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Transfers in Cartagena de Indias

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Covid-19 Measures

Please check local restrictions before traveling. All of our services comply with recommendations to avoid the spread of Covid-19.

  • It is mandatory to present a complete vaccination certificate. This information is for guidance only and may change depending on local regulations. Always check the restrictions before travelling.
  • The use of masks is obligatory. The client must bring their own mask.
  • Alcohol gel will be available before, during, and after the service.
  • All those running the service (guide, driver etc...) will wear a mask throughout its duration.
  • Handing out of printed material such as maps or brochures will be avoided.
  • The temperature of all attendees will be taken, and admission will be denied to those with a temperature of more than 37 degrees Celsius (99 Fahrenheit), and a full refund applied.
  • The transport used will be disinfected before and after each service and deep-cleaned every 24 hours.
  • The capacity of all means of transport will be reduced to 75% of their maximum capacity.
  • At monuments, museums and attractions, the maximum permitted capacity will be a 50% of the total maximum capacity.
  • Showing your voucher on your phone will be enough, and it is not necessary to print anything.
  • Alcoholic drinks are not available.
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  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Cartagena de Indias with a minimum of 12 hours in advance
  • P - How long does the journey from the hotel to the airport take?

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    The journey time between the Cartagena de Indias Airport and the centre of the city varies between 15 and 30 minutes. We recommend that you book your pick up at least 2 hours ahead of time.
  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.


  • P - Are the prices final? Are there any extra charges?

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    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.

  • P - How many people can travel in the vehicle?

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    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

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    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

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    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

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    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

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    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Final price

3 seat vehicle US$ 18
6 seat minivan US$ 24.50
10 seat minibus US$ 29.40
16 seat minibus US$ 52.30
Shared transfer US$ 5.70

Our customers' reviews

These are genuine reviews written by our customers.
Private Shared

5 out of 16 reviews


12 / 05 / 2021


Asunción, Paraguay

Excelente servicio, 24 hs antes de la llegada ya nos contacto el chofer, el día del viaje también. Hasta nos mando su foto con el cartel de mi nombre para que lo encuentre fácilmente al salir del aeropuerto de Cartagena. Super atento el Sr. José Castillo de la empresa Bessones Turismo Colombia. Se nota que Civitatis tiene un standar de trabajo excelente en todas ciudades que he comprado los traslados, siempre es el mismo patrón de trabajo, servicio excelente!! Gracias!! Translate this opinion into English.

Excellent service, 24 hours before arrival and the driver contacted us on the day of the trip as well. He even sent us your photo with the sign of my name so that you can easily find it when you leave the Cartagena airport. Mr. José Castillo from Bessones Turismo Colombia is very attentive. It shows that Civitatis has an excellent work standard in all cities that I have bought transfers, it is always the same work pattern, excellent service !! Thanks!! Opinion translated. Show original.

I travelled with small children

11 / 28 / 2021



El servicio estuvo super, vehículo amplio, limpio y el conductor muy amable. Nos llamaron para salir antes y no llegar tarde al aeropuerto ya que habia mucho trafico en el camino. Super recomendado Translate this opinion into English.

The service was super, spacious, clean vehicle and the driver was very friendly. They called us to leave earlier and not be late to the airport since there was a lot of traffic on the way. Super recommended Opinion translated. Show original.

I travelled with teenagers

10 / 11 / 2021

I travelled with friends

09 / 30 / 2021

Johana Martínez Díaz


El guia super amable y eficiente Translate this opinion into English.

The guide super friendly and efficient Opinion translated. Show original.

I travelled with friends

07 / 17 / 2021


Barcelona, Spain

Nos estaban esperando y el traslado fue rápido y bien.

I travelled with my partner

5 out of 19 reviews


01 / 19 / 2022

Silvia Marisa Genero


Excelente atención..súper amables Translate this opinion into English.

Excellent service...super friendly Opinion translated. Show original.

I travelled by myself

11 / 23 / 2021

Carlos Y Nelsa

San José, Costa Rica

Muy buen servicio. Puntuales y amables. Translate this opinion into English.

Very good service. Punctual and friendly. Opinion translated. Show original.

I travelled with my partner

10 / 12 / 2021



José es fantástico! Nos recibieron como estaba previsto, y nos llevo sin ningún problema. Le habían pasado el día erróneo, ya que llegábamos a las 1 de la madrugada y le había pasado que llegábamos al día siguiente, en la escala de Bogotá contactó con nosotros para asegurase y gracias a esa llamada le pude informar que era para esa misma noche, y sin problemas vino a recogernos,

I travelled with small children

08 / 18 / 2021


San Jose, Costa Rica

El servicio de recogida al aeropuerto fue perfecto a pesar que nos cancelaron el vuelo y llegamos 6 hrs después pudimos coordinarlo sin problemas. Un servicio amable en un carro cómodo. Translate this opinion into English.

The airport pick-up service was perfect despite the fact that our flight was canceled and we arrived 6 hours later, we were able to coordinate it without problems. Friendly service in a comfortable car. Opinion translated. Show original.

I travelled with my partner

03 / 30 / 2021

Deanisse Salas

Santo Domingo , The Dominican Republic

La persona estaba tal como lo prometieron con mi nombre fuera del aeropuerto. Muchas gracias Nota: solo para su información la entrada del hotel Nácar , curio collection by HILTON tiene dos , favor verificar antes de dejar al cliente cuál es la entrada correcta. Translate this opinion into English.

The person was just as promised with my name outside the airport. Thank you very much Note: just for your information the entrance of the Nácar hotel, curio collection by HILTON has two, please verify before leaving the client which is the correct entrance. Opinion translated. Show original.

I travelled with my partner