Ganga Aarti & Sunrise Boat Trip - Reviews

Rating of the activity

7.20 / 10

7.2244897959183 49 reviews | 480 travellers

3 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (5)

Couple (16)

Group of friends (13)

With small children (0)

With older children (5)

Reviews from real clients who booked our products.

See only reviews with text

Aug / 04 / 2025

Carlos

Alicante, Spain

I travelled with teenagers

Antes de nada, Manish, el guía, muy buena gente. En este caso, la culpa fue de la agencia, que le avisó tarde. Nos cancelaron el itinerario porque el Ganges tenía un nivel muy alto y no se podía ir en barca (el Gobierno canceló también la ceremonia). Tour perdido avisado el día anterior (tarde). No entendemos cómo se avisa al guía la tarde anterior con la info del pasajero y no al momento de la reserva. Podríamos haber cambiado el plan. Al final hicimos el free tour con Manish.

First of all, Manish, the guide, is a very nice guy. In this case, the agency was to blame for notifying him late. They canceled our itinerary because the Ganges was so high that we couldn't go by boat (the government also canceled the ceremony). We missed the tour, notified the day before (late). We don't understand why the guide was notified the evening before with the passenger information and not at the time of booking. We could have changed our plan. In the end, we took the free tour with Manish.

I travelled with teenagers

Sentimos que nuestro proveedor local no haya podido cumplir con el servicio reservado con la calidad habitual. Te pedimos disculpas por lo ocurrido, y te informamos que ya hemos tramitado una compensación acorde. Translate this opinion into English.

We regret that our local provider was unable to provide the reserved service with the usual quality. We apologize for what happened and inform you that we have already processed appropriate compensation. Opinion translated. Show original.

Mar / 21 / 2025

Diana Ioana

Spain

I travelled with my partner

La verdad estuvo muy bien, el guía conoce bien las tradiciones y nos explicó y llevó también en uno de los Ghats para ver la ceremonia de cremación, y también disfutamos el paseo en barco, fue un tiempo de paz y tranquilidad dentro del caos de Varanasi. Translate this opinion into English.

The truth is that it was very good. The guide knows the traditions well and explained and also took us on one of the Ghats to see the cremation ceremony, and we also enjoyed the boat ride. It was a time of peace and tranquility within the chaos of Varanasi. Opinion translated. Show original.

I travelled with my partner

Aug / 04 / 2022

Anonymous

Sevilla, Spain

I travelled by myself

El guía es muy amable y fue muy puntual y atento con nosotros. El problema con la excursión es que el rio está muy alto y no se puede ir en barco al lado de la ciudad, por lo que nos ha llevado para lado del puente y es muy fea esa parte. No es su culpa, pero podían avisarnos desde la app antes y ser nosotros a decidir si hacerlo o no. Translate this opinion into English.

The guide is very friendly and was very punctual and attentive to us. The problem with the excursion is that the river is very high and you cannot go by boat to the side of the city, so it has taken us to the side of the bridge and that part is very ugly. It is not their fault, but they could notify us from the app beforehand and it would be up to us to decide whether to do it or not. Opinion translated. Show original.

I travelled by myself

Mar / 14 / 2020

Anabell Lopez

Shangrila, Uruguay

I travelled with teenagers

El guía RJ un espectáculo Una facilidad para explicarnos todo y aparte con energía Nos llevo a recorrer las callejuelas de Varanasi dándonos pormenores de la vida de Varanasi De la vida y costumbres del pueblo Luego nos acompañó para conseguir transporte y llegar al hotel Excelente totalmente recomendable Translate this opinion into English.

The guide RJ a show A facility to explain everything and apart with energy He took us to tour the alleys of Varanasi giving us details of the life of Varanasi Of the life and customs of the people Then he accompanied us to get transportation and reach the hotel Excellent fully recommended Opinion translated. Show original.

I travelled with teenagers

Aug / 19 / 2025

Silvia Andrés Puche

Spain

I travelled with friends

Este tour fue cancelado y nos han ofrecido otro que no tiene nada que ver con lo elegido. No nos han dado la opción de cancelar. Solo de hacer otro diferente en otros horarios

This tour was canceled, and we were offered another one that was completely different from the one we had booked. We weren't given the option to cancel, only to take a different tour at a different time.

I travelled with friends

Sentimos que nuestro proveedor local no haya podido cumplir con el servicio reservado. Te pedimos disculpas por lo ocurrido, y te informamos que ya hemos tramitado el reembolso correspondiente. Translate this opinion into English.

We're sorry that our local provider couldn't fulfill your reserved service. We apologize for what happened and inform you that we've already processed the corresponding refund. Opinion translated. Show original.

Aug / 18 / 2025

Mario

Spain

Me escribió anoche el día diciendo que no se hacía la actividad, pero no me ha llegado ningún correo oficial de que se cancelaba. Nadie me informa del reembolso del pago de dicha actividad.

