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Transfers in Medellín

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  • 8.22 / 10
    8.2222222222222 63 reviews
  • 1,142
    travellers have enjoyed tours here
+ -

Covid-19 Measures

Please check local restrictions before traveling. All of our services comply with recommendations to avoid the spread of Covid-19.

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Medellín with a minimum of 24 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -
    It takes between 20 and 45 minutes to get to Medellin Airport, depending on the location of your hotel. Please keep in mind that you must be at the airport around 2 hours before your flight departure time.
  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

José María Córdova Airport Medellín US$ 34
Olaya Herrera Airport Medellín US$ 14.60

Our customers' reviews

These are genuine reviews written by our customers.
8.20 / 10
8.2222222222222
63 reviews | 1,142 travellers

5 out of 63 reviews

10

02 / 09 / 2020

D
Diego

Crema , Italy

Our driver communicated with us to whatsapp during the waiting for passport control, and gave us a lot of information during the transfer. Excellent driver.

I travelled with friends
4

05 / 03 / 2022

A
Anonymous

Mexico

La verdad que el conductor fue puntual. Sin embargo, ni siquiera intentó ayudarnos a subir 1 maleta al coche. Los coches son muy muy viejos y sin aire. Con el calor que hace en Medellin y con un atasco en pleno centro de la ciudad, estar parados bajo el sol y que no funcione el aire acondicionado es muy incomodo.

Hemos confirmado que los vehículos están en perfecto estado y que el servicio se desarrolló tal y como estaba previsto. Los conductores suelen ayudar a meter las maletas en el coche. Sentimos si en esta ocasión no fue así y que la experiencia no estuviera a la altura de tus expectativas.

I travelled with my partner
4

04 / 29 / 2022

A
Anonymous

Mexico

La verdad que el conductor fue muy puntual y agradable. Sin embargo, los coches son muy muy viejos y sin aire acondicionado. Al ser de noche hacia fresco y no hubo gran problema. No recomiendo este servicio por la calidad de los coches. La calidad muy por debajo de un uber medio.

Nos consta que el coche en el que se te recogió está en perfectas condiciones y que el servicio se realizó tal y como estaba previsto. Sentimos que no fuera de tu agrado.

I travelled with my partner
10

04 / 20 / 2022

O
Omar Alonso

Montevideo ,

Servicio puntual, cómodo y confiable. Translate this opinion into English.

Punctual, comfortable and reliable service. Opinion translated. Show original.

I travelled by myself
10

11 / 13 / 2021

L
Leticia Pena Leo

The Dominican Republic

I travelled with friends