LINE WITH WHAT IT IS. Opinion translated. Show original.

I travelled with small children

Dec / 15 / 2024

Christian Di Marco

Italy

I travelled with small children

Mi è dispiaciuto solo che non siamo stati informati per tempo per viaggiare con il bus, abbiamo preso un taxi privato con ulteriori costi a nostro carico. La guida Irene molto gentile ed estremamente professionale ci ha accompagnato con discrezione ma è stata sempre presente. Davvero complimenti Irene! Translate this opinion into English.

I was only sorry that we were not informed in time to travel by bus, we took a private taxi with additional costs at our expense. The guide Irene very kind and extremely professional accompanied us with discretion but was always present. Really compliments Irene! Opinion translated. Show original.

I travelled with small children

Dec / 05 / 2024

Carolina

Zaragoza, Spain

I travelled with small children

La verdad es que la actividad es muy chula: te recogen en la ciudad, te llevan hasta la casa de Papa Noël y te cuentan un poco de informacion de Romanievi; visitas la casa de Papa Noël, le conoces y te sientas con el un poquito; despues almuerzo y un poquito de tiempo libre. Nosotros fuimos con 2 niños: de 7 y 2 años. Nos parecio muy acelerado, sin tiempo para jugar en la nieve, de un lado a otro sin parar; no puedes ver nada mas de la zona...Nosotros nos quedamos cuando el grupo se ma

The truth is that the activity is very cool: they pick you up in the city, take you to Santa Claus's house and tell you a little information about Romanievi; you visit Santa Claus's house, meet him and sit with him a little; then lunch and a little free time. We went with 2 children: 7 and 2 years old. We found it very fast-paced, with no time to play in the snow, going from one side to the other without stopping; you can't see anything else in the area... We stayed when the group left.

I travelled with small children

Nuestro equipo local se esfuerza por realizar la visita completa dentro del tiempo ofertado. Sentimos si el ritmo que se siguió no resultó del agrado de todos los participantes. Seguiremos esforzándonos por mejorar en este o cualquier otro aspecto que sea necesario. Translate this opinion into English.

Our local team strives to complete the entire tour within the time offered. We are sorry if the pace followed was not to everyone's liking. We will continue to strive to improve in this or any other aspect that may be necessary. Opinion translated. Show original.

Dec / 04 / 2024

Elvia

Malta

I travelled with my partner

It was a good experience and we really enjoyed it. It is worth visiting and lunch was very good CRISSY, our guide was simply excellent. She picked us up from our accommodation and went out of her way to ensure we had a great time. She was fun, helpful and knowledgeable- it was great to have her as our guide. Thank you CRISSY

I travelled with my partner

Nov / 06 / 2024

Lara

Norway

La verdad que nos sentimos muy cuidadas. Nuestra guía fue Giomar y se encargó de que no nos quedara nada pendiente de ver y de que nuestra experiencia fuera tal cual la habíamos imaginado. Solo éramos nosotras 3, por lo que fue como contratar un tour privado. La verdad que recomendamos mucho el tour. Translate this opinion into English.

The truth is that we felt very well looked after. Our guide was Giomar and he made sure that we didn't miss anything and that our experience was exactly as we had imagined. There were only the 3 of us, so it was like hiring a private tour. We really recommend the tour. Opinion translated. Show original.

Oct / 23 / 2024

Anonymous

Spain

I travelled with my partner

Bien en líneas generales. La chica amable pero tampoco dio muchas explicaciones acerca del parque, es un tour que te puedes ahorrar. Demasiado caro para lo que fue, se podría haber visitado por tu propia cuenta. Lo único es que te incluye bufet y una certificación.

Good overall. The girl was friendly but she didn't give many explanations about the park either, it's a tour that you can save money on. Too expensive for what it was, you could have visited it on your own. The only thing is that it includes a buffet and a certification.

I travelled with my partner

Los contenidos que imparten los guías son los que el tiempo y la experiencia les ha enseñado que suelen ser del interés de los participantes. Sentimos si el tour no estuvo del todo a la altura de lo esperado. Translate this opinion into English.

The content taught by the guides is what time and experience have taught them to be of interest to the participants. We are sorry if the tour did not quite live up to expectations. Opinion translated. Show original.

Dec / 28 / 2023

Anonimo

Italy

I travelled with my partner

Tour ben organizzato per visitare il Villaggio sia per la parte guidata che per i tempi liberi. Le guide Juanpi, Irene e Federica si sono dimostrate attente e proattive. Irene per la parte italiana ha personalizzato la nostra visita con interessanti cenni storiografici. Translate this opinion into English.

Well organized tour to visit the Village both for the guided part and for free time. The guides Juanpi, Irene and Federica proved to be attentive and proactive. On the Italian side, Irene personalized our visit with interesting historiographical notes. Opinion translated. Show original.

I travelled with my partner

Dec / 10 / 2023

Beatriz

Spain

I travelled with small children

Una experiencia de 10. La organización muy bien y lo mejor la amabilidad y profesionalidad de nuestros dos guías Juanpi y Alvaro. Han estado muy atentos en todo momento y han hecho que la visita sea todo un éxito. Muy recomendable, para repetir. Gracias!! Translate this opinion into English.

An experience of 10. The organization was very good and the best was the kindness and professionalism of our two guides Juanpi and Alvaro. They have been very attentive at all times and have made the visit a success. Highly recommended, to repeat. Thank you!! Opinion translated. Show original.

I travelled with small children

Dec / 04 / 2023

Sergio Vanaclocha Cebrián

Valencia, Spain

I travelled with friends

La guía, Lucrecia, fue excelente. Nos iba guiando y explicando los diferentes lugares por los que pasábamos, y también nos dió bastante flexibilidad. Lo único la actividad en sí fue corta, acabar a las 14h fue demasiado pronto. Por lo que decidimos quedarnos nosotros un rato más y volver en taxi. Translate this opinion into English.

The guide, Lucrecia, was excellent. He was guiding us and explaining the different places we were passing through, and he also gave us a lot of flexibility. The only thing was the activity itself was short, finishing at 2pm was too soon. So we decided to stay a little longer and return by taxi. Opinion translated. Show original.

I travelled with friends

Dec / 01 / 2023

Mario

Italy

I travelled with small children

Bellissima esperienza. Bello e toccante l'incontro con Babbo Natale, un'emozione non solo per bimbi. Ma anche la consegna della letterina per Babbo Natale, il giro sulle renne . Stefania e Joel le nostre guide simpaticissimi ed attenti a far vivere questa bella esperienza ai bambini e grandi con storie, aneddoti e cura per ogni cosa. Consigliatissimo!! Translate this opinion into English.

Beautiful experience. The meeting with Santa Claus is beautiful and touching, an emotion not only for children. But also the delivery of the letter to Santa Claus, the reindeer ride. Stefania and Joel, our guides, very nice and attentive to making this beautiful experience possible for children and adults with stories, anecdotes and care for everything. Highly recommended!! Opinion translated. Show original.

I travelled with small children

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Santa Claus Village Experience - Reviews

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