Heidelberg Free Walking Tour - Reviews

Rating of the activity

8.50 / 10

8.5311580294268 521 reviews | 7,452 travellers

36 traveler-submitted photos

Customer scoring

270

147

Type of traveler

Traveling alone (84)

Couple (112)

Group of friends (88)

With small children (31)

With older children (66)

Reviews from real clients who booked our products.

See only reviews with text

Mar / 21 / 2026

Jesus

Bilbao, Spain

I travelled with teenagers

Muy a gusto, explicaciones amenas y agradables. Una chica chilena que no me acuerdo de su nombre pero majisima y agradable. Un lujo de guía Translate this opinion into English.

I felt very comfortable; the explanations were engaging and pleasant. A Chilean girl whose name I can't remember, but she was lovely and friendly. A truly excellent guide. Opinion translated. Show original.

I travelled with teenagers

Mar / 07 / 2026

Dusan Pesic

Serbia

I travelled by myself

Tour was very well organized. Guide was, really, well prepared, kind and charming. I recommend to everybody.

I travelled by myself

Feb / 07 / 2026

Anonymous

Feb / 07 / 2026

Puri

Spain

La guia puso todo su empeño por hacer ameno el free tour Translate this opinion into English.

The guide did her best to make the free tour enjoyable. Opinion translated. Show original.

Feb / 07 / 2026

Anonymous

I travelled by myself

Feb / 01 / 2026

Antonio Romero Vera

Málaga, Spain

I travelled with my partner

La actividad fatal, porque no se realizó, nadie me avisó y después de llegar quince minutos antes al lugar acordado, me entero por la guía de los grupos en inglés que la visita en español no se iba a realizar me parece una falta de respeto hacia los clientes

The activity was a disaster because it didn't happen. Nobody notified me, and after arriving fifteen minutes early at the agreed location, I found out from the English-speaking tour guide that the Spanish-language tour wasn't going to take place. I think this is disrespectful to the customers.

I travelled with my partner

Sentimos las molestias ocasionadas, y que el tour se tuviera que cancelar. Hemos tomado nota de lo sucedido para evitar que se repita en futuras ocasiones. Translate this opinion into English.

We apologize for any inconvenience caused and the tour cancellation. We have taken note of what happened to prevent it from happening again in the future. Opinion translated. Show original.

Nov / 08 / 2025

Anonymous

Spain

Dec / 14 / 2025

Daniel

Villingen, Germany

I travelled with friends

Recomendado al 100%. El tour brinda la oportunidad de conocer la ciudad desde diferentes puntos de vista y la importancia histórica que ha representado Heidelberg para Alemania a nivel cultural, político, científico y demás! Me llevo un experiencia muy valiosa Translate this opinion into English.

100% recommended. The tour offers the opportunity to see the city from different perspectives and learn about Heidelberg's historical importance to Germany on a cultural, political, scientific, and other levels! I came away with a very valuable experience. Opinion translated. Show original.

I travelled with friends

Jul / 12 / 2025

Ignacio

Madrid, Spain

I travelled with teenagers

Andrea sabe mucho de la ciudad, pero no siempre se le escuchaba bien. Al final, el tour se hizo un poco pesado. Además, da la sensación de que las familias con varios hijos mayores no independizados acabarán por renunciar a estos tours, porque lo que pagan por persona no parece rentable.

Andrea knows a lot about the city, but she wasn't always easy to understand. In the end, the tour felt a bit tiresome. Plus, it seems that families with several older, non-independent children will eventually forgo these tours because the price per person doesn't seem worth it.

I travelled with teenagers

Lamentamos que la actitud del guía no haya estado a la altura de lo esperado. Nuestro objetivo es que todos los participantes se sientan bien recibidos y disfruten de una experiencia cercana y profesional. Agradecemos tu comentario, que tendremos en cuenta para seguir mejorando el trato ofrecido. Translate this opinion into English.

We regret that the guide's attitude was not up to expectations. Our goal is for all participants to feel welcomed and enjoy a warm and professional experience. We appreciate your comment, which we will take into account to continue improving our service. Regarding the price, we will take into consideration your observation about the cost-effectiveness for large families. Thank you for your feedback! Opinion translated. Show original.

Apr / 18 / 2025

Alicia Suarez

Bilbao, Spain

I travelled with my partner

Daniela es muy entretenida además de ofrecer datos históricos y anécdotas que hacían muy amenas las dos horas de recorrido que se pasaron volando. Hasta ahora la mejor guía de Civitatis que nos ha tocado! Una pena ver como unos pocos se escabullían al final del recorrido para no dar nada de gratificación. Translate this opinion into English.

Daniela is very entertaining, offering historical facts and anecdotes that made the two-hour tour fly by very enjoyable. So far, the best Civitatis guide we've ever had! It's a shame to see how a few people snuck away at the end of the tour, avoiding any rewards. Opinion translated. Show original.

I travelled with my partner

Apr / 13 / 2025

Himar Daniel

Santa Cruz De La Palma, Spain

I travelled with my partner

Muy bien, Paulina nos hizo pasar un muy buen rato, las 2 horas se nos pasaron muy rápido. Saben mucho y es muy agradable. Está muy bien organizado y la única crítica que puedo hacer es que centra mucho en el centro, el perímetro podría ser algo mayor. En resumen, genial. Translate this opinion into English.

Very good. Paulina gave us a great time; the two hours flew by. They're very knowledgeable and very pleasant. It's very well organized, and the only criticism I have is that it's very focused on the center; the perimeter could be a bit larger. In short, great. Opinion translated. Show original.

