For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 1,218 review
11 / 27 / 2022
Seoul, South Korea
my flight had been delayed several times but Civitatis responded my all requests even its Sunday happenings. I appreciate and am going to recommend everybody.
08 / 27 / 2022
San Juan, Puerto Rico
Excellent service! No waiting!
08 / 15 / 2022
The United States
They were on time, great communication and they were flexible and courteous! Will definitely rebook with them again!
05 / 28 / 2022
United States Minor Outlying Islands
Driver was friendly.
02 / 11 / 2022
United States Minor Outlying Islands
Pick up transfer showed up 35 minutes late.
We are sorry that there was a delay in picking up your transfer. The local supplier is already aware of the situation so that this situation will not happen again. Compensation has been made for the inconvenience caused.
5 out of 296 reviews
11 / 14 / 2022
Jamaica
The service is excellent, the team at the airport were already there when we arrived. They greeted us with a warm welcome and good manner. We were comfortable, thanks for the excellent service.
05 / 13 / 2022
Spain
Espectacular el servicio no solo de la.empresa sino también del chófer Leonardo. Gracias!
01 / 21 / 2023
Italy
Non ho avuto assistenza e non ho incontrato l'autista
01 / 13 / 2023
Roma, Italy
Servizio eccellente e nessun tempo di attesa! Lo consiglio! Translate this opinion into English.
Excellent service and no waiting time! I advise! Opinion translated. Show original.
01 / 13 / 2023
Arzúa , Spain
Muy buen conductor, Johanen en muy amable y un buen profesional. Translate this opinion into English.
Very good driver, Johanen is very friendly and a good professional. Opinion translated. Show original.