P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Fortaleza with a minimum of 24 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
The journey time between the Fortaleza Airport and the centre of the city varies between 15 and 30 minutes. We recommend that you book your pickup at least 2 hours ahead of time.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
Airports:
Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
Había solicitado que se las busque a las pasajeras a las 7:30 y las buscaron a una hora mas tarde, alegando que no tenían transporte para ellas y que había que buscar mas pasajeros. Las termino buscando un auto solo para ellas pero una hora mas tarde. Fueron excusas
Translate this opinion into English.
I had requested that the passengers be picked up at 7:30 and they picked them up an hour later, claiming that they had no transportation for them and that they had to find more passengers. They ended up finding a car just for them but an hour later. These were excuses.
Opinion translated. Show original.
10
01 / 27 / 2025
C
Cíntia Ramos
Diadema , Brazil
Excelente! Motorista Sr Maurilio chegou pontualmente, fez contato antecipado, um breve tour pelos principais pontos da Cidade antes de deixar-me no Hotel
Educadissimo, Culto, Morador conhece não só a História da Cidade como também está a par das principais mudanças e melhorias que estão sendo realizadas
Parabéns ao Profissional!
Translate this opinion into English.
Excellent! Driver Mr. Maurilio arrived punctually, made contact in advance, gave a brief tour of the main points of the City before dropping me off at the Hotel Educadissimo, Cultured, Resident knows not only the History of the City but is also aware of the main changes and improvements that are being made. Congratulations to the Professional!
Opinion translated. Show original.
I travelled with teenagers
10
09 / 23 / 2024
T
Tamara
Madrid, Spain
Se pusieron en contacto conmigo el día antes para confirmar (aunque yo no lo vi) y antes de la recogida para aclarar dónde me esperaban.
Lo unico un poco confuso para mí que esperaba algún cartel o identificación, pero conseguimos encontrarnos. Y muy bien.
I travelled by myself
10
12 / 04 / 2023
M
Maria Victoria
Rosario, Argentina
no solo compre transfer a aeropuerto sino que también excursiones. excelente todo.
Siempre se mantienen comunicados los choferes antes de buscarte, son muy amables. Los guias q acompañaban las excursiones t asesoran y te explican todo.
Ademas es de las opciones mas economicas.
sumamente recomendable
Translate this opinion into English.
Not only buy airport transfer but also excursions. everything excellent. The drivers always keep in touch before picking you up, they are very friendly. The guides who accompanied the excursions advise you and explain everything to you. It is also one of the most economical options. highly recommended
Opinion translated. Show original.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 34 reviews
04 / 26 / 2025
Spain
04 / 20 / 2025
Montevideo , Uruguay
04 / 11 / 2025
Montevideo , Uruguay
01 / 06 / 2025
Araraquara , Brazil
Sr Nilson muito atencioso, educado e prestativo Translate this opinion into English.
Mr Nilson very attentive, polite and helpful Opinion translated. Show original.
09 / 07 / 2024
Montevideo, Uruguay
A tiempo ,conductor correcto Translate this opinion into English.
On time, correct driver Opinion translated. Show original.
5 out of 44 reviews
06 / 14 / 2025
Rosario, Argentina
Muy correcto el conductor, estuvo a la hora indicada Translate this opinion into English.
The driver was very correct, he arrived at the indicated time. Opinion translated. Show original.
02 / 12 / 2025
Curuzu Cuatia , Argentina
Había solicitado que se las busque a las pasajeras a las 7:30 y las buscaron a una hora mas tarde, alegando que no tenían transporte para ellas y que había que buscar mas pasajeros. Las termino buscando un auto solo para ellas pero una hora mas tarde. Fueron excusas Translate this opinion into English.
I had requested that the passengers be picked up at 7:30 and they picked them up an hour later, claiming that they had no transportation for them and that they had to find more passengers. They ended up finding a car just for them but an hour later. These were excuses. Opinion translated. Show original.
01 / 27 / 2025
Diadema , Brazil
Excelente! Motorista Sr Maurilio chegou pontualmente, fez contato antecipado, um breve tour pelos principais pontos da Cidade antes de deixar-me no Hotel Educadissimo, Culto, Morador conhece não só a História da Cidade como também está a par das principais mudanças e melhorias que estão sendo realizadas Parabéns ao Profissional! Translate this opinion into English.
Excellent! Driver Mr. Maurilio arrived punctually, made contact in advance, gave a brief tour of the main points of the City before dropping me off at the Hotel Educadissimo, Cultured, Resident knows not only the History of the City but is also aware of the main changes and improvements that are being made. Congratulations to the Professional! Opinion translated. Show original.
09 / 23 / 2024
Madrid, Spain
Se pusieron en contacto conmigo el día antes para confirmar (aunque yo no lo vi) y antes de la recogida para aclarar dónde me esperaban. Lo unico un poco confuso para mí que esperaba algún cartel o identificación, pero conseguimos encontrarnos. Y muy bien.
12 / 04 / 2023
Rosario, Argentina
no solo compre transfer a aeropuerto sino que también excursiones. excelente todo. Siempre se mantienen comunicados los choferes antes de buscarte, son muy amables. Los guias q acompañaban las excursiones t asesoran y te explican todo. Ademas es de las opciones mas economicas. sumamente recomendable Translate this opinion into English.
Not only buy airport transfer but also excursions. everything excellent. The drivers always keep in touch before picking you up, they are very friendly. The guides who accompanied the excursions advise you and explain everything to you. It is also one of the most economical options. highly recommended Opinion translated. Show original.