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Transfers in Havana

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  • Private Shared
    8.89 / 10
    8.8909 440 reviews
    7.60 / 10
    7.6 30 reviews
  • 9,742
    travellers have enjoyed tours here
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Covid-19 Measures

All of our providers comply with local legislation and applicable health recommendations regarding protection and safety, to help avoid the spread of Covid-19. Specifically, the provider of this tour will apply the following measures:

  • The use of masks is obligatory. The client must bring their own mask.
  • Alcohol gel will be available before, during, and after the service.
  • All those running the service (guide, driver etc...) will wear a mask throughout its duration.
  • All those running the service (guide, driver etc...) will wear gloves throughout its duration.
  • Handing out of printed material such as maps or brochures will be avoided.
  • The temperature and wellness of all those taking part in the service will be monitored daily, excluding and maintaining in quarantine any who display fever or symptoms.
  • The temperature of all attendees will be taken, and admission will be denied to those with a temperature of more than 37 degrees Celsius (99 Fahrenheit), and a full refund applied.
  • The transport used will be disinfected before and after each service and deep-cleaned every 24 hours.
  • The capacity of all means of transport will be reduced to 30% of their maximum capacity.
  • Showing your voucher on your phone will be enough, and it is not necessary to print anything.
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FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Havana with a minimum of 96 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    It takes approximately 30 minutes to get to the city center from José Martí International Airport. If you are traveling from Varadero, it takes 2 hours and 20 minutes. Please note that you have to be in the Airport at least 2 hours in advance.

    Shared transfers are only from hotels, and are not available for pick up from private addresses, such as apartments.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. You can see our recommendations on the following question.
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Final price

Havana Airport Hotel in Havana US$ 45
Havana Airport Cruise port US$ 45
Havana Airport Varadero US$ 185
Shared transfer US$ 11

Our customers' reviews

These are genuine reviews written by our customers.
Private Shared
8.90
8.8909 440 reviews
7.60
7.6 30 reviews

5 out of 440 reviews

10

27/Feb/2020

John Stevenson

Scarborough, United Kingdom

First time user, all went as scheduled, easy online booking and payment in home currency, very pleased.

I travelled with my partner
10

27/Aug/2019

Frank A Martinez Alexis

Guayama, United States Minor Outlying Islands

Excelent

I travelled with friends
10

12/Jun/2019

Jessy Jimenez

Snellville, The United States of America

Fast service, thank you!

I travelled by myself
10

17/Feb/2020

Marcelo Jorge Pane

Bs As, Argentina

Puntual y perfecto durante el trayecto Translate this opinion into English.

Punctual and perfect during the journey Opinion translated. Show original.

I travelled with teenagers
6

22/Jan/2020

Alejandro

Santo Domingo, The Dominican Republic

Al ser traslado privado deberían estar esperando en el lobby del aeropuerto

Being a private transfer they should be waiting in the airport lobby

En el bono informamos del punto de encuentro para reunirse con el representante de nuestro colaborador. Tomamos nota de tu sugerencia y la tendremos en cuenta. Translate this opinion into English.

In the voucher we inform you of the meeting point to meet with the representative of our collaborator. We take note of your suggestion and we will consider it. Opinion translated. Show original.

I travelled by myself

5 out of 30 reviews

10

13/Mar/2020

Tamara

Edimburgo, United Kingdom

Consejo: si alguien reserva el servicio de taxi colectivo, que lo haga un par de horas antes de lo necesario, ya que al ser un servicio compartido, la compañia puede modificar la hora. En nuestro caso, nos retrasaron la hora de recogida 50 minutos, y ademas el servicio se retraso otros 20 minutos. Aun asi llegamos al aeropuerto con bastante tiempo y el servicio fue bien. Translate this opinion into English.

Tip: if someone reserves the collective taxi service, do it a couple of hours earlier than necessary, since being a shared service, the company can modify the time. In our case, we were delayed by the pick-up time by 50 minutes, and the service was also delayed by another 20 minutes. Still we got to the airport in plenty of time and the service was fine. Opinion translated. Show original.

I travelled with my partner
2

8/Mar/2020

Marcos Parron Moreno

Madrid, Spain

Después de esperar más de 45 minutos en el sitio acordado no apareció nadie a recogernos. Tuvimos que coger un taxi y perder dinero. además el teléfono que nos dieron para llamar nadie lo cogía.

After waiting more than 45 minutes at the agreed place, no one appeared to pick us up. We had to take a taxi and lose money. Also, the phone they gave us to call, nobody took it.

Nuestro proveedor fue a la hora que especificó por email. No obstante, al no encontrarte tuvo que marcharse. Translate this opinion into English.

Our provider was at the time you specified by email. However, when he couldn't find you, he had to leave. Opinion translated. Show original.

I travelled with my partner
10

28/Feb/2020

Marcos Parron Moreno

Madrid, Spain

Traslado rápido, sencillo y cómodo. Translate this opinion into English.

Fast, simple and comfortable transfer. Opinion translated. Show original.

I travelled with my partner
2

24/Feb/2020

Adriana

Zaragoza, Spain

Solicitamos el traslado hacia el aeropuerto para las 16:30h, al ver que no venían llamamos sobre las 17:30h y nos dijeron que empezaban la ruta de recogida a las 19:00h. Nuestro vuelo lo adelantaron 1 hora y ellos no se enteraron, nos decían que salía en hora. Sabiendo que se tarda media hora en llegar y que hay que estar 3 horas antes en el aeropuerto y hacer checkin en el mostrador. era prácticamente imposible llegar. Tuvimos que coger un taxi por nuestra cuenta.

We requested the transfer to the airport for 4:30 p.m., when they did not come we called about 5:30 p.m. and they told us that they would start the collection route at 7:00 p.m. Our flight was advanced 1 hour and they did not find out, they told us that it was leaving on time. Knowing that it takes half an hour to arrive and that you have to be 3 hours before at the airport and check in at the counter. it was practically impossible to get there. We had to take a taxi on our own.

Pedimos disculpas por las molestias ocasionadas. Por error nuestro colaborador no tenía constancia de la modificación del vuelo, por lo que no programó correctamente la recogida. Hemos procedido a gestionar el reembolso de la reserva. Translate this opinion into English.

We apologize for the inconvenience caused. By mistake, our collaborator had no record of the flight modification, so he did not correctly schedule the pickup. We have proceeded to manage the refund of the reservation. Opinion translated. Show original.

I travelled with teenagers
4

17/Feb/2020

Mercedes De La Torre

Montrèal, Canada

nunca apareció el vehículo, en uno de los números de teléfono, la persona que me contestó, no los conocían, finalmente fuimos ayudadas pero eso demoró más de dos horas. Sí son de Cuba porquė nos cobran desde España???

the vehicle never appeared, in one of the phone numbers, the person who answered me, they did not know them, we were finally helped but that took more than two hours. If they are from Cuba, why do they charge us from Spain?

En el email de confirmación indicamos el lugar al que hay que acudir además de facilitar el nombre de nuestro proveedor. Por otro lado, ofrecemos a través del sitio web un servicio de reserva que es ejecutada por la empresa colaboradora en el destino seleccionado. Translate this opinion into English.

In the confirmation email we indicate the place to go in addition to providing the name of our provider. On the other hand, we offer through the website a reservation service that is executed by the collaborating company in the selected destination. Opinion translated. Show original.

I travelled with teenagers