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Transfers in New York

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FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in New York with a minimum of 8 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    We recommend booking the transfer service from the hotel to the airport 4 hours before your flight departure time for international departures and 3 hours for domestic flights.

    In New York City, children car seats are not mandatory in airport shuttle vehicles.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

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    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

  • P - Do you have transfers in other destinations?

    R -

    Yes, here you can see all the destinations where we offer airport transfers.

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Total price per vehicle

JFK Airport Hotel in Manhattan US$ 112
LaGuardia Airport Hotel in Manhattan US$ 100
Newark Airport Hotel in Manhattan US$ 138

Our customers' reviews

These are genuine reviews written by our customers.
Private Shared

5 out of 22,588 reviews

10

05 / 08 / 2024

C
Caro Martin

Buenos Aires, Argentina

Santiago estaba esperándonos en tiempo y forma incluso teniendo en cuenta que hicimos migraciones rápidamente y salimos antes de lo esperado. La comunicación resultó óptima por medio de whatsapp. El vehículo se encontraba muy limpio y adecuado para la cantidad de equipaje y pasajeros solicitados. Altamente recomendable. Translate this opinion into English.

Santiago was waiting for us in a timely manner even taking into account that we migrated quickly and left earlier than expected. Communication was optimal through WhatsApp. The vehicle was very clean and adequate for the amount of luggage and passengers requested. Highly recommended. Opinion translated. Show original.

I travelled with teenagers
10

06 / 12 / 2024

N
Nathalie Kandelman

France

Transfert vers aéroport en limousine parfait. Juste un problème sur l’heure de prise en charge à l’hôtel : malgré une confirmation de l’heure de prise en charge, le chauffeur est arrivé avec 50min de retard car la modification de l’heure n’a pas été prise en compte (13h au lieu de 14h). Néanmoins le trajet n’a pris qu’environ une heure et nous sommes arrivées à l’heure pour l’enregistrement. Translate this opinion into English.

Perfect limousine transfer to the airport. Just one problem with the pick-up time at the hotel: despite confirmation of the pick-up time, the driver arrived 50 minutes late because the time change was not taken into account counts (1 p.m. instead of 2 p.m.). However, the journey only took about an hour and we arrived on time for check-in. Opinion translated. Show original.

I travelled with friends
10

06 / 07 / 2024

M
Michelle

Toulouse, France

Le transfert s'est parfaitement déroulé. Notre chauffeur Felice à communiqué avec nous avant le départ pour avancer ce dernier d'une demi-heure à cause de la circulation. Très avenant et aimable, il nous a déposé au départ Air France de JFK. Nous sommes totalement satisfaits. Translate this opinion into English.

The transfer went perfectly. Our driver Felice communicated with us before departure to bring it forward by half an hour due to traffic. Very accommodating and friendly, he dropped us off on Air France departure from JFK. We are totally satisfied. Opinion translated. Show original.

I travelled with my partner
10

06 / 05 / 2024

A
Anonymous

San Sebastian, Spain

Perfecto el conductor se puso en contacto y estuvo pendiente de la llegada del vuelo mandándonos foto del sitio donde quedar a la salida del aeropuerto con la matrícula del coche con el que nos iba a recoger.Merece la pena después de un viaje tan largo

I travelled with teenagers
10

06 / 03 / 2024

M
Maria Amelia

Roquetas De Mar , Spain

Chinita la chofer,fue genial,tuve retraso porque me pararon en inmigración y después por los nervios me deje allí la maleta. el retraso fue casi de una hora. Se me informo y pagué un suplemento y aún así,estoy muy agradecida porquee espero y nos llevó al hotel con mucho agrado..

I travelled with my partner

5 out of 492 reviews

6

10 / 15 / 2019

A
Anonymous

Madrid, Spain

Al llegar a la terminal, no indica en ningún stand SUPERSHUTTLE, es un stand genérico de traslados de Manhattan, no está claro que sea ahí, poner un cartel no cuesta nada y nos evitaría perder el tiempo. Luego he esperado 25 minutos a que vinieran a por mi. Mejorable, sobre todo el tema de las indicaciones al llegar. Gracias.

I travelled by myself
10

10 / 14 / 2019

J
Jose Luis Morales Mora

Barcelona , Spain

Nada más salir de inmigración. Hay un mostrador gigante azul donde pregunte y después de unos 20 minutos me vinieron a buscar. Hablan español, así que ningún problema. Y de hecho este mensaje lo estoy escribiendo desde la furgoneta. Así que todo ok

I travelled by myself
6

10 / 03 / 2019

I
Ivet

Girona, Spain

El traslado en sí muy rápido y el conductor muy correcto y eficiente! No obstante, tardamos mucho tiempo en averiguar cómo poder llamar al Shuttle. El Google Maps nos hizo cambiar de terminal para ir a "Super Shuttle" y no encontramos ningún mostrador suyo tampoco en aquella terminal al respecto. Hasta que un hombre muy agradable nos dijo que llamáramos en unos teléfonos que había por allí en la terminal y marcamos el número que nos dijo (coincidia con el que nos informo Civitatis).

I travelled with my partner
6

09 / 28 / 2019

E
Esther

Gijon, Spain

Al aterrizar, tienes que ir a un monstrador y ponerte en contacto telefónico con la empresa que tras una espera larga te recogen, posteriormente recogen a 6 personas más en otras terminales. Llegando al destino 1,5 horas tras aterrizar. Una buena idea pero mal ejecutada.

I travelled by myself
8

09 / 10 / 2019

A
Aran Jesus

Las Palmas Gc, Spain

Me pidieron el voucher en papel y se los mostré en soporte informático, lo cual parece que no los convenció. Para la vuelta al aeropuerto me han dicho que lo lleve impreso. Creo que en el siglo que vivimos y con la tecnología que tenemos el papel muchas veces queda obsoleto.

I travelled with my partner

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