He wrote to me last night saying the activity wouldn't be held, but I haven't received an official email announcing its cancellation. No one has informed me of a refund for the activity.

Sentimos que la actividad no pudiera realizarse por mal tiempo. En Civitatis solo queremos que tengáis las mejores experiencias. Se ha hecho el reembolso correspondiente. Translate this opinion into English.

We're sorry the activity couldn't take place due to bad weather. At Civitatis, we only want you to have the best experiences. A refund has been issued. Opinion translated. Show original.

Aug / 09 / 2025

David Carmona Martínez

Madrid, Spain

I travelled with my partner

Guía por Varanasi y barco. No se realizó la actividad. Nadie nos avisó de su cancelación. No había nadie en el punto de encuentro. Estamos gestionando la devolución del importe.

Varanasi guide and boat. The activity didn't take place. No one informed us of its cancellation. No one was at the meeting point. We are currently processing a refund.

I travelled with my partner

Nuestro equipo local nos ha informado que, debido al alto nivel del agua en el río Ganges, los barcos no podían navegar de forma segura. Por este motivo, se han visto obligados a cancelar la actividad programada con tan poca antelación. Lamentamos mucho cualquier inconveniente que esto pueda causarte. Se ha realizado el reembolso correspondiente. Translate this opinion into English.

Our local team has informed us that, due to the high water level on the Ganges River, the boats could not navigate safely. For this reason, they were forced to cancel the scheduled activity at such short notice. We deeply regret any inconvenience this may cause. A refund has been issued. Opinion translated. Show original.

May / 21 / 2025

Pablo

Spain

Fue una experiencia espectacular! El guia Manish super puntual y muy buen profesional. Estuvo muy atento al grupo y nos explicó todo muy bien y transmitiendo mucho sentimiento. Recomendable 100% Translate this opinion into English.

It was a spectacular experience! The guide, Manish, was super punctual and very professional. He was very attentive to the group and explained everything very well, conveying a lot of emotion. 100% recommended. Opinion translated. Show original.

Mar / 10 / 2025

Asha

Barcelona, Spain

I travelled with friends

Habíamos quedado a las 05:00 en kafe kashi y no ha venido nadie. Hemos llamado al teléfono, enviado mensajes y nadie contestaba. Una vergüenza. Nos hemos quedado sin excursión. Hemos hecho fotos en el punto de encuentro y hemos esperado una hora. Es una lástima porque teníamos ganas de hacer la excursión. Es la última vez que confiamos en Civitatis. Queremos el reembolso íntegro de la excursión que no hemos hecho porque no se han presentado!! Nos hemos levantado a las 04:00 para nada.

We were supposed to meet at Kafe Kashi at 5:00 a.m., and no one showed up. We called and texted, but no one answered. It's a disgrace. We were left without the excursion. We took photos at the meeting point and waited an hour. It's a shame because we were really looking forward to the excursion. This is the last time we'll trust Civitatis. We want a full refund for the excursion we didn't take because they didn't show up! We got up at 4:00 a.m. for nothing.

I travelled with friends

Feb / 09 / 2025

Braulio

Viña Del Mar, Chile

I travelled with my partner

Nuestra experiencia con Civitatis fue frustrante. Reservamos un tour a las 5:30 a.m., pero a las 3:44 a.m. nos informaron que sería a las 6:00 a.m. Luego, a las 4:30 a.m., nos dijeron que en realidad era a las 5:00 a.m. y que podíamos cambiarlo al atardecer. Estos cambios de último minuto hicieron imposible concretarlo. La falta de organización y comunicación no nos permitió realizar el tour. No lo recomendamos si buscan un servicio puntual y confiable.

Our experience with Civitatis was frustrating. We booked a tour at 5:30am, but at 3:44am we were told it would be at 6:00am. Then at 4:30am we were told it was actually at 5:00am and we could change it to sunset. These last minute changes made it impossible to make it happen. The lack of organization and communication prevented us from taking the tour. We do not recommend it if you are looking for a punctual and reliable service.

I travelled with my partner

Sentimos las molestias, así como los desajustes de organización. Hemos confirmado que se produjeron desajustes imprevistos de organización. Hemos hecho el reembolso correspondiente por lo sucedido, y hemos tomado nota para que esto no se repita. Translate this opinion into English.

We are sorry for the inconvenience and the organizational issues. We have confirmed that unforeseen organizational issues did occur. We have made the corresponding refund for what happened and have taken note so that this does not happen again. Opinion translated. Show original.

