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Transfers in New York

Our customers' reviews

These are genuine reviews written by our customers. All customers that use our transfer service will receive an email so that they can review the service provided.

Customer scoring

Type of traveler

Person traveling alone (293)

Couple (1093)

Group of friends (948)

Family with small children (647)

Family with adolescent children (1253)

Vehicle type

private (12520)

shared (492)

See only reviews with text

07 / 03 / 2022

Alan Wright

London, United Kingdom

Driver Dravid excellent

I travelled with my partner

06 / 18 / 2022

Nicola

Edinburgh , United Kingdom

The driver was 15 minutes late. No attempt made to contact me, I had to call. Clearly the driver had another ride they were dropping off at our hotel. Not impressed

As indicated in the booking confirmation email, if the driver cannot be reached, the passenger must contact the driver to be informed of the situation. Sometimes these delays occur due to traffic or delays in other services. We are sorry that the experience did not live up to your expectations.

I travelled with teenagers

05 / 14 / 2022

Alvaro

Ireland

Simply marvelous. The driver was amazing and very professional

I travelled with my partner

04 / 18 / 2022

Antonio

Spain

Mauricio, the driver, picked us up right on time and was very helpful in placing our many suitcases in his car. He was very nice and drove us to JFK using the best alternatives in a heavy traffic environment. Once we reached the airport, he again helped us with putting our luggage in carts and did not just unload them and leave them in the street. We were very satisfied with his service

I travelled with teenagers

04 / 15 / 2022

Nickell Beach

United States Minor Outlying Islands

Driver didn't show up and I couldn't get a hold of anyone

We confirm our driver was at the meeting point on time. We also confirm our local team tried to contact you several times. We are very sorry for the misunderstanding and all the trouble.

I travelled with my partner

03 / 25 / 2022

Fernandez Albert

Spain

HEllo The driver that drove us to JFK was a nice man. But I have to complaint that he did not speak English. Only chinese. That made very difficult the communication. Albert

Drivers are not required to speak languages. However, in order to work with our local they must have, at least, some knowledge of English. We are sorry if the communication with him was not fluent.

I travelled with friends

03 / 09 / 2022

Irene

United Kingdom

Car was supposed to pick us up in airport arrival lounge as per email. But had to call several times as driver was late and didn’t come into the terminal. Had to them go looking and had no clue where he was! Car was dripping water in the far back seat on us! Overall not the experience we expected for the money we paid. The driver was good and pleasant and helpful with the sights as we arrived in city.

The confirmation email also states that if the driver cannot be reached to call the phone number provided so that the service is not lost. The supplier has its vehicles in the best state of maintenance. In any case, we convey your comments to him so that he can take appropriate action.

I travelled with friends

08 / 20 / 2021

Anonymous

Mexico, Mexico

Great !! The driver was so puntual

I travelled with teenagers

07 / 21 / 2021

Waleska Rivera

San German , Puerto Rico

Excelente Buen servicio Translate this opinion into English.

Excellent Good service Opinion translated. Show original.

I travelled with teenagers

03 / 05 / 2020

Alan

Exeter, United Kingdom

Our driver was very professional as well as friendly and told us about the areas we were driving through. The vehicle was comfortable and spacious. Excellent value.

I travelled with teenagers

02 / 26 / 2020

Juan

Madrid, Spain

Puntual, buen conductor y buen vehículo.

I travelled with my partner

02 / 08 / 2020

Brian

San Antonio, United States Minor Outlying Islands

My return trip was just as awesome as my initial trip, Edita ROCKS1

I travelled with my partner

02 / 01 / 2020

Brian Patrick

San Antonio, The United States

Edita was waiting for us just as advertised. She provided exceptional service for my wife and I. She introduced herself, assisted my wife with our baggage, helped both my wife and I into the vehicle, adjusted the temp to a comfortable level for us. Probably the most impressive part of our journey was her knowledge of the history of NY and provided us interesting facts and information pertaining to our stay. She is a fascinating young lady and hope to have her as our driver in the future.

I travelled with my partner

12 / 21 / 2019

Pedro

Lisbon, Portugal

Civitatis wasn’t ready on airport to receive us, but solve everything in a short period and guaranteed an excellent drive to our destination

I travelled with small children

11 / 03 / 2019

Rita La Puerta

Madrid, Spain

The service was excellent & they even suggested to depart earlier due to NYC Marathon activities. Really appreciated the suggestion.

I travelled with my partner

08 / 15 / 2019

Pilar

Mallorca, Spain

La chofer, Nita Lugo fue excelente; muy amable y atenta con nosotros en todo momento. Muy agradecida

I travelled with small children

08 / 01 / 2019

Anonymous

Juncos, United States Minor Outlying Islands

Driver was very nice and on time.

I travelled with small children

05 / 31 / 2019

Abner

San José, Costa Rica

Service was professional and in time

I travelled with small children

05 / 22 / 2019

Abner

San José, Costa Rica

Driver was waiting as expected and provide us a great service.

I travelled with small children

10 / 20 / 2018

Andrea Cabello

Mexico, Mexico

El chofer que nos recogió en el hotel para el traslado al aeropuerto fue muy puntual y amable; sin embargo, su vehículo estaba muy sucio El chofer que nos traslafó del aeropuerto al hotel fue muy amable, siempre estuvo pendiente de nuestro paso por migración y recogida del equipaje. El vehículo estaba en excelentes condiciones

I travelled by myself

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