For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 92 reviews
12 / 03 / 2022
Spain
Muy bien Translate this opinion into English.
Very well Opinion translated. Show original.
11 / 23 / 2022
Portugal
Flight wasn't delayed, i take around 60 minuts to clear customs, and i get a message from the driver saying he was not doing the transfer. After 5 minutes send a message asking for more 20€ to perform the service, not honest job...
As indicated in the booking confirmation email, the driver will wait for you for one hour after your flight has landed, after which time you will have to pay a supplement if you want him to wait for you. This is indicated to be taken into account on the day of the transfer.
11 / 09 / 2022
Valleyfield , Canada
La jeune conductrice nous attendait à l’aéroport comme prévu. Ça nous a pris 2h pour sortir de l’aéroport avec l’attente aux douanes. La conductrice avait de la difficulté à trouver son chemin et ça a pris 1h30 au lieu de 1h pour arriver à l’hôtel. En route, elle nous a dit qu’il fallait payer 30$ d’extra pour l’attente. De plus elle nous a laissé à la mauvaise succursale de l’hôtel. Nous avons dû attendre 30 minutes seuls en attendant que l’hôte vienne nous chercher en bicyclette…
Nous avons confirmé que le chauffeur a suivi le point de destination indiqué dans la réservation.
02 / 05 / 2020
Concepción , Chile
Súper puntual buen servicio Translate this opinion into English.
Super punctual good service Opinion translated. Show original.
01 / 06 / 2020
Málaga , Spain
El chofer puntual, educado,buena presencia y de gran ayuda con el equipaje. Translate this opinion into English.
The punctual, polite driver, good appearance and a great help with luggage. Opinion translated. Show original.