Some destinations offer shared transfers. In these cases, the selected time is approximate and may vary depending on the driver’s route. Detailed instructions for this service will be provided on your booking voucher.
FAQs
P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Juan Dolio with a minimum of 6 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
The journey time between the Punta Cana Airport and Bávaro beach is 25 minutes. We recommend that you book your hotel pickup 3 hours ahead of time. Shared transfers are only available to hotels in the hotel zone, not to private addresses, such as apartments or hotels not registered as such.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
Airports:
Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
These are genuine reviews written by our customers.
PrivateShared
9.10 / 10
9.0933333333333
7,971 reviews
| 225,606 travellers
9.20 / 10
9.1733333333333
728 reviews
| 225,606 travellers
5 out of 7,971 reviews
10
10 / 31 / 2026
F
Franco Minucci
Brazil
Experiência excelente. Utilizei o transfer do aeroporto PUJ para o hotel, ida e volta, e em ambos os trechos fui muito bem atendido. A central de contatos pelo WhatsApp me manteve informado sobre os motoristas e não houve nem um segundo de atraso. Recomendo e utilizarei novamente.
Translate this opinion into English.
Excellent experience. I used the airport transfer service from PUJ to the hotel, both ways, and received excellent service on both legs of the journey. The WhatsApp contact center kept me informed about the drivers, and there wasn't a single delay. I recommend them and will use them again.
Opinion translated. Show original.
I travelled with small children
6
10 / 23 / 2026
M
Maite Echeberria
Madrid, Spain
lo primero tengo que agradecer al máximo que a pesar del retraso del avión el conductor estuvo esperándonos. fue un gran valor
el coche que yo elegí fue una berlina y llegó una furgoneta, es más amplia pero el confort no es igual. se notaban en exceso los baches.
por otro lado el conductor no se preocupo si estábamos bien con el aire acondicionado o el volumen de la música
I travelled with my partner
10
10 / 05 / 2026
N
Nidia Mancebo
Madrid, Spain
El servicio fue excelente. Desde que llegamos al aeropuerto Las Américas el conductor nos estaba esperando y llegamos enseguida a nuestro destino. Además, se ponen en contacto contigo desde antes de llegar tu destino y están atentos en todo momento. Lo recomiendo mucho.
Translate this opinion into English.
The service was excellent. The driver was waiting for us as soon as we arrived at Las Américas Airport, and we arrived at our destination very quickly. They also contacted us even before we reached our destination and were attentive at all times. I highly recommend them.
Opinion translated. Show original.
I travelled with friends
10
08 / 31 / 2026
L
Luis
Spain
Todo estuvo muy bien. En el área de salida, no vi mi leterero con mi nombre, pero pregunté a los que estaban esperando por otras presonas y enseguida localizaron a una persona de la misma compañía, quien se puso en contacto con el conductor asignado y en 10 minutos ya estaba esperándome con el coche. El conductor Ronny, muy amable, educado, muy buen servicio. El coche limpio, muy cómodo. Muchas gracias!
Translate this opinion into English.
Everything went very well. In the departure area, I didn't see my name tag, but I asked those waiting for other people, and they quickly located someone from the same company, who contacted the assigned driver. Within 10 minutes, he was waiting for me with the car. The driver, Ronny, was very kind and polite, and the service was excellent. The car was clean and very comfortable. Thank you so much!
Opinion translated. Show original.
I travelled by myself
10
08 / 29 / 2026
M
Maria Florencia Perez Ribotta
Río Cuarto , Argentina
Manejo con prudencia y llego a tiempo a buscarnos en el hotel y llegamos a tiempo al aeropuerto
Muy amable
A diferencia de la ida con la misma empresa que tuvimos mala experiencia con el chofer muy imprudente! La pasamos mal las dos horas de viaje
Translate this opinion into English.
He drove carefully and arrived on time to pick us up at the hotel, and we arrived at the airport on time too. Very kind. Unlike the outbound trip with the same company, where we had a bad experience with a very reckless driver! We had a terrible two-hour journey.
Opinion translated. Show original.
I travelled with my partner
5 out of 728 reviews
10
07 / 18 / 2026
H
Hugo Hernández Garduño
Toluca , Mexico
Muy cómodo, el vehículo limpio y cómodo, el chofer amable. La persona que me espero en el aeropuerto no tenía un cartel con mi nombre pero si un cartel con el nombre de la empresa, recomiendo ampliamente estos traslados te facilitan la vida en vacaciones
Translate this opinion into English.
Very comfortable, the vehicle was clean and comfortable, and the driver was friendly. The person who met me at the airport didn't have a sign with my name, but they did have a sign with the company name. I highly recommend these transfers; they make life much easier on vacation.
Opinion translated. Show original.
I travelled by myself
10
06 / 26 / 2026
C
Carles
Barcelona, Spain
Super bien. Fui directo al mostrador del aeropuerto y en pocos minutos ya estaba subido en una furgoneta. Lo tenían todo muy bien organizado con una lista de conductores y pasajeros.
El trayecto fue fantástico y el conductor era muy simpático. Repetiría sin duda.
Translate this opinion into English.
Excellent. I went straight to the airport counter and within minutes I was in a van. They had everything very well organized with a list of drivers and passengers. The journey was fantastic and the driver was very friendly. I would definitely do it again.
Opinion translated. Show original.
I travelled by myself
10
05 / 05 / 2026
S
Sabrina
La Plata, Argentina
Excelente!! Muy cómodo y tranquilo.
Quiero destacar la atención del conductor, cuando entramos al complejo hotelero le pregunté dónde conseguiría adaptador para cargar el celular, no dudó en dar la vuelta y acompañarme a conseguir uno antes de dejarme!!! Más que amable!
