For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. You can see our recommendations on the following question.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 5 reviews
22/Aug/2020
Valencia , Spain
No han venido a recogerme al aeropuerto
They have not come to pick me up at the airport
Hemos comprobado que por un error puntual nuestro proveedor no envió a un chófer a recogerte, sentimos las molestias. Hemos reembolsado el importe de la reserva. Translate this opinion into English.
We have verified that due to a specific error our provider did not send a driver to pick you up, we are sorry for the inconvenience. We have refunded the amount of the reservation. Opinion translated. Show original.
4/Mar/2020
Spain
29/Jan/2020
Resende, Brazil
19/Dec/2019
Spain
1/Nov/2019
Madrid, Spain