East Java 3-Day Volcano Private Tour to Bali - Reviews

Rating of the activity

8.90 / 10

8.9333333333333 15 reviews | 284 travellers

6 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (0)

Couple (8)

Group of friends (5)

With small children (0)

With older children (2)

Reviews from real clients who booked our products.

See only reviews with text

Jul / 27 / 2025

José Enrique De Miguel Martínez

Spain

I travelled with my partner

Lo mostes muy bonitos y el guía hizo su trabajo. Todo lo demás tirando a malo. Los hoteles no tienen categoría y nos metieron en las peores habitaciones de las que disponían. La comida en sitios no muy buenos, sobre todo el segundo día. Pero lo peor fue el ferry para pasar a Bali. Nos dejaron a las 10 de la mañana en el puerto y el barco no zarpó hasta la una, sólos, sin saber qué pasaba. Por el precio que tiene la excursión es bastante decepcionante.

The most beautiful places, and the guide did his job. Everything else was pretty poor. The hotels weren't upscale, and they put us in the worst rooms available. The food wasn't great, especially on the second day. But the worst part was the ferry to Bali. They dropped us off at the port at 10 a.m., and the boat didn't sail until 1 p.m., leaving us alone, not knowing what was going on. For the price, the excursion is quite disappointing.

I travelled with my partner

Sentimos que la experiencia no se haya ajustado del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

We're sorry that the experience didn't quite meet expectations. At Civitatis, we only want our customers to have the best possible experiences. To that end, we take note of all comments with the intention of improving. Opinion translated. Show original.

Oct / 01 / 2024

Maria Helena Tur Torres

Mallorca, Spain

I travelled with my partner

Experiencia increíble. A pesar de que implica madrugar mucho (nos levantamos a las 2 de la mañana los dos días), las vistas y las excursiones en sí valen mucho la pena. Nuestro guía Riki fue un anfitrión genial ayudando a que todo fuera perfecto. Como puntos de mejora o cosas que no gustamos tanto: - masificación de jeeps y gente en la excursión al monte bromo - los caballos que incluye la actividad para el trayecto hasta la caldera de bromo dan mucha pena de lo maltratados que están

Incredible experience. Even though it involves getting up very early (we got up at 2 in the morning both days), the views and the excursions themselves are well worth it. Our guide Riki was a great host helping to make everything perfect. As points for improvement or things that we didn't like as much: - overcrowding of jeeps and people on the excursion to Mount Bromo - the horses that are included in the activity for the trip to the Bromo caldera are very sad because of how mistreated they are

I travelled with my partner

En Civitatis solo trabajamos con proveedores que tratan de forma ética a los animales, respetando siempre las normativas vigentes. Nos aseguraremos de que esto siga siendo así. Gracias por tus comentarios. Translate this opinion into English.

At Civitatis we only work with suppliers who treat animals ethically, always respecting current regulations. We will make sure that this continues to be the case. Thank you for your feedback. Opinion translated. Show original.

Jun / 27 / 2024

Iván

Madrid, Spain

I travelled with my partner

Una gran experiencia. Nuestro guía Rikki hablaba bastante bien español. Los volcanes espectaculares, de lo que más nos gustó de Indonesia. Personalmente, quitaría o haría opcional lo del caballo en el Bromo, nosotros tuvimos un par de sustos, ya que no son tan dóciles como en otro sitios. El camino que haces a caballo es perfectamente asequible andando. A pesar de eso, una experiencia muy recomendable! Translate this opinion into English.

A great experience. Our guide Rikki spoke Spanish quite well. The volcanoes were spectacular, one of our favourite things about Indonesia. Personally, I would remove or make the horse optional in Bromo, we had a couple of scares, as they are not as docile as in other places. The route you take on horseback is perfectly accessible on foot. Despite that, a highly recommended experience! Opinion translated. Show original.

I travelled with my partner

Jun / 03 / 2024

Federica Traina

Torino, Italy

I travelled with friends

Eravamo 6 amici, ci siamo trovati molto bene, siamo stati guidati da Riki, un ragazzo della nostra età che parlava italiano molto bene ed è stato sempre gentile e di compagnia. Consigliata se si vuole vedere il Monte Bromo e il Vulcano Ijen. Gli hotel sono bellissimi

I travelled with friends

May / 26 / 2023

Ernesto

Zaragoza, Spain

I travelled with friends

Se realizó todo lo previsto. Puntual y cómodamente. Actividades interesantes y representativas de lo que puede ofrecer la zona. El guía Romi y el conductor muy atentos. Romi con buen nivel de español , dando explicaciones y comentarios apropiados. Buena disposición. El grupo muy contento. Translate this opinion into English.

