Great service, on time and with a good explanation about the city!!!
5
Miguel
Alejandro
7.59 / 10
7.5933333333333
5,308 reviews
119,163
FAQs
P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Barcelona with a minimum of 12 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
It normally takes 30 minutes to get from Barcelona’s city center to the airport. Therefore, we recommend booking the pick-up from your hotel at least 2,5 hours before the departure time.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
Airports:
Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
These are genuine reviews written by our customers.
7.60 / 10
7.5933333333333
5,308 reviews
| 119,163 travellers
5 out of 5,308 reviews
8
04 / 29 / 2026
A
Ana Belén Santa Cruz
Tenerife , Spain
Tuvimos que esperar por nuestro guía a que llegara al punto de encuentro y luego esperamos por el conductor unos 30 minutos más. Entendemos que también depende del tráfico que hay. Pero cabe destacar que contratamos un servicio con coche privado y nos llevaron en un minibus, sólo para 2 personas. Contratamos un coche por la rapidez y comodidad. De todas formas, el conductor eligió la ruta más rápida hasta nuestro destino.
We had to wait for our guide to arrive at the meeting point, and then we waited another 30 minutes for the driver. We understand that it also depends on traffic. It's worth noting that we booked a private car service, but they took us in a minibus, just for two people. We booked a car for speed and comfort. In any case, the driver chose the fastest route to our destination.
I travelled with my partner
El proveedor del traslado calcula un tiempo prudencial para que los pasajeros desembarquen, pasen los controles pertinentes, recojan sus maletas, y accedan a zona pública. Sentimos si tuviste que estar un tiempo esperando. Procuraremos que esto no vuelva a suceder.
10
04 / 11 / 2026
C
Carina Mota
Porto, Portugal
Tudo correu bem. Motorista muito simpático e muito prestável. Tratou de toda a logística necessária para poder aguardar por nós, que nos atrasamos para o ponto de encontro.
Quando tudo parecia estar a correr mal, a atitude do motorista acabou por fazer a diferença.
Ainda possibilitou que carregasse um pouco o telemóvel até ao aeroporto que era outro desafio que tinha em mãos para resolver.
Translate this opinion into English.
Everything went well. The driver was very friendly and helpful. He took care of all the necessary logistics to be able to wait for us, as we were late for the meeting point. When everything seemed to be going wrong, the driver's attitude made all the difference. He even allowed me to charge my cell phone a little until I got to the airport, which was another challenge I had to overcome.
Opinion translated. Show original.
I travelled with small children
10
06 / 17 / 2026
A
Anonymous
Baltimore, United States
On-time, friendly service
I travelled with my partner
10
06 / 16 / 2026
J
Jose Antonio
Castellon, Spain
Todo perfecto. El chofer me llamó para concretar el sitio de recogida una vez recogido el equipaje y sin problema.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 5,308 reviews
04 / 29 / 2026
Tenerife , Spain
Tuvimos que esperar por nuestro guía a que llegara al punto de encuentro y luego esperamos por el conductor unos 30 minutos más. Entendemos que también depende del tráfico que hay. Pero cabe destacar que contratamos un servicio con coche privado y nos llevaron en un minibus, sólo para 2 personas. Contratamos un coche por la rapidez y comodidad. De todas formas, el conductor eligió la ruta más rápida hasta nuestro destino.
We had to wait for our guide to arrive at the meeting point, and then we waited another 30 minutes for the driver. We understand that it also depends on traffic. It's worth noting that we booked a private car service, but they took us in a minibus, just for two people. We booked a car for speed and comfort. In any case, the driver chose the fastest route to our destination.
El proveedor del traslado calcula un tiempo prudencial para que los pasajeros desembarquen, pasen los controles pertinentes, recojan sus maletas, y accedan a zona pública. Sentimos si tuviste que estar un tiempo esperando. Procuraremos que esto no vuelva a suceder.
04 / 11 / 2026
Porto, Portugal
Tudo correu bem. Motorista muito simpático e muito prestável. Tratou de toda a logística necessária para poder aguardar por nós, que nos atrasamos para o ponto de encontro. Quando tudo parecia estar a correr mal, a atitude do motorista acabou por fazer a diferença. Ainda possibilitou que carregasse um pouco o telemóvel até ao aeroporto que era outro desafio que tinha em mãos para resolver. Translate this opinion into English.
Everything went well. The driver was very friendly and helpful. He took care of all the necessary logistics to be able to wait for us, as we were late for the meeting point. When everything seemed to be going wrong, the driver's attitude made all the difference. He even allowed me to charge my cell phone a little until I got to the airport, which was another challenge I had to overcome. Opinion translated. Show original.
06 / 17 / 2026
Baltimore, United States
On-time, friendly service
06 / 16 / 2026
Castellon, Spain
Todo perfecto. El chofer me llamó para concretar el sitio de recogida una vez recogido el equipaje y sin problema.
06 / 14 / 2026
Spain
Muy bien sin incidencias ninguna y trato muy profesional! Gracias Translate this opinion into English.
Excellent, no issues whatsoever, and very professional service! Thank you! Opinion translated. Show original.