Mayan Jungle Quad Bike Tour & Zipline Circuit - Reviews

Rating of the activity

8.30 / 10

8.2814814814815 135 reviews | 1,609 travellers

5 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (4)

Couple (69)

Group of friends (15)

With small children (2)

With older children (16)

Reviews from real clients who booked our products.

See only reviews with text

Aug / 26 / 2025

Patricia

Spain

I travelled with my partner

Tirolinas de 10. Visita y nado en la cueva lo mejor, súper bonito, buenas explicaciones y bastante tiempo para disfrutar. Los chalecos y gafas entraban en el precio del tour no había que alquilar nada. Las taquillas también entraban en el precio del tour. Lo único que nos pareció mal fue que en el tour de los quads nos metieron en un grupo con gente que no tenía experiencia por lo que íbamos muy despacio y cada dos por tres teníamos que parar para esperar a los demás del grupo. Translate this opinion into English.

Zip lines were a 10. The visit and swimming in the cave were the best, super beautiful, with good explanations and plenty of time to enjoy. The life jackets and goggles were included in the tour price; you didn't have to rent anything. Lockers were also included in the tour price. The only thing we didn't like was that on the quad tour, they put us in a group with inexperienced people, so we went very slowly and had to stop every now and then to wait for the rest of the group. Opinion translated. Show original.

I travelled with my partner

Aug / 20 / 2025

Anonymous

Spain

I travelled with my partner

Precio demasiado elevado para lo que es, te dicen 45 minutos de quad y no llega a 20 además de pagar 25€ más por un seguro para poder correr un poco más… las tirolinas son más para ver la selva que para tener adrenalina y en el cenote vas a estar 15 minutos… encima le dimos 10€ de propina al guía y se enfadó quería 30 o 40 me parece tener poca vergüenza… el precio es carísimo y a las 14:00 ya estás en el resort…. No es recomendable a no ser que bajen el precio como mínimo a la mitad. Tú mismo

Too high a price for what it is, they tell you 45 minutes of quad biking and it's not even 20, plus you have to pay 25€ more for insurance to be able to go a little further... the zip lines are more for seeing the jungle than for adrenaline and in the cenote you'll be there for 15 minutes... on top of that we gave the guide a 10€ tip and he got angry and wanted 30 or 40, I think he's shameless... the price is very expensive and at 2:00 pm you're already at the resort... It's not recommended unless they lower the price by at least half. It's up to you.

I travelled with my partner

Sentimos que la experiencia no se haya ajustado del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

We're sorry that the experience didn't quite meet expectations. At Civitatis, we only want our customers to have the best possible experiences. To that end, we take note of all comments with the intention of improving. Opinion translated. Show original.

Jul / 18 / 2025

Javier

Spain

I travelled with my partner

Hemos quedado algo defraudados con la duración del quad ya que es la principal razón por la que nos decidimos a coger esta excursión, estuvimos unos 30 minutos seguidos, mientras que en la descripción pone dos paseos de 30 y 45 minutos. El buffet algo escaso,poco para elegir (solo podíamos comer a las 12am). El esnórquel es una vuelta por una caverna con unas gafas y un chaleco salva vidas. Algo engañosa la descripción, quedamos algo insatisfechos con lo vivido por lo pagado.

We were somewhat disappointed with the length of the quad biking, as this was the main reason we decided to take this excursion. We were there for about 30 minutes at a time, while the description says two tours of 30 and 45 minutes. The buffet was a bit limited, with little choice (we could only eat at 12:00). Snorkeling involves a trip through a cavern with goggles and a life jacket. The description is somewhat misleading; we were somewhat dissatisfied with the experience for what we paid.

I travelled with my partner

Sentimos que nuestro proveedor local no haya podido cumplir con el servicio reservado con la calidad habitual. Te pedimos disculpas por lo ocurrido, y te informamos que ya hemos tramitado una compensación acorde. Translate this opinion into English.

We regret that our local provider was unable to provide the reserved service with the usual quality. We apologize for what happened and inform you that we have already processed appropriate compensation. Opinion translated. Show original.

Aug / 11 / 2025

Joel Olmos

Barcelona, Spain

I travelled with my partner

Aug / 04 / 2025

Anonymous

Jul / 08 / 2025

Dolores

Valencia, Spain

I travelled with teenagers

Jun / 19 / 2025

Joan

Vilanova D’ Escornalbou, Spain

I travelled with my partner

Dec / 24 / 2024

Noel

Guatemala, Guatemala

I travelled with teenagers

The activity was just alright, the cenotes is the best part! Zip lines and AVTs were just average. I think is not nice to try to sell insurance to the visitors in case of crashing or damaging the AVTs. It feels like they are instillinng fear to youbefore the activity just the sell the insurance. Instead Maya Adventure should increase the price by $10-15 and tell the visitors it includes insurance. Does not look profesional the way you guys do it now

I travelled with teenagers

We regret if any aspect of the service was not to your liking. We will take note to continue improving our service.

