P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Athens with a minimum of 14 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
If you book a return transfer service for Athens, we recommend booking the pickup at least 2,5 hours before the departure time. It normally takes about 30 minutes to get from the city centre to the airport, but there are frequent traffic jams.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
Airports:
Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
These are genuine reviews written by our customers.
9.40 / 10
9.3933333333333
8,120 reviews
| 118,356 travellers
5 out of 8,120 reviews
10
05 / 16 / 2026
M
Maria Del Carmen
Mexico
Fue en el taxi Que enviaron, el chofer hizo su trabajo pero me parecio una persona poco amiable manejo muy rápido e iba a mi parecer gesticulando a los que se encontraban en su camino y no avanzaban rápido en el semáforo o se detenían por algo, obvio no se q decía debido al idioma
Translate this opinion into English.
It was in the taxi they sent. The driver did his job, but he seemed unfriendly. He drove very fast and, in my opinion, was gesturing to those in his path who weren't moving quickly at the traffic light or were stopped for some reason. Obviously, I couldn't understand what he was saying because of the language.
Opinion translated. Show original.
I travelled by myself
10
05 / 14 / 2026
M
Mauricio Bachoer
Buenos Aires , Argentina
El traslado fue exelente.
El control de pasaportes en el aeropuerto fue un caos había 4 personas atendiendo a más de 500 pasajeros.
Demoramos 2 horas en salir del aeropuerto.
Nos comunicamos con el operador y acordó esperar.
Al salir nos llevó en un muy buen carro y no nos cobró nada por la demora
Translate this opinion into English.
The transfer was excellent. Passport control at the airport was chaotic; there were only four people serving over 500 passengers. It took us two hours to leave the airport. We contacted the operator, who agreed to wait. When we finally left, he took us in a very nice car and didn't charge us anything for the delay.
Opinion translated. Show original.
I travelled with my partner
8
05 / 10 / 2026
A
Antônio Carlos Matias Filho
Brazil
O motorista não se apresentou, nem ao menos disse seu nome. Chegou com fones de ouvido conversando no telefone e seguiu assim durante todo o trajeto. A única interação com ele foi quando o mesmo pediu para que eu assinasse o recibo. Embora o transfer tenha sido pontual e eficiente, senti que faltou um pouco de cordialidade da parte dele.
Translate this opinion into English.
The driver didn't introduce himself or even give his name. He arrived with headphones on, talking on the phone, and continued like that throughout the entire journey. The only interaction with him was when he asked me to sign the receipt. Although the transfer was punctual and efficient, I felt he lacked a bit of courtesy.
Opinion translated. Show original.
I travelled with my partner
10
04 / 01 / 2026
A
Ana
Madrid, Spain
Todo excelente. El conductor muy amable estaba esperando en la terminal con un carrito para maletas y mi nombre en un cartel. Asimismo me asistió con un paraguas dado que llovía bastante al salir del hall de llegadas e ir al aparcamiento. Muy reconendable.
Translate this opinion into English.
Everything was excellent. The driver was very friendly; he was waiting at the terminal with a luggage cart and my name on a sign. He also helped me with an umbrella since it was raining quite heavily as we left the arrivals hall and headed to the parking lot. Highly recommended.
Opinion translated. Show original.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 8,120 reviews
05 / 16 / 2026
Mexico
Fue en el taxi Que enviaron, el chofer hizo su trabajo pero me parecio una persona poco amiable manejo muy rápido e iba a mi parecer gesticulando a los que se encontraban en su camino y no avanzaban rápido en el semáforo o se detenían por algo, obvio no se q decía debido al idioma Translate this opinion into English.
It was in the taxi they sent. The driver did his job, but he seemed unfriendly. He drove very fast and, in my opinion, was gesturing to those in his path who weren't moving quickly at the traffic light or were stopped for some reason. Obviously, I couldn't understand what he was saying because of the language. Opinion translated. Show original.
05 / 14 / 2026
Buenos Aires , Argentina
El traslado fue exelente. El control de pasaportes en el aeropuerto fue un caos había 4 personas atendiendo a más de 500 pasajeros. Demoramos 2 horas en salir del aeropuerto. Nos comunicamos con el operador y acordó esperar. Al salir nos llevó en un muy buen carro y no nos cobró nada por la demora Translate this opinion into English.
The transfer was excellent. Passport control at the airport was chaotic; there were only four people serving over 500 passengers. It took us two hours to leave the airport. We contacted the operator, who agreed to wait. When we finally left, he took us in a very nice car and didn't charge us anything for the delay. Opinion translated. Show original.
05 / 10 / 2026
Brazil
O motorista não se apresentou, nem ao menos disse seu nome. Chegou com fones de ouvido conversando no telefone e seguiu assim durante todo o trajeto. A única interação com ele foi quando o mesmo pediu para que eu assinasse o recibo. Embora o transfer tenha sido pontual e eficiente, senti que faltou um pouco de cordialidade da parte dele. Translate this opinion into English.
The driver didn't introduce himself or even give his name. He arrived with headphones on, talking on the phone, and continued like that throughout the entire journey. The only interaction with him was when he asked me to sign the receipt. Although the transfer was punctual and efficient, I felt he lacked a bit of courtesy. Opinion translated. Show original.
04 / 01 / 2026
Madrid, Spain
Todo excelente. El conductor muy amable estaba esperando en la terminal con un carrito para maletas y mi nombre en un cartel. Asimismo me asistió con un paraguas dado que llovía bastante al salir del hall de llegadas e ir al aparcamiento. Muy reconendable. Translate this opinion into English.
Everything was excellent. The driver was very friendly; he was waiting at the terminal with a luggage cart and my name on a sign. He also helped me with an umbrella since it was raining quite heavily as we left the arrivals hall and headed to the parking lot. Highly recommended. Opinion translated. Show original.
06 / 22 / 2026
Madrid, Spain
Conductor muy amable y atento, condujo correctamente. Translate this opinion into English.
Very friendly and attentive driver, drove correctly. Opinion translated. Show original.