I travelled with my partner

Nov / 29 / 2024

Anonymous

Murcia, Spain

I travelled with small children

Demasiado intenso en historia. Entiendo que en el grupo había gente que preguntaba mucho pero para nosotros que íbamos con niños demasiado cargada. Necesitabas tenemos mucho conocimiento sobre guerras y reyes .... y nosotros sobre eso sabemos lo justo. Pero el guía muy simpático y amable. Se nota que le encanta la historia y así lo reflejo... Translate this opinion into English.

Too much history. I understand that there were people in the group who asked a lot of questions, but for us who were going with children, it was too much. We needed to have a lot of knowledge about wars and kings... and we only know the bare minimum about that. But the guide was very nice and friendly. You could tell he loves history and that was reflected... Opinion translated. Show original.

I travelled with small children

Oct / 27 / 2024

Claudia Fuentes

Hamburg, Germany

I travelled with my partner

Fue puntual, muy amena y amigable, con muchos detalles interesantes de la historia de la ciudad, con mucho cuidado personal de dónde hacer las paradas para que no nos moleste el sol o no molestemos el paso de las bicicletas o los turistas respetando a todos los del grupo y los transeúntes. Muy amable en las explicaciones y muy interesante los detalles de los edificios en la historia. Estamos superencantados. Translate this opinion into English.

She was punctual, very pleasant and friendly, with many interesting details about the history of the city, with a lot of personal care about where to make the stops so that we are not bothered by the sun or the passage of bicycles or tourists, respecting everyone in the group and passers-by. Very kind in the explanations and very interesting in the details of the buildings in history. We are super delighted. Opinion translated. Show original.

I travelled with my partner

Jul / 20 / 2024

Lea Kerbellec

Rennes, France

I travelled with my partner

Superbe visite avec Dina (j'espère bien écrire son prénom), nous avons passé un moment très agréable et enrichissant. Nous avons particulièrement apprécié les différents informations: historiques, culturelles, gastronomiques, etc... Je recommande ce free tour à 100%! Translate this opinion into English.

Superb visit with Dina (I hope to write her first name correctly), we had a very pleasant and enriching time. We particularly appreciated the different information: historical, cultural, gastronomic, etc... I recommend this free tour 100%! Opinion translated. Show original.

I travelled with my partner

Sep / 02 / 2023

Anonymous

Spain

Resulta un poco extraño que el guía en una ciudad alemana no sea de la propia ciudad, y quedó patente en el (des)conocimiento de parte de la historia de la misma. Además sobraban las apreciaciones subjetivas de tipo personal, demasiado frecuentes.

It is a bit strange that the guide in a German city is not from the city itself, and it was evident in the (lack of) knowledge of part of the city's history. Furthermore, subjective assessments of a personal nature, which were all too frequent, were superfluous.

Los guías, aunque no sean de la propia ciudad, se esfuerzan por acompañar los recorridos con explicaciones completas pero también accesibles a la mayoría de participantes. Sentimos si las recibidas te resultaron escuetas. Ya hemos tomado nota de tus impresiones con intención de mejorar. Translate this opinion into English.

The guides, even if they are not from the city itself, strive to accompany the tours with complete explanations but also accessible to the majority of participants. We are sorry if the information you received was brief. We have already taken note of your impressions with the intention of improving. Opinion translated. Show original.

Jun / 17 / 2023

Graciela

San Martin, Argentina

I travelled by myself

El guía (médico nicaragüense) se sabía conocedor de la ciudad. El único inconveniente es que casi al final avisé que iba a parar 2 minutos a comprar un agua y los perdí. Por lo tanto no pude retribuir su trabajo, y realmente me siento mal por ello. Espero poder hacerlo en otra oportunidad. Translate this opinion into English.

The guide (Nicaraguan doctor) knew he knew the city. The only drawback is that almost at the end I warned that I was going to stop for 2 minutes to buy a water and I lost them. Therefore I couldn't reward your work, and I really feel bad about it. I hope I can do it another time. Opinion translated. Show original.

I travelled by myself

May / 14 / 2023

Nuria

Spain

I travelled with friends

La visita fue muy amena e interesante. Nos ayudó a decidir sobre los sitios que nos quedaban por ver en la ciudad. El guía fue muy amable y paciente con el grupo, nos contó estupendamente la historia de Heidelberg y nos hizo pasar un rato muy agradable. Translate this opinion into English.

The visit was very pleasant and interesting. He helped us decide on the places we had left to see in the city. The guide was very kind and patient with the group, he told us wonderfully about the history of Heidelberg and made us have a very pleasant time. Opinion translated. Show original.

I travelled with friends

May / 06 / 2023

Chantel

Wiesbaden, Germany

I travelled with small children

It was my first walking tour and so much better than anticipated. Originally from the US and instead of aimlessly walking around cities, it was nice to hear an actual tour guide give us a history lesson and show us neat places to visit or stop by before we head out. Theo was very knowledgeable and even engaged with our kids. Definitely recommend!

I travelled with small children

Nov / 05 / 2022

Rajeev

Kyiv, Ukraine

I travelled with my partner

The Walking Tour was very pleasant and informative. We found it extremely interesting. Dina, the tour guide, was both very well-informed about the history of Heidelberg and also made the tour interesting with some fun facts, jokes & anecdotes. The tour was for 2 hours but time passed very fast since it was made interesting by Dina. She also provided a lot of recommendations for interesting places to eat & visit while at Heidelberg. All in all, an excellent tour - highly recommended

I travelled with my partner

Aug / 06 / 2022

Eivor Bylund

Brisbane, Australia

I travelled with my partner

The guide had a lot of knowledge, she spoke excellent English. The tour was varied and covered everything from history to food. It was a big group and it was a little bit hard to hear at times. Not the guides fault. I can highly recommend attending it.

I travelled with my partner

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