Some destinations offer shared transfers. In these cases, the selected time is approximate and may vary depending on the driver’s route. Detailed instructions for this service will be provided on your booking voucher.
FAQs
P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Puerto Iguazú with a minimum of 12 hours in advance
P - How long does the journey from the hotel to the airport take?
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The Puerto Iguazú and the airport is 30 minutes (the same journey time from Foz do Iguaçu and Puerto Iguazú). We recommend that you book your transfer two and a half hours ahead of time.
P - What pick up time should I choose?
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For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
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Airports:
Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
P - Are the prices final? Are there any extra charges?
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Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
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The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
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During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
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During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
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The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
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Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
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A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
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The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
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If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
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We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
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Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
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Yes, here you can see all the destinations where we offer airport transfers.
Transfer eccellente, nonostante cambi di orario del volo, cambio volo e ritardo del volo cambiato il driver era lì ad aspettarmi. Assistenza di back office eccellente, hanno risposto prontamente ai miei messaggi.
Transfer un po' caro ma servizio super!
Translate this opinion into English.
Excellent transfer. Despite flight schedule changes, flight changes, and flight delays, the driver was there waiting for me. Excellent back-office support; they responded promptly to my messages. A bit pricey, but the service was superb!
Opinion translated. Show original.
I travelled by myself
10
05 / 17 / 2024
M
Maria Teresa Colmenares Ambriz
Cuernavaca , Mexico
Excelente servicio. El chofer me ayudó con mi equipaje, aproximó el auto para que no caminara y lo mejor, esperó y se aseguró que todo estuviera bien con el hotel (en ningún viaje que he hecho lo habían considerado). Gran gesto su parte. Muchas gracias.
Translate this opinion into English.
Excellent service. The driver helped me with my luggage, brought the car closer so I wouldn't have to walk, and best of all, he waited and made sure that everything was fine with the hotel (on no trip I've ever taken had they considered this). Great gesture on your part. Thank you so much.
Opinion translated. Show original.
I travelled by myself
6
04 / 12 / 2023
D
David
United States
We booked a van for our family of six to be together but we’re greater by two taxi drivers in two separate cars. The drivers were kind and professional - we were happy with their service. We just wished we would have known to expect two cars instead of the van that we had booked.
I travelled with small children
The car that was going to pick you up had a mishap and the quickest solution was to send two vehicles so as not to leave you waiting or without the transfer. We apologise for any inconvenience this may have caused you.
5 out of 317 reviews
6
05 / 30 / 2026
G
Guillermo Ickowicz
Caba, Argentina
Los micros son obsoletos. Da la sensacion que en cualquier momento nos quedamos en la ruta. El personal muy amable y gentil
Our customers' reviews
These are genuine reviews written by our customers.5 out of 105 reviews
05 / 17 / 2026
Buenos Aires, Argentina
Todo perfecto Translate this opinion into English.
Everything perfect Opinion translated. Show original.
04 / 16 / 2026
Spain
08 / 22 / 2025
Torino , Italy
Transfer eccellente, nonostante cambi di orario del volo, cambio volo e ritardo del volo cambiato il driver era lì ad aspettarmi. Assistenza di back office eccellente, hanno risposto prontamente ai miei messaggi. Transfer un po' caro ma servizio super! Translate this opinion into English.
Excellent transfer. Despite flight schedule changes, flight changes, and flight delays, the driver was there waiting for me. Excellent back-office support; they responded promptly to my messages. A bit pricey, but the service was superb! Opinion translated. Show original.
05 / 17 / 2024
Cuernavaca , Mexico
Excelente servicio. El chofer me ayudó con mi equipaje, aproximó el auto para que no caminara y lo mejor, esperó y se aseguró que todo estuviera bien con el hotel (en ningún viaje que he hecho lo habían considerado). Gran gesto su parte. Muchas gracias. Translate this opinion into English.
Excellent service. The driver helped me with my luggage, brought the car closer so I wouldn't have to walk, and best of all, he waited and made sure that everything was fine with the hotel (on no trip I've ever taken had they considered this). Great gesture on your part. Thank you so much. Opinion translated. Show original.
04 / 12 / 2023
United States
We booked a van for our family of six to be together but we’re greater by two taxi drivers in two separate cars. The drivers were kind and professional - we were happy with their service. We just wished we would have known to expect two cars instead of the van that we had booked.
The car that was going to pick you up had a mishap and the quickest solution was to send two vehicles so as not to leave you waiting or without the transfer. We apologise for any inconvenience this may have caused you.
5 out of 317 reviews
05 / 30 / 2026
Caba, Argentina
Los micros son obsoletos. Da la sensacion que en cualquier momento nos quedamos en la ruta. El personal muy amable y gentil
05 / 22 / 2026
Caba, Argentina
Bueno Translate this opinion into English.
Well Opinion translated. Show original.
04 / 19 / 2026
Roma, Italy
El translado fue bueno y conforme al horario definido por la empresa. La comunicacion podria mejorar un poquitin. Translate this opinion into English.
The transfer was good and on schedule. Communication could be improved a little. Opinion translated. Show original.
03 / 31 / 2026
Spain
Maxima puntualidad Translate this opinion into English.
Maximum punctuality Opinion translated. Show original.
03 / 30 / 2026
Sabadell, Spain
Muy bien y rapido Translate this opinion into English.
Very good and fast Opinion translated. Show original.