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Civitatis reviews
We show you the latest reviews from customers who have booked with Civitatis. All reviews are from customers who have booked and travelled with us. When a traveler completes an activity, we send them an email for them to rate the service. In this way, we can improve the quality we offer. Our own opinions, which are the most valuable to know what to expect from each service, we also receive reviews on external websites such as eKomi or Trustpilot. On these sites, anyone can give their opinion, whether they have traveled or not, and the comments are usually more generic, for example, about customer service.
The tour guide was very good, infact excellent!. But I wasn't happy how you set up these tours. We wound up paying her a tip of 50 Euros because we felt sorry for her. She told us how she has to pay you a fee and if she doesn't get enough of a tip to cover her payment she looses money. She had two people leave because they felt ill. She said she will have to cover their attendance referral she paid for. What you are doing is ripping people off. You are rogues.
We had an excellent tour guy. He knew that it was so hot in the summer, so that we stayed at Shady area. He was very knowledgeable and showed us the pictures now and before so we appreciated what we are seeing.
I had a wonderful time on my walking tour. Our guide, Christian, was very knowledgeable and provided many insights into the history of Barcelona. He guided us through many of the most significant sights of the Gothic Quarter. In doing so, he helped share the story of the city. I would strongly recommend this tour to anyone who visits!
Fadia was excellent!!! Very informative and funny. She kept the tour moving at a good pace. We covered a lot of ground and learned a lot. Highly recommend!!!
Sara was an excellent guide. It felt like a relaxed walk around a part of the city, full of laughter, but we were left with much interesting information about Porto.
Deborah was absolutely phenomenal!! Very informative, personable, and funny. Seriously enjoyed taking the tour with her. We learnt a lot about the history of the city and the Medici family.
09 / 11 / 2585
Danaeljebbeh
Beirut, Lebanon
Lisbon Free Walking Tour Lisbon
Lost Joao and couldn’t find him to give him the tip at the end, I think there was 30 minutes left when we lose him :(
06 / 21 / 2026
Anne-marie Asselin
United States
Free Walking Tour of Naples Old Town Naples
The guide was very efficient and nice!
06 / 21 / 2026
Raphael Grzebieta
Melbourne, Australia
Free Walking Tour of Naples Old Town Naples
The tour guide was very good, infact excellent!. But I wasn't happy how you set up these tours. We wound up paying her a tip of 50 Euros because we felt sorry for her. She told us how she has to pay you a fee and if she doesn't get enough of a tip to cover her payment she looses money. She had two people leave because they felt ill. She said she will have to cover their attendance referral she paid for. What you are doing is ripping people off. You are rogues.
06 / 21 / 2026
Yvonne Kao
Lake Mary, United States
Rome Free Walking Tour Rome
We had an excellent tour guy. He knew that it was so hot in the summer, so that we stayed at Shady area. He was very knowledgeable and showed us the pictures now and before so we appreciated what we are seeing.
06 / 21 / 2026
Noveed
San Diego, United States
Barcelona Free Walking Tour Barcelona
I had a wonderful time on my walking tour. Our guide, Christian, was very knowledgeable and provided many insights into the history of Barcelona. He guided us through many of the most significant sights of the Gothic Quarter. In doing so, he helped share the story of the city. I would strongly recommend this tour to anyone who visits!
06 / 21 / 2026
Anonymous
London, United Kingdom
Free Walking Tour of Liverpool Liverpool
Ivan Muñoz is a fantastic guide with a ton of knowledge of the city, truly enjoyed the walk and was worth every minute
06 / 21 / 2026
Lori
Los Angeles, United States
The Best Free Walking Tour in Milan Milan
Fadia was excellent!!! Very informative and funny. She kept the tour moving at a good pace. We covered a lot of ground and learned a lot. Highly recommend!!!
06 / 21 / 2026
Arabela Florea
Romania
Porto Free Walking Tour Porto
Sara was an excellent guide. It felt like a relaxed walk around a part of the city, full of laughter, but we were left with much interesting information about Porto.
06 / 21 / 2026
Samuel Roberts
United States
Free Walking Tour of Florence Florence
Deborah was absolutely phenomenal!! Very informative, personable, and funny. Seriously enjoyed taking the tour with her. We learnt a lot about the history of the city and the Medici family.
06 / 21 / 2026
Corine
Singapore
Barcelona Free Walking Tour Barcelona
Great walking tour! It is a nice 2 hrs walk