Dec / 09 / 2024

Melani

Málaga, Spain

I travelled with my partner

Las tirolinas fue impresionante nos lo pasamos genial pero, lo que nos dejó sin palabras fue el cenote creo que es uno de los sitios más bonitos que he visto en mi vida. La ruta en quad estuvo bien al ir en grupo estás un poco más limitado pero ir en medio de la selva es lo más. Translate this opinion into English.

The ziplines were amazing, we had a great time, but what left us speechless was the cenote. I think it's one of the most beautiful places I've ever seen in my life. The quad route was good. Going in a group is a bit more limited, but going in the middle of the jungle is the best. Opinion translated. Show original.

I travelled with my partner

Nov / 02 / 2023

Pablo

Madrid, Spain

I travelled with my partner

Nos gustaron mucho las actividades de quad, tirolinas y cenote, muy variadas. Nuestro grupo era pequeño, seis personas, y nuestro guía Edwin nos trató genial, con mucha paciencia y buenísimas explicaciones dentro del cenote. Hasta la comida del buffet no estuvo mada mal. Translate this opinion into English.

We really liked the quad, zip lines and cenote activities, very varied. Our group was small, six people, and our guide Edwin treated us great, with a lot of patience and great explanations inside the cenote. Even the buffet food wasn't bad. Opinion translated. Show original.

I travelled with my partner

Sep / 19 / 2023

Marta

Madrid, Spain

I travelled with my partner

Nos ha parecido una excursión divertida y muy completa La ruta en quad dura 45 min por caminos selváticos, los guías están siempre atentos y te permiten ir bastante rápido Hay 8 tirolinas en las que puedes disfrutar de unas vistas increíbles de la selva, eso sí, PREPARAOS PARA SUBIR ESCALONES, es una actividad bastante cansada pero merece muchísimo la pena. El cenote es una maravilla, te dan chaleco y gafas para bucear y A DISFRUTAAAR!! El buffet bastante completo Sin duda 100% recomendable Translate this opinion into English.

We found it to be a fun and very complete excursion. The quad route lasts 45 minutes through jungle paths, the guides are always attentive and allow you to go quite quickly. There are 8 zip lines where you can enjoy incredible views of the jungle, yes, BE PREPARED TO CLIMB STAIRS, it is a quite tiring activity but it is very worth it. The cenote is wonderful, they give you a vest and goggles to dive and ENJOY!! The buffet is quite complete. Without a doubt, 100% recommended Opinion translated. Show original.

I travelled with my partner

Sep / 04 / 2023

Manuel Martinez

Barcelona, Spain

I travelled with my partner

Una experiencia inolvidable La recomendamos 100%. Al principio nos daba un poquito de respeto el tema de tanta altura, pero como bien nos ha dicho nuestro estupendo guía, Mario Lemus, una vez probáramos la primera, disfrutaríamos las siguientes. Nuestro guía, Lemus ha sido increíblemente amable, nos ha dado todas las explicaciones, y ha respondido a todo lo que le preguntábamos. Ha hecho que la actividad sea muy amena y divertida. Tanto en Español como en Inglés ️ Translate this opinion into English.

An unforgettable experience We recommend it 100%. At first we were a little apprehensive about the high altitude, but as our wonderful guide, Mario Lemus, told us, once we tried the first one, we would enjoy the next ones. Our guide, Lemus, has been incredibly kind, he has given us all the explanations, and has answered everything we asked him. It has made the activity very enjoyable and fun. Both in Spanish and English ️ Opinion translated. Show original.

I travelled with my partner

Aug / 08 / 2023

Maria Jose Carrillo Rodriguez

Spain

I travelled with my partner

Una actividad de lo más completa. El paseo en Quad súper chulo, es un circuito que se pasa súper rápido los 45’. Luego a las 7 tirolinas una pasada, te dan la opción de retorno si en algún momento no deseas continuar. La comida muy rica, un buffet de lo más completo. Y por último nosotros vimos el cenote una auténtica maravilla. Y lo último y menos importante la anterior de alejandro nuestro guía en el día de ayer de 10! Una actividad para recomendar si quieres hacer algo diferente Translate this opinion into English.

A most complete activity. The super cool Quad ride is a circuit that goes by super fast for 45'. Then at 7 zip lines one pass, they give you the option to return if at any time you do not want to continue. The food is very rich, a very complete buffet. And finally we saw the cenote, an authentic marvel. And the last and least important thing about Alejandro, our guide yesterday at 10! An activity to recommend if you want to do something different Opinion translated. Show original.

I travelled with my partner

Nov / 28 / 2022

Nayra

Mallorca, Spain

I travelled with my partner

De las mejores actividades que hemos hecho!! Salimos encantados, la tenéis que hacer si o si de verdad. Primero nos tiramos en las 7 tirolinas que son súper largas y te dejan tirarte de diferentes formas. Después fuimos en el quad 45 min. y fue espectacular, vamos detrás de un guía pero no va nada lento. El seguro no es obligatorio pero si es recomendable y nosotros lo compramos por si a caso, así vas más tranquilo. Por último fuimos a un cenote precioso ya que no está adaptado para los turista Translate this opinion into English.

