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The New Civitatis App: Your Ultimate Travel Companion!

Discover the new Civitatis app and transform the way you explore the world, with all the essential information just a click away.
Written by Alice Kent
27 April 2026

Ever dreamed of having a personal assistant that takes care of your trip details… suggesting the must-see attractions in Rome or the most interesting tours in Paris, without having to make much effort yourself or risk leaving something unmissable out? That dream is now a reality!

At FITUR 2026, Civitatis announced the launch of its new app, designed to transform the way you discover the world and put all the essential information just a click away. This isn’t just a booking app, it’s a whole new experience built with the traveler at the center of every adventure.

A screenshot of a cell phone showing the Civitatis app and the text “The best activities, wherever you travel”
The new Civitatis app is the perfect way to discover the best activities wherever you are

Why Download the New Civitatis App?

Say goodbye to friction, scattered information, and endless confirmation emails. From the first spark of inspiration to the final memory, the Civitatis app is with you every step of the way, helping you make better decisions with less stress.

Here’s what will make your trips easier and more unforgettable:

  • “My Trips”: Everything under control, even offline. The heart of the app is the “My Trips” section. Here you can check and manage all your bookings (activities, transfers, insurance) in a structured, intuitive way. And the best part? All your information is accessible even offline.
  • Smart planning: With the integration of new technologies, the app evolves with you. Coming soon: an innovative trip planner that will suggest points of interest and experiences that fit seamlessly into your itinerary.
  • Quality backed by millions of travelers: no more guesswork. The app gives you access to a carefully curated catalog backed by over 5 million verified reviews with an average rating of 9.1/10.
Photo of a cell phone displaying the new Civitatis app and the text “All your trips”
My Trips: The New Civitatis App Section That Keeps All Your Info at Your Fingertips

Offline Features: Travel Worry-Free (and Roaming-Free)

One of the biggest challenges when traveling abroad is unstable internet or sky-high roaming costs. The new Civitatis app tackles this head-on:

  • Instant access to your booking confirmations: view your tickets and booking confirmations at any time, even if you’re in an area with no coverage or inside a monument with thick walls where the signal disappears.
  • Your itinerary, always in your pocket: the full structure of your trip in the “My Trips” section stays available offline, so you can check meeting times and departure points without any uncertainty.
  • Go paperless: no more printing out dozens of sheets… the app centralizes everything digitally, securely, and always within reach on your smartphone.
  • Organized information: even without a connection, everything stays neatly organized and easy to navigate, cutting through the clutter of confirmation emails scattered across different platforms.

Why is the offline feature such a game-changer? It lets you access essential information even without an internet connection. Imagine you’ve just landed at an international airport, or you’re deep in a rainforest on an excursion… being able to open the app and instantly find your pickup details or your guide’s contact, without relying on cell signal, turns a potentially stressful moment into a smooth, enjoyable experience.

Photo of a cell phone displaying the new Civitatis app and the text “Your bookings at your fingertips”
The new Civitatis app puts all your bookings right at your fingertips

A Quality Catalog Tailored to You

Unlike other platforms that bet on endless options, the Civitatis app follows a different philosophy: fewer options, better decisions.

  • Rigorous selection: every tour and activity in the Civitatis app is chosen using extremely selective criteria by a specialized team.
  • Real feedback: with over 5 million verified reviews at your fingertips, you can count on real traveler experiences to pick the best options at your destination.
  • Outstanding scores: an average rating of 9.1/10 ensures that your experience won’t just be an activity, it’ll be a memory you’ll carry with you. The quality of the services is further backed by ratings on Trustpilot.

Intuitive Technology at Your Service

The new Civitatis app isn’t just a digital tool; it’s designed to make every trip run more smoothly:

  • Smart planning: the app will introduce an innovative trip planner to help you discover points of interest and complementary experiences that fit naturally into your itinerary.
  • Constant evolution: the platform is built to grow over time, with regular updates and new features rolling out gradually throughout 2026.

Support and Security

Beyond the technology, Civitatis puts the human touch front and center to give you complete peace of mind.

  • 24/7 support: the app ensures constant connection and assistance, improving the experience of every service throughout your trip.
  • New strategic services: beyond guided tours, the app lets you search for tickets and private tours, which have become increasingly popular for those looking for an exclusive experience.
  • Global presence: with 90,000 activities across 4,200 destinations, you can count on finding the best options wherever you go.
The Civitatis App Advantages at a Glance
Feature Before With the New App
Booking Management Scattered across multiple emails and platforms “My Trips”: one centralized space for your entire trip
Offline Access Internet connection required to view details Documents and bookings accessible even offline
Planning Manual search for activities and services Integrated planner: personalized suggestions based on your itinerary and context
App Model Primarily transactional (purchase only) Traveler-centric: a companion that’s with you before, during, and after your trip
Activity Selection Large general catalog Curated marketplace: rigorous selection based on quality and verified reviews
Digitalization Industry still largely offline Tech-driven push to bring efficiency to the entire tour ecosystem

Download the Civitatis App and Live in the Moment

The goal of the Civitatis app isn’t just to provide a tech tool; it’s to deepen your emotional connection with your destination and turn every trip into a memory you’ll never forget.

To do that, the new app cuts through the chaos of scattered information so you can focus on what really matters: living in the moment.

Photo of a cell phone displaying the new Civitatis app and the text “Download the new Civitatis app”
Click this photo to download the Civitatis app and start exploring!

The app will roll out progressively throughout 2026, with ongoing updates and new features arriving every month. Download it now to stay ahead of what’s new! Download the Civitatis app and start planning your next adventure, whether it’s a private tour or a free tour, you’ll always have the best travel companion by your side!

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