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Transfers in Rio de Janeiro

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  • 8.45 / 10
  • 3,705
    travellers have enjoyed tours here
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Covid-19 Measures

All of our providers comply with local legislation and applicable health recommendations regarding protective material and safety to help avoid the spread of Covid-19.

FAQs

  • P - How far ahead of time should I book my transfer?

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    It is possible to book a private transfer service in Rio de Janeiro with a minimum of 24 hours in advance
  • P - How long does the journey from the hotel to the airport take?

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    It normally takes between 30 and 40 minutes to get from Galeão Airport (Antônio Carlos Jobim) and the city center. Remember that you have to arrive at the airport at least 2 hours in advance.

  • P - What pick up time should I choose?

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    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. You can see our recommendations on the following question.
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

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    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

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    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

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    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

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    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

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    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

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    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

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    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

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    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

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    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

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    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

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    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

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    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

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    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

4 seat vehicle US$ 26.90
6 seat minibus US$ 29.30
15 seat minibus US$ 59.10

Our customers' reviews

These are genuine reviews written by our customers.
8.50

5 out of 120 reviews

10

23/Feb/2020

Chini Travel Chini Travel

Hollywood Florida , The United States

Very professional service my clients are very satisfied

I travelled with friends
8

27/Dec/2019

Michael

Powder Springs, The United States

The ride was good. It was not the car that we expected. Driver was nice and courteous.

I travelled with my partner
2

13/Sep/2020

Alfonso Lopez Juarez

Murcia, Spain

El conductor no ha venido al aeropuerto. No contestaba a los WhatsApp ni al teléfono que aparece en la reserva. Cuando he hablado después de una hora con la agencia me ha dicho que no tenía mi reserva He tenido que contratar un taxi y me ha costado 70 reales. Exijo la devolución del importe total de la reserva pagada.

The driver has not come to the airport. He did not answer the WhatsApp or the phone that appears in the reservation. When I spoke with the agency after an hour, they told me that they did not have my reservation. I had to hire a taxi and it cost me 70 reais. I demand the refund of the total amount of the reservation paid.

Debido a un imprevisto que afectó a la organización de su personal, nuestro proveedor no pudo enviar a un chófer a recogerte, sentimos las molestias. Hemos procedido a reembolsar la reserva. Translate this opinion into English.

Due to an unforeseen event that affected the organization of its staff, our supplier could not send a driver to pick you up, we are sorry for the inconvenience. We have proceeded to refund the reservation. Opinion translated. Show original.

I travelled with my partner
10

17/Mar/2020

Marcelo

Santiago, Chile

Servicio puntual, coordinador y conductor muy amables, es primera vez que utilizo un servicio como este y quedamos muy conformes. Translate this opinion into English.

Punctual service, coordinator and driver very friendly, it is the first time that I use a service like this and we are very satisfied. Opinion translated. Show original.

I travelled with teenagers
8

13/Mar/2020

Thais Montoya

Coyhaique , Chile

El chofer fue muy amable y educado, solo maneja muy hacia atrás y no pude ir cómoda, tenía las piernas muy apretadas. Translate this opinion into English.

The driver was very kind and polite, he only drives very far back and I couldn't get comfortable, his legs were very tight. Opinion translated. Show original.

I travelled with my partner