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Transfers in Cartagena de Indias

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  • Private Shared
    7.92 / 10
    8.19 / 10
    8.1860465116279 86 reviews
  • 4,758
    travellers have enjoyed tours here
+ -

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Cartagena de Indias with a minimum of 12 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -
    The journey time between the Cartagena de Indias Airport and the centre of the city varies between 15 and 30 minutes. We recommend that you book your pick up at least 2 hours ahead of time.
  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Final price

3 seat vehicle US$ 8.60
6 seat minivan US$ 22.30
10 seat minibus US$ 22.30
16 seat minibus US$ 38.30
Shared transfer US$ 3.80

Our customers' reviews

These are genuine reviews written by our customers.
Private Shared
8.20 / 10
8.1860465116279
86 reviews | 4,758 travellers

5 out of 125 reviews

2

01 / 14 / 2023

D
Darcy

The United States

A car service was supposed to pick my mother and I up at the airport, but they never showed up. I would like to request a refund seeing that my driver was not at the airport when I exited.

We are sorry that you were not able to enjoy the service as planned. However, our local team has informed us that the driver was on time at the airport. They also sent you the protocols of arrival and the location of the vehicle for your convenience. Finally, the vehicle left after 2 hours of waiting. We are sorry for what happened, but the driver complied with the instructions.

10

10 / 20 / 2022

A
Anonymous

The United States

Driver was punctual and very polite.

I travelled with my partner
6

10 / 09 / 2022

A
Anonymous

United States Minor Outlying Islands

To be honest … I pay for he shuttle the entire amount . I don’t know why the driver asked me for tip knowing that I come from another country and it was too late to change. As an advice, you should add the tip in the webpage so you don’t have to deal with that. What it seemed weird to me that HE ASKED for a tip for I trip that I paid and was less than 10 min.

4

09 / 26 / 2022

A
Anonymous

Portugal

Didnt arrive on time, with was booked for 9 am and only show up at 9:30

We have confirmed that our team attempted to contact you to confirm the pick-up time one day before the service. As they were unable to reach you, they came to pick you up two hours before your flight departure, as is usual in these cases. We are sorry if that caused you any concern.

I travelled with my partner
2

08 / 06 / 2022

W
Whittney

Chicago , United States Minor Outlying Islands

My flight was delayed and customs was crowded for hours. My transportation NEVER answered. They told me it was my fault my flight was delayed

We have confirmed that you did not enter your flight number correctly and the supplier was unable to monitor it to pick you up on time. If you arrived late, we recommend that you claim the amount from the airline.

I travelled with teenagers

5 out of 86 reviews

10

05 / 03 / 2022

T
Trevor Noon

Hendersonville, Nc, The United States

On time, helpful and friendly

I travelled with my partner
10

05 / 01 / 2022

T
Trevor Noon

Hendersonville, Nc, The United States

Met from the flight and driven to the hotel with no problems

I travelled with my partner
6

01 / 14 / 2023

A
Alexandre

Brasilia , Brazil

Atendeu ao esperando

I travelled with teenagers
6

01 / 12 / 2023

A
Anonymous

San José, Costa Rica

Llegan tarde y usan el celular al conducir.

En ocasiones, pueden producirse retrasos debidos al tráfico, aunque no es lo habitual. Sentimos que este te causara alguna molestia. Estaremos pendientes del servicio para confirmar que se desarrolla adecuadamente.

I travelled with my partner
6

01 / 11 / 2023

D
Diane

Canada

Il a fallu avoir l’aide des garçons d’aéroport pour téléphoner à la compagnie car personne ne s’est présenté à l’arrivée. Les garçons demandent des pourboires et n’ėtaient pas contents que l’on donne 10,000 cops, seulement à l’un d’eux….Finalement, le chauffeur est venu et il nous a amené à destination….

Veuillez accepter nos excuses pour tout problème qui pourrait survenir avant de rencontrer le chauffeur. Nous continuerons à travailler pour nous améliorer, également sur le plan organisationnel. Nous sommes heureux d'apprendre que le transfert a finalement réussi.

I travelled with friends