One of the best activities we have done!! We left delighted, you have to do it yes or yes for real. First we jumped on the 7 zip lines that are super long and let you jump in different ways. Then we went on the quad for 45 min. and it was spectacular, we are behind a guide but it is not slow at all. Insurance is not mandatory but it is recommended and we buy it just in case, that way you will have more peace of mind. Finally we went to a beautiful cenote since it is not adapted for tourists Opinion translated. Show original.

I travelled with my partner

Oct / 25 / 2022

Matthias

Nürnberg, Germany

I travelled with my partner

We booked the excursion spontaneously the evening before and everything still went smoothly. The friendly driver picked us up almost on time and introduced us to our guide. He explained everything to us and we had a lot of fun. The ziplines are great fun, especially the hammock. The cenote is super nice. The ride on the ATV was also fun. Only my thumb hurts from accelerating. We can recommend the trip with a clear conscience.

I travelled with my partner

Jun / 04 / 2022

Santi

Spain

I travelled with my partner

Civitatis no lo explica pero para la actividad de quads hay que pagar 15 dólares más por un seguro para el quad o 25 si es un quad para 2 personas. Nuestro guia nos lo recomendó para poder ir rápido aunque creo que se saltó partes del trayecto pero pudimos ir muy rápido y sin cuidado por el quad. Lo veo necesario el seguro y si civitatis me lo hubiera avisado antes de comprar la actividad que encima no es reembolsable hubiera tenido menos problemas. Para civitatis un cero.

Civitatis does not explain it but for the quad activity you have to pay 15 dollars more for insurance for the quad or 25 if it is a quad for 2 people. Our guide recommended it to us to be able to go fast, although I think he skipped parts of the route, but we were able to go very fast and without worrying about the quad. I see the insurance as necessary and if civitatis had warned me before buying the activity, which is also non-refundable, I would have had fewer problems. For civitatis a zero.

I travelled with my partner

Hasta ahora no teníamos constancia de esa información. Ya se ha añadido a nuestra web para que todo esté completo y no haya confusiones al respecto. ¡Gracias por tu aportación! Translate this opinion into English.

So far we have no record of that information. It has already been added to our website so that everything is complete and there is no confusion about it. Thanks for your contribution! Opinion translated. Show original.

Apr / 21 / 2022

Paula

Valencia, Spain

I travelled with my partner

El cenote es bastante pequeño y solo hay pez gato para poder ver aunque es cierto que al ser tipo caverna es bonito. Lo que son las actividades de aventura (quad y las 7 tirolinas) son muy divertidas y pasas un rato muy agradable. Las fotos totalmente recomendable comprarlas después de la actividad. Translate this opinion into English.

The cenote is quite small and there is only catfish to see, although it is true that being a cave type it is beautiful. What the adventure activities are (quad and the 7 zip lines) are very fun and you have a very pleasant time. The photos are totally recommended to buy them after the activity. Opinion translated. Show original.

I travelled with my partner

Mar / 25 / 2022

Sam

United Kingdom

I travelled with friends

We enjoyed the activities particularly the Quad bikes. Didn't enjoy being sold collision waiver insurance. This is a rip off and shouldn't be pushed to tourists. The track is safe, there are no obstacles on it and you will not burst a tyre. It's a manmade track. The zip wire was fun but you need to be physically fit to complete the circuit. Caves were interesting and worth seeing. Food was good. Transfers were fine except that the driver kept asking for a tip!

I travelled with friends

We have confirmed that the activity was carried out normally and that no visitor was forced to pay any extra. We are sorry if you felt otherwise. We have already taken note of your comment and will consider it for improvement.

Jan / 10 / 2022

Elías Manuel

Huelva, Spain

I travelled with my partner

Genial. Gracias a nuestro guía, Frantz, fue una experiencia increíble. El baño en el cenote con el equipo de snorkel maravilloso, las tirolinas impresionantes y el paseo en quad por la selva emocionante. La descripción que se hace de la actividad no se ajusta a la realidad pero es totalmente recomendable. Translate this opinion into English.

Cool. Thanks to our guide, Frantz, it was an amazing experience. The swim in the cenote with the wonderful snorkeling equipment, the impressive zip lines and the exciting ATV ride through the jungle. The description of the activity does not match reality, but it is highly recommended. Opinion translated. Show original.

I travelled with my partner

Dec / 16 / 2021

Laura

Spain

I travelled with friends

La verdad que fue la actividad que más nos gustó. Fue la más divertida, los chicos tuvieron mucha paciencia con los Quads y luego las tirolinas estuvieron muy bien, habría estado bien que nos hubiesen dejado un poco mas libres en las tirolinas para poder repetir alguna. La comida fue un poco escasa y cutrecilla. Y lo malo de estas excursiones es que los guías parecen que tienen constantemente prisa por dejarte en tu hotel, lo hacen todo corriendo y no te da tiempo a disfrutar ni ha comprar.

I travelled with friends

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