The booking reference can be found in the confirmation email, which should be in your inbox.
We have received your request correctly.
You will receive an email with a summary of your bookings.
Can't find it? Leave us your email and we'll send you a summary of your bookings.
Civitatis reviews
We show you the latest reviews from customers who have booked with Civitatis. All reviews are from customers who have booked and travelled with us. When a traveler completes an activity, we send them an email for them to rate the service. In this way, we can improve the quality we offer. Our own opinions, which are the most valuable to know what to expect from each service, we also receive reviews on external websites such as eKomi or Trustpilot. On these sites, anyone can give their opinion, whether they have traveled or not, and the comments are usually more generic, for example, about customer service.
It was very hot and lots of people. Alessandro did a grand job guiding us around and looking out for shade to stop and talk to us. We covered many top places. I was disappointed that many iconic facades statues etc were copies of originals. But I guess it is understandable.
Alexandre was a grwat guide. Knowledgeable and clearly experienced at handling a large group - stopped in safe, shady spaces. Radio headsets were very good - clear audio and comfortable to wear.
If you want the best tour guide, David is the one. Informative, humerous, extremely personable- the 2 hours flew by and we could have continued for another 2. A highlight of our trip
09 / 11 / 2585
Danaeljebbeh
Beirut, Lebanon
Lisbon Free Walking Tour Lisbon
Lost Joao and couldn’t find him to give him the tip at the end, I think there was 30 minutes left when we lose him :(
05 / 22 / 2026
Flor
Madrid, Spain
Porto Free Walking Tour Porto
Melissa is the best! Her energy, her kindness! Muchas gracias!
05 / 21 / 2026
Meira Cohen
New York, United States
Palermo Free Walking Tour Palermo
Was very informative .
05 / 21 / 2026
Rosalie
Chch, New Zealand
Free Walking Tour of Florence Florence
It was very hot and lots of people. Alessandro did a grand job guiding us around and looking out for shade to stop and talk to us. We covered many top places. I was disappointed that many iconic facades statues etc were copies of originals. But I guess it is understandable.
05 / 21 / 2026
Anonymous
United States
Lisbon Free Walking Tour Lisbon
The guide did a great job
05 / 21 / 2026
Anonymous
United States
Free Walking Tour of Florence Florence
Amazing. Armand really brought the city to life for us and taught us things a regular tour might have missed.
05 / 21 / 2026
David
London, United Kingdom
Free Walking Tour of Florence Florence
Alexandre was a grwat guide. Knowledgeable and clearly experienced at handling a large group - stopped in safe, shady spaces. Radio headsets were very good - clear audio and comfortable to wear.
05 / 21 / 2026
Naim
Israel
Free Walking Tour of Naples Old Town Naples
The tour and the guide was exellent, it give clear viow about the history of Napoli, it was nice for our first time in Napoly
05 / 21 / 2026
Mandy Joughin
Jobannesburg, South Africa
Barcelona Gothic Quarter Free Night Tour Barcelona
If you want the best tour guide, David is the one. Informative, humerous, extremely personable- the 2 hours flew by and we could have continued for another 2. A highlight of our trip
05 / 21 / 2026
Mary
United States
Madrid Free Walking Tour Madrid
The tour guide Monica was excellent. She gave us extensive details about the history behind Madrid