Jan / 14 / 2025

Anonymous

Dec / 08 / 2024

Anonymous

Nov / 12 / 2024

Maria Isabel Altamirano Gragero

Spain

I travelled with teenagers

Oct / 21 / 2024

Gonzalo

Barcelona, Spain

I travelled with my partner

Nos timaron. A las 12 de la noche, el guia nos envió un mensaje que habría que pagar 400 rupias más por persona porque las autoridades habían prohibido navegar a barcos pequeños debido al nivel alto del agua. Luego vimos que el agua estaba muy baja y al preguntarle nos dijo que lo que estaba prohibido eran los barcos de remo...una explicación muy poco clara y pagamos a regañadientes. La actividad es buena pero mejor hacerlo por cuenta propia, el guia no aporta nada.

We were ripped off. At 12 midnight, the guide sent us a message that we would have to pay 400 rupees more per person because the authorities had banned small boats from sailing due to the high water level. Then we saw that the water was very low and when we asked him he told us that rowing boats were prohibited... a very unclear explanation and we reluctantly paid. The activity is good but it is better to do it on your own, the guide does not provide anything.

I travelled with my partner

Sentimos que la experiencia no se ajustase del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Gracias por habernos escrito. Se ha hecho el reembolso correspondiente. Translate this opinion into English.

We are sorry that the experience did not quite meet expectations. At Civitatis we only want our clients to have the best possible experiences. Thank you for writing to us. The corresponding refund has been made. Opinion translated. Show original.

Oct / 14 / 2024

Anonymous

Oct / 07 / 2024

Alberto

Germany

I travelled with friends

Una gran experiencia. Un gran guía. Una ciudad muy interesante. Hay que vivirla Translate this opinion into English.

A great experience. A great guide. A very interesting city. You have to experience it. Opinion translated. Show original.

I travelled with friends

Sep / 24 / 2024

Carlos

Albacete, Spain

I travelled with friends

Todo muy bien. Tanto el free tour como el paseo en bote. Ambas actividades acompañados por Manish, muy amable y atento en todo momento. Manish best tour guide. Thanks Translate this opinion into English.

Everything was great. Both the free tour and the boat ride. Both activities were accompanied by Manish, very kind and attentive at all times. Manish is the best tour guide. Thanks Opinion translated. Show original.

I travelled with friends

Aug / 07 / 2024

Martin

Spain

I travelled with friends

No hemos realizado la actividad porque nos lo han cancelado sin aviso. Llamamos ayer varias veces para confirmar si lo harian por el temporal y no hemos recibido ninguna respuesta. Nos hemos presentado en el punto de encuentro a la hora indicada y despues de esperar 45 minutos nos hemos ido. Hemos hablado con el proveedor y nos han pedido disculpas y que nos devolverian el dinero. Una falta de profesionalidad gravisima

We have not carried out the activity because it was cancelled without notice. We called several times yesterday to confirm if they would do it due to the storm and we have not received any response. We showed up at the meeting point at the indicated time and after waiting 45 minutes we left. We spoke to the provider and they apologised and told us they would refund our money. A serious lack of professionalism.

I travelled with friends

No teníamos constancia de la cancelación de esta reserva. El proveedor nos ha confirmado que tuvo que ser cancelada debido al nivel del río. Sentimos las molestias ocasionadas. Ya hemos procedido con el reembolso de tu reserva. Translate this opinion into English.

We were not aware of the cancellation of this booking. The supplier has confirmed that it had to be cancelled due to the river level. We are sorry for the inconvenience. We have already refunded your booking. Opinion translated. Show original.

Aug / 01 / 2024

Adrian

Spain

I travelled with friends

Fuimos estafados. Horas antes de la actividad (cuando ya no se disponía de cancelación gratuita) el guía comentó que debía cobrar más dinero extra en efectivo ya que debían usar un barco más grande por el “crecimiento del río”. La sorpresa fue ver al día siguiente barcos pequeños navegando el río y sin poder cancelar la actividad porque hubieran cobrado igual. Nada recomendable. En el lugar hay barqueros que te cobran 1/4 que en civitatis y la ceremonia es gratuita en el ghat

We were scammed. Hours before the activity (when free cancellation was no longer available) the guide said that he had to charge more money in cash since they had to use a larger boat due to the “rivers’ growth”. The surprise was seeing small boats sailing the river the next day and not being able to cancel the activity because they would have charged the same. Not at all recommended. There are boatmen at the site who charge you 1/4 of what they charge at Civitatis and the ceremony is free at the ghat.

I travelled with friends

El proveedor os ofreció un suplemento excepcional para poder hacer el tour de forma más cómoda para los participantes. Hemos confirmado que a pesar de esto se os ofreció el servicio al completo. Sentimos las molestias. Translate this opinion into English.

The supplier offered you an exceptional supplement to make the tour more comfortable for the participants. We have confirmed that despite this, the full service was offered to you. We apologize for the inconvenience. Opinion translated. Show original.

Jul / 30 / 2024

Anonymous

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Ganga Aarti & Sunrise Boat Trip - Reviews

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