P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in San Miguel de Tucumán with a minimum of 15 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
The journey time between the Tucumán airport (Teniente Benjamin Matienzo Airport) to the centre of the city is between 20 and 40 minutes. If you book the return service, we recommend that you book the journey at leaset 2 and a half hours before your flight is due to leave.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
Airports:
Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
Um pouco confuso,, contratei pelo site uma van o de as 4 pessoas iriam juntas. Ocorreu o mesmo problema da chegada, 2 táxis. Mesmo tendo perguntado antes, não me esclareceram… Usei esse serviço anteriormente em Bariloche e Salta , foi exatamente como contratado.
I travelled with friends
Pudemos verificar que, devido a problemas de disponibilidade, em ambas as ocasiões a transferência teve que ser realizada em dois veículos, em vez de apenas um, o que tem um custo maior para o fornecedor. Lamentamos profundamente o ocorrido e estamos trabalhando para evitar que situações como essa ocorram com frequência.
10
09 / 17 / 2021
M
Martin Allejandro
Milwakee, United States Minor Outlying Islands
Everything went wonders as the driver Eduardo's son was punctual, easy going, nice talking while driving. The driver was waiting for me in the arrival's area with a label bearing my name and he drove very well while commenting local thing of Tucuman. Excellent!!
I travelled by myself
8
04 / 09 / 2024
K
Kenia Lemgruber
Rio De Janeiro , Brazil
O transfer foi pontual e super atencioso. Fiquei surpresa porque no momento da venda me parecia uma van onde as 4 pessoas iriam juntas, mas acabou sendo 2 táxis.
Translate this opinion into English.
The transfer was punctual and super attentive. I was surprised because at the time of sale it looked like a van where 4 people would go together, but it ended up being 2 taxis.
Opinion translated. Show original.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 9 reviews
04 / 14 / 2025
Buenos Aires, Argentina
Ambos traslados fueron efectuados con mucha puntualidad, comodidad y muy buena atención del chofer Translate this opinion into English.
Both transfers were carried out with great punctuality, comfort and very good attention from the driver. Opinion translated. Show original.
04 / 08 / 2025
Buenos Aires, Argentina
Fueron puntuales y amables Translate this opinion into English.
They were punctual and friendly Opinion translated. Show original.
04 / 18 / 2024
Rj, Brazil
Um pouco confuso,, contratei pelo site uma van o de as 4 pessoas iriam juntas. Ocorreu o mesmo problema da chegada, 2 táxis. Mesmo tendo perguntado antes, não me esclareceram… Usei esse serviço anteriormente em Bariloche e Salta , foi exatamente como contratado.
Pudemos verificar que, devido a problemas de disponibilidade, em ambas as ocasiões a transferência teve que ser realizada em dois veículos, em vez de apenas um, o que tem um custo maior para o fornecedor. Lamentamos profundamente o ocorrido e estamos trabalhando para evitar que situações como essa ocorram com frequência.
09 / 17 / 2021
Milwakee, United States Minor Outlying Islands
Everything went wonders as the driver Eduardo's son was punctual, easy going, nice talking while driving. The driver was waiting for me in the arrival's area with a label bearing my name and he drove very well while commenting local thing of Tucuman. Excellent!!
04 / 09 / 2024
Rio De Janeiro , Brazil
O transfer foi pontual e super atencioso. Fiquei surpresa porque no momento da venda me parecia uma van onde as 4 pessoas iriam juntas, mas acabou sendo 2 táxis. Translate this opinion into English.
The transfer was punctual and super attentive. I was surprised because at the time of sale it looked like a van where 4 people would go together, but it ended up being 2 taxis. Opinion translated. Show original.
5 out of 5 reviews
12 / 23 / 2024
Argentina
Bueno Translate this opinion into English.
Well Opinion translated. Show original.
12 / 15 / 2024
Argentina
El chofer muy puntual y amable Translate this opinion into English.
The driver was very punctual and friendly. Opinion translated. Show original.
03 / 18 / 2023
Madrid , Spain
A tiempo y muy cómodo. Translate this opinion into English.
On time and very comfortable. Opinion translated. Show original.
03 / 16 / 2024
Argentina
07 / 29 / 2023
Temperley, Argentina