Castillo de la Concepción and Panoramic Lift - Reviews

Rating of the activity

7.70 / 10

7.75 72 reviews | 1,265 travellers

6 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (4)

Couple (23)

Group of friends (10)

With small children (7)

With older children (7)

Reviews from real clients who booked our products.

See only reviews with text

Aug / 10 / 2021

Cristina

Alcoy, Spain

I travelled with small children

Aug / 05 / 2021

Noelia

Durango, Bizkaia, Spain

I travelled with small children

Jun / 25 / 2021

Julia Paz Moreno

Granada, Spain

I travelled with friends

Falto información que el ascensor se puede utilizar para la subida. Translate this opinion into English.

Lack of information that the elevator can be used for the ascent. Opinion translated. Show original.

I travelled with friends

Jun / 13 / 2021

Anonymous

Spain

Jun / 10 / 2021

Anonymous

Alicante, Spain

I travelled with teenagers

May / 08 / 2021

Patricia

Murcia, Spain

I travelled with teenagers

Merece la pena subir al castillo de la Concepción para ver Cartagena desde esa altura, es muy bonito Translate this opinion into English.

It is worth going up to the Castillo de la Concepción to see Cartagena from that height, it is very beautiful Opinion translated. Show original.

I travelled with teenagers

Mar / 29 / 2024

Carmen

Zaragoza, Spain

I travelled with my partner

Mal, estaba fuera de servicio el ascensor y no me devolvieron el dinero.

Too bad, the elevator was out of service and they didn't give me my money back.

I travelled with my partner

Hemos confirmado que el ascensor no funcionaba. Ya se ha procedido con el reembolso correspondiente por el acceso al ascensor. El resto de la visita y el acceso se realizó correctamente. Translate this opinion into English.

We have confirmed that the elevator was not working. The corresponding refund for elevator access has already been processed. The rest of the visit and access was carried out correctly. Opinion translated. Show original.

Aug / 02 / 2022

Jezabel

Spain

I travelled with small children

No me informaron de que en la entrada conjunta al teatro, foro y castillo iba incluido el ascensor y, por tanto, saqué otra entrada para el ascensor que pagué y no disfruté y no pude hacer ningún tipo de devolución.

I was not informed that the elevator was included in the joint entrance to the theater, forum and castle and therefore I got another ticket for the elevator that I paid for and did not enjoy and could not make any kind of refund.

I travelled with small children

En el título de la actividad se indica que está incluido el ascensor, así como en nuestra web. Esta información se da para que sea tenida en cuenta antes de efectuar otras reservas. Sentimos que no pudieras verlo a tiempo. Translate this opinion into English.

In the title of the activity it is indicated that the elevator is included, as well as on our website. This information is given to be taken into account before making other reservations. We're sorry you couldn't see it on time. Opinion translated. Show original.

Jul / 07 / 2022

Luis Miguel Alberdi

Ugao-miraballes, Spain

I travelled with my partner

No está preparado para discapacitados en silla de ruedas el acceso a la torre. El dispositivo no funciona. Es viejo y no lo echan a andar valiéndose de ese pretexto

Access to the tower is not prepared for the disabled in wheelchairs. The device does not work. It is old and they do not start it using that pretext

I travelled with my partner

En nuestra web se indica que la mayoría de zonas son accesible con silla de ruedas, pero no todas. Esto se especifica para que sea tenido en cuenta antes de efectuar la reserva. Sentimos que la experiencia no fuera de tu agrado. Translate this opinion into English.

On our website it is indicated that most areas are accessible by wheelchair, but not all. This is specified to be taken into account before making the reservation. We are sorry that the experience was not to your liking. Opinion translated. Show original.

Apr / 15 / 2022

Sandra Huete Isabel

San Martín De La Vega, Spain

I travelled with friends

No pudimos disfrutar de la actividad porque estaba fuera de servicio y no nos avisaron hasta que no llegamos allí.

We couldn't enjoy the activity because it was out of service and we weren't told until we got there.

I travelled with friends

Hemos confirmado que el ascensor estaba fuera de servicio en el momento de tu visita. Pedimos perdón por las molestias. Ya se ha procedido con el reembolso correspondiente. Translate this opinion into English.

We have confirmed that the elevator was out of service at the time of your visit. We apologize for the inconvenience. The corresponding refund has already been processed. Opinion translated. Show original.

Apr / 14 / 2022

Pilar

Spain

I travelled with friends

No pudimos subir porque el ascensor estaba estropeado, envié un email para que me devolvieran el importe de las entradas pero no he recibido respuesta. En la taquilla no podían devolvérmelo por haberlo comprado en Civitatis

We could not go up because the elevator was broken, I sent an email to get the amount of the tickets back but I have not received a response. At the box office they couldn't give it back to me because I bought it at Civitatis

I travelled with friends

Hemos confirmado que estaba averiado. Sentimos que no pudieras disfrutar de la experiencia. Te confirmamos que se ha tramitado el reembolso oportuno. Translate this opinion into English.

We have confirmed that it was faulty. We are sorry that you could not enjoy the experience. We confirm that the timely refund has been processed. Opinion translated. Show original.

Mar / 22 / 2022

José Carmelo Suárez Hernández

Las Palmas De Gran Canaria, Spain

I travelled with my partner

Al llegar al lugar, se nos dice que la actividad no se puede realizar porque dicho ascensor estaba averiado...

Upon arrival at the place, we are told that the activity cannot be carried out because said elevator was broken...

I travelled with my partner

Hemos confirmado que la avería del ascensor y las fuertes lluvias impidieron realizar el tour como estaba previsto. Sentimos mucho que no pudieras disfrutar de la experiencia. Se ha tramitado el reembolso oportuno. Translate this opinion into English.

We have confirmed that the elevator breakdown and heavy rain prevented the tour from taking place as planned. We are very sorry that you could not enjoy the experience. The timely refund has been processed. Opinion translated. Show original.

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