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Transfers in Santa Cruz

  • 9.23 / 10
    9.2327044025157 159 reviews
  • 1,773
    travellers have enjoyed tours here
+ -

Covid-19 Measures

Please check local restrictions before traveling. All of our services comply with recommendations to avoid the spread of Covid-19.


  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Santa Cruz with a minimum of 16 hours in advance
  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.


  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

3 seat car US$ 30.60
8 seat minibus US$ 35.60

Our customers' reviews

These are genuine reviews written by our customers.
9.20 / 10
159 reviews | 1,773 travellers

5 out of 159 reviews


12 / 05 / 2022

Luis Miguel

Madrid, Spain

Muy puntual y Juan el conductor muy amable Translate this opinion into English.

Very punctual and Juan the driver very friendly Opinion translated. Show original.

I travelled with my partner

12 / 01 / 2022

Jaime Fortón Pueyo

Alcala De Henares, Spain

Contrato un turismo y me recogen en un minibús compartido

El servicio adquirido es de traslado, se os intenta proporcionar un coche lo más parecido posible a lo solicitado, pero en ocasiones esto no es posible por motivos de disponibilidad. Sentimos que esto fuera una molestia para ti. Estaremos pendientes del servicio para confirmar que se desarrolla adecuadamente.

I travelled with my partner

11 / 29 / 2022

Montserrat Carrera Carpintero

Mos, Spain

me gustaría comentar que al hacer la reserva tuve que indicar yo la hora de recogida en el hotel, cuando pienso que sería mejor poner la hora de salida del vuelo, y que el receptivo en destino confirmara la hora de recogida ya que ellos saben el tiempo real que dura dicho traslado, y si dependiendo de la hora de recogida, hay más o menos tráfico, etc, y estos detalles la mayoría de las personas que viajan lo desconocen y se puede indicar una hora que no es correcta. Translate this opinion into English.

I would like to comment that when making the reservation I had to indicate the pick-up time at the hotel, when I think it would be better to put the flight departure time, and that the receptive at the destination confirm the pick-up time since they know the time how long the transfer lasts, and depending on the pick-up time, there is more or less traffic, etc. Most of the people who travel are unaware of these details and a time can be indicated that is not correct. Opinion translated. Show original.

I travelled with my partner

11 / 28 / 2022

Luis Miguel

Madrid, Spain

Puntual y el conductor muy atento Translate this opinion into English.

Punctual and the driver very attentive Opinion translated. Show original.

I travelled with my partner

11 / 21 / 2022


Pamplona , Spain

Puntual, rápido y perfecto

I travelled by myself