Súper recomendables!!!!
Translate this opinion into English.
Excellent!! Very comfortable and quiet. I want to highlight the driver's attentiveness; when we entered the hotel complex, I asked him where I could get a phone charger, and he didn't hesitate to go around and help me find one before dropping me off! So kind! Highly recommended!
Opinion translated. Show original.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 7,971 reviews
10 / 31 / 2026
Brazil
Experiência excelente. Utilizei o transfer do aeroporto PUJ para o hotel, ida e volta, e em ambos os trechos fui muito bem atendido. A central de contatos pelo WhatsApp me manteve informado sobre os motoristas e não houve nem um segundo de atraso. Recomendo e utilizarei novamente. Translate this opinion into English.
Excellent experience. I used the airport transfer service from PUJ to the hotel, both ways, and received excellent service on both legs of the journey. The WhatsApp contact center kept me informed about the drivers, and there wasn't a single delay. I recommend them and will use them again. Opinion translated. Show original.
10 / 23 / 2026
Madrid, Spain
lo primero tengo que agradecer al máximo que a pesar del retraso del avión el conductor estuvo esperándonos. fue un gran valor el coche que yo elegí fue una berlina y llegó una furgoneta, es más amplia pero el confort no es igual. se notaban en exceso los baches. por otro lado el conductor no se preocupo si estábamos bien con el aire acondicionado o el volumen de la música
10 / 05 / 2026
Madrid, Spain
El servicio fue excelente. Desde que llegamos al aeropuerto Las Américas el conductor nos estaba esperando y llegamos enseguida a nuestro destino. Además, se ponen en contacto contigo desde antes de llegar tu destino y están atentos en todo momento. Lo recomiendo mucho. Translate this opinion into English.
The service was excellent. The driver was waiting for us as soon as we arrived at Las Américas Airport, and we arrived at our destination very quickly. They also contacted us even before we reached our destination and were attentive at all times. I highly recommend them. Opinion translated. Show original.
08 / 31 / 2026
Spain
Todo estuvo muy bien. En el área de salida, no vi mi leterero con mi nombre, pero pregunté a los que estaban esperando por otras presonas y enseguida localizaron a una persona de la misma compañía, quien se puso en contacto con el conductor asignado y en 10 minutos ya estaba esperándome con el coche. El conductor Ronny, muy amable, educado, muy buen servicio. El coche limpio, muy cómodo. Muchas gracias! Translate this opinion into English.
Everything went very well. In the departure area, I didn't see my name tag, but I asked those waiting for other people, and they quickly located someone from the same company, who contacted the assigned driver. Within 10 minutes, he was waiting for me with the car. The driver, Ronny, was very kind and polite, and the service was excellent. The car was clean and very comfortable. Thank you so much! Opinion translated. Show original.
08 / 29 / 2026
Río Cuarto , Argentina
Manejo con prudencia y llego a tiempo a buscarnos en el hotel y llegamos a tiempo al aeropuerto Muy amable A diferencia de la ida con la misma empresa que tuvimos mala experiencia con el chofer muy imprudente! La pasamos mal las dos horas de viaje Translate this opinion into English.
He drove carefully and arrived on time to pick us up at the hotel, and we arrived at the airport on time too. Very kind. Unlike the outbound trip with the same company, where we had a bad experience with a very reckless driver! We had a terrible two-hour journey. Opinion translated. Show original.
5 out of 728 reviews
07 / 18 / 2026
Toluca , Mexico
Muy cómodo, el vehículo limpio y cómodo, el chofer amable. La persona que me espero en el aeropuerto no tenía un cartel con mi nombre pero si un cartel con el nombre de la empresa, recomiendo ampliamente estos traslados te facilitan la vida en vacaciones Translate this opinion into English.
Very comfortable, the vehicle was clean and comfortable, and the driver was friendly. The person who met me at the airport didn't have a sign with my name, but they did have a sign with the company name. I highly recommend these transfers; they make life much easier on vacation. Opinion translated. Show original.
06 / 26 / 2026
Barcelona, Spain
Super bien. Fui directo al mostrador del aeropuerto y en pocos minutos ya estaba subido en una furgoneta. Lo tenían todo muy bien organizado con una lista de conductores y pasajeros. El trayecto fue fantástico y el conductor era muy simpático. Repetiría sin duda. Translate this opinion into English.
Excellent. I went straight to the airport counter and within minutes I was in a van. They had everything very well organized with a list of drivers and passengers. The journey was fantastic and the driver was very friendly. I would definitely do it again. Opinion translated. Show original.
05 / 05 / 2026
La Plata, Argentina
Excelente!! Muy cómodo y tranquilo. Quiero destacar la atención del conductor, cuando entramos al complejo hotelero le pregunté dónde conseguiría adaptador para cargar el celular, no dudó en dar la vuelta y acompañarme a conseguir uno antes de dejarme!!! Más que amable! Súper recomendables!!!! Translate this opinion into English.
Excellent!! Very comfortable and quiet. I want to highlight the driver's attentiveness; when we entered the hotel complex, I asked him where I could get a phone charger, and he didn't hesitate to go around and help me find one before dropping me off! So kind! Highly recommended! Opinion translated. Show original.
10 / 25 / 2026
Papua New Guinea
Chauffeur à l'heure et agréable. Bonne conduite. Translate this opinion into English.
The driver was on time and pleasant. Good driving. Opinion translated. Show original.
10 / 20 / 2026
Pereira , Colombia
Muy amables Translate this opinion into English.
Very kind Opinion translated. Show original.