Everything planned was done. Punctual and comfortably. Interesting and representative activities of what the area can offer. The guide Romi and the driver are very attentive. Romi with a good level of Spanish, giving appropriate explanations and comments. Good disposition. The group very happy. Opinion translated. Show original.

I travelled with friends

Sep / 08 / 2022

Alejandro

Cali, Colombia

I travelled with my partner

Lo bueno: - Los lugares que visitamos son increíbles. Lo regular: - El guía es muy buena gente pero no tiene el conocimiento suficiente para explicarte las historias de los lugares. - El conductor conduce de manera temeraria. - Son muchas horas de coche Lo malo: - El hotel lava view es horrible, sucio, frío, huele a humedad. - Los lugares donde te llevan a comer son bastante malos, la comida deja mucho que desear. En conclusión, merece la pena por los lugares. Translate this opinion into English.

The good: - The places we visit are incredible. The regular: - The guide is very good people but he does not have enough knowledge to explain the stories of the places. - The driver drives recklessly. - It takes many hours by car The bad: - The lava view hotel is horrible, dirty, cold, smells musty. - The places where they take you to eat are pretty bad, the food leaves a lot to be desired. In conclusion, it is worth it for the places. Opinion translated. Show original.

I travelled with my partner

Apr / 22 / 2025

Fatima Mariana Soares

Valongo, Portugal

I travelled with my partner

Adoramos! O itinerário apesar de cansativo é inacreditável. O guia e motorista eram excelentes, assim como o guia local do Ijen que também era fabuloso. Translate this opinion into English.

We loved it! The script, although tiring, is unbelievable. The guide and driver were excellent, as was the local guide from Ijen who was also fabulous. Opinion translated. Show original.

I travelled with my partner

Sep / 05 / 2024

Carlos Ivan Rodriguez Garcia

Valencia, Spain

I travelled with my partner

Muy bieb organizado, aunque el guía no habla ni entiende bien el castellano Translate this opinion into English.

Very well organized, although the guide does not speak or understand Spanish well. Opinion translated. Show original.

I travelled with my partner

Aug / 12 / 2024

Allegra

Milan, Italy

I travelled with friends

We had a marvellous 3 days experience with our guide Steven: he have us the best advises to enjoy our trip, taking us to the best places at the best time. All the organization has been perfect, truly recommended.

I travelled with friends

Mar / 26 / 2024

Hernan Alejandro Saez Martinez

Zaragoza, Spain

I travelled with teenagers

Widdie fué el mejor guía que hemos tenido nunca. Habla español perfecto, es amable, tiene mucha conversación, es flexible con todo. Encantados con su buen trabajo!! Translate this opinion into English.

Widdie was the best guide we have ever had. He speaks perfect Spanish, he is friendly, he has a lot of conversation, he is flexible with everything. Delighted with your good work!! Opinion translated. Show original.

I travelled with teenagers

Nov / 16 / 2023

Rebeca

Valladolid, Spain

I travelled with my partner

El alojamiento en el hotel del primer día, Monte Bromo, es muy malo y muy sucio, hace que la valoración no sea excelente. El guía genial, las visitas espectaculares pero el alojamiento pésimo, muy muy mejorable.

The accommodation at the hotel on the first day, Mount Bromo, is very bad and very dirty, making the rating not excellent. The great guide, the spectacular visits but the lousy accommodation, very very much room for improvement.

I travelled with my partner

Nuestro equipo local se asegura de que las habitaciones estén limpias. Te pedimos disculpas si se produjo algún descuido al respecto y trasladamos tus impresiones para que puedan mejorar en cualquier aspecto que sea necesario. Translate this opinion into English.

Our local team makes sure the rooms are clean. We apologize if there was any oversight in this regard and we pass on your impressions so that they can improve in any aspect that is necessary. Opinion translated. Show original.

Oct / 13 / 2023

Valentina Crispo

Milano, Italy

I travelled with my partner

Aug / 22 / 2022

Anonymous

Spain

I travelled with friends

Jul / 07 / 2022

Jesus Jacobo

Barcelona, Spain

I travelled with friends

Vistas increíbles! Nos ha gustado muchísimo el viaje y lo hemos disfrutado un montón en parte gracias a nuestro guía Gun que ha estado por nosotros todo el tiempo! Translate this opinion into English.

Incredible views! We really liked the trip and we have enjoyed it a lot in part thanks to our guide Gun who has been there for us all the time! Opinion translated. Show original.