For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 22,563 reviews
11 / 27 / 2022
United States Minor Outlying Islands
On time and safely transfer to FCO with plenty of time for check-in. Thanks!
11 / 20 / 2022
Bakersfield Ca, United States Minor Outlying Islands
Antonio was extremely helpful and texted us throughout the process of picking us up, we thought we would miss our ride but Antonio knows that schedules don't always go according to plan
11 / 18 / 2022
Birmingham, Al, The United States
Driver was great. He was there on time and was very friendly.
11 / 15 / 2022
Howell Nj, United States Minor Outlying Islands
Staff was amazing, disappointed with the facility.
11 / 13 / 2022
United Kingdom
Taxi on time and driver courteous, but he was holding his mobile phone while driving at one point, which made me feel unsafe.
All our drivers are professionals who respect driving regulations. We will ensure that this continues to be a priority. Likewise, we appreciate and take note of your comments with a view to further improvement.
5 out of 1,357 review
08 / 14 / 2019
Sydney , Australia
Our driver was excellent.. there was a small problem finding each other at first but he was great .. thank you !!
06 / 26 / 2019
Benidorm, Spain
Super!! The driver was puntual and everything was easy for us
06 / 21 / 2019
Doncaster, United Kingdom
Very friendly driver, even though our flight was an hour behind he still was there waiting for us. Gave us lots of tips about the city and ideas for things to do, 10/10.
06 / 09 / 2019
Jericho, The United States
Excellent!!
05 / 30 / 2019
Glasgow, United Kingdom
Although we were under 24hrs from our booked time-slot, we managed to contact the company to change our pickup destination. This saved us carrying 20+kgs of bags down a narrow street with very steep steps.