For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 12 reviews
09 / 10 / 2019
Geneva, United States Minor Outlying Islands
I made a transfer service from civitatis, the number is 881299. This morning, I wait the driver from 8.30am, 30mins passed, then I made a international phone call to the local supplier at 9.00am Geneva time, the staff told me she can see my booking and she will call my driver immediately and call me back soon,10 mins passed, i didn’t received any phone call from them, then I made another international phone call to them, but this time she told me she cannot find my reservation, what’s the wrong
Due to a logistical error, the reservation was not recorded correctly. A refund has already been made. We are sorry for the inconvenience.
09 / 20 / 2019
Almería, Spain
El transfer llego con 45 minutos de retraso después de reclamarlo
Pedimos disculpas por la demora en la recogida. Tomaremos medidas para mejorar el servicio.
08 / 16 / 2023
Spain
05 / 25 / 2023
Mexico
05 / 22 / 2023
Toluca, Mexico