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Transfers in Fez

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  • 9.71 / 10
    9.7066666666667 592 reviews
  • 5,473
    travellers have enjoyed tours here
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Covid-19 Measures

Please check local restrictions before traveling. All of our services comply with recommendations to avoid the spread of Covid-19.

  • It is compulsory to display a complete Covid vaccination certificate or a negative PCR or antigen test. This information is for guidance only and may change depending on local regulations. Always check the restrictions before travelling.
  • Alcohol gel will be available before, during, and after the service.
  • Handing out of printed material such as maps or brochures will be avoided.
  • The transport used will be disinfected before and after each service and deep-cleaned every 24 hours.
  • Showing your voucher on your phone will be enough, and it is not necessary to print anything.
  • Alcoholic drinks are not available.
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FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Fez with a minimum of 36 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    We recommend booking the pick-up from your hotel in Fez at least two hours before the departure time.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

4 passenger vehicle US$ 26.80
6 passenger minivan US$ 32.10
10-passenger minibus US$ 45
12-passenger minibus US$ 51.40

Our customers' reviews

These are genuine reviews written by our customers.
9.70 / 10
9.7066666666667
592 reviews | 5,473 travellers

5 out of 592 reviews

10

05 / 19 / 2022

L
Lucille Bonnefond

Sete, France

Comme à l’aller, un chauffeur au petits soins et d’une grande sympathie, ponctuel et tres facile de communiquer avec eux Translate this opinion into English.

As on the way there, a caring and very friendly driver, punctual and very easy to communicate with them Opinion translated. Show original.

I travelled with friends
10

05 / 17 / 2022

L
Lucille Bonnefond

France

Chauffeur d’une extreme gentillesse et bienveillance, il nous a aidé à trouver notre riad Translate this opinion into English.

Driver of extreme kindness and benevolence, he helped us find our riad Opinion translated. Show original.

I travelled with friends
10

05 / 09 / 2022

F
Famara Sidibe

Spain

Todo genial, súper puntual y muy agradable 100% recomendable Translate this opinion into English.

All great, super punctual and very nice 100% recommended Opinion translated. Show original.

I travelled by myself
10

03 / 29 / 2022

T
Teresa

Spain

Cuando llegamos ya nos estaba esperando con el cartel por lo que fue super fácil de encontrar. Yousef es un conductor excelente, muy divertido y amable, que durante el trayecto nos fue contando algunos datos históricos interesantes. Además se puso en contacto con nuestro riad por lo que estaban listos cuando llegamos, lo que facilitó mucho nuestra llegada. Translate this opinion into English.

When we arrived he was already waiting for us with the sign so it was super easy to find. Yousef is an excellent driver, very funny and friendly, who told us some interesting historical facts along the way. In addition, he contacted our riad so they were ready when we arrived, which made our arrival much easier. Opinion translated. Show original.

I travelled with friends
10

08 / 05 / 2021

M
Mohamed Messaoud

Clermont-ferrand, France

Le transfert est impeccable. Le conducteur est très serviable et professionnel. Mr Youssef, est d'une grande amabilité. La voiture est très propre et confortable. Le trajet était parfait. Nous ferons de nouveau appel aux services de cette société et recommandons vivement Civitatis (Fès). Translate this opinion into English.

The transfer is flawless. The driver is very helpful and professional. Mr Youssef, is very kind. The car is very clean and comfortable. The ride was perfect. We will use the services of this company again and highly recommend Civitatis (Fez). Opinion translated. Show original.

I travelled with my partner