Cienfuegos, El Nicho & Trinidad Tour - Reviews

Rating of the activity

7.80 / 10

7.7543859648421 57 reviews | 559 travellers

24 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (12)

Couple (20)

Group of friends (10)

With small children (2)

With older children (4)

Reviews from real clients who booked our products.

See only reviews with text

Aug / 13 / 2024

Michel

Luxembourg, Luxembourg

Trop de route pour ne pas voir grand chose au final. Une journée entière à Cienfuegos aurait été bien mieux, la ville est jolie et à vraiment l'air intéressante. Nous n'avons pû restere qu'une demi heure et à la tombée de la nuit. Il faudrait également revoir l'heure de prise en charge, nous avons attendu presque 1 heure. Rendez-vous à 6h20 pour rien et de nombreux clients se plaignent de cela.

Too much travel to not see much in the end. A whole day in Cienfuegos would have been much better, the city is pretty and really seems interesting. We could only stay for half an hour and at nightfall. The pickup time should also be reviewed, we waited almost 1 hour. Meeting at 6:20 for nothing and many customers complain about this.

Nous sommes désolés pour les décalages avec la prise en charge, et que le rythme de la visite ait été trop précipité. Notre équipe locale s'efforce de rendre la visite la plus enrichissante possible. Nous en prenons note et continuerons à nous améliorer.

Jul / 23 / 2024

Anonymous

Harrogate, United Kingdom

I travelled by myself

Our guide Alex was first class. So informative and interesting. Fabulous trip to see some amazing places and well worth the long day. The journey didn’t seem too onerous as was broken up into small segments with Alex’s interesting commentary about the landscape, history, buildings, flora and fauna etc . Highly recommend

I travelled by myself

Apr / 09 / 2024

Sharleen

France

I travelled with my partner

Activité au top ! S’il y en a bien une à faire c’est celle là ! Alors oui il y a des heures de bus à faire dans la journée mais ça vaut large le détour et le prix ! Notre guide Nelson était merveilleux, gentil, des explications au top, très agréable pour discuter avec lui. Se baigner dans les piscines naturelles… c’était incroyable ! Visiter Trinidad en compagnie d’un guide… génial ! Et pour finir Cienfuegos… avec le coucher de soleil… merveilleux ! Avec des petits dej, des repas… N’hésitez pas Translate this opinion into English.

Top activity! If there is one to do, this is it! So yes there are hours of bus travel during the day but it's well worth the detour and the price! Our guide Nelson was wonderful, kind, excellent explanations, very pleasant to chat with. Swimming in the natural pools… it was incredible! Visiting Trinidad in the company of a guide… brilliant! And to finish Cienfuegos… with the sunset… wonderful! With breakfasts, meals… Don’t hesitate Opinion translated. Show original.

I travelled with my partner

Mar / 12 / 2024

Catherine Merienne

Rennes, France

I travelled with my partner

Nous avons passé une très bonne journée. Par contre il faut s’attendre à faire beaucoup de bus pour voir les 3 sites. El nicho c’est magnifique . Avec notre guide Lydie qui était adorable, nous avons pu voir un colibri, découvrir la nature luxuriante, se baigner dans une piscine naturelle où on se serait cru dans un jardin d’éden. La ville de Trinidad est magnifique . On aurait apprécié un peu plus de temps libre . Passage à Cienfuegos en soirée , juste le temps de découvre la place José . Translate this opinion into English.

We had a very good day. However, you should expect to take a lot of buses to see the 3 sites. El nicho is magnificent. With our guide Lydie, who was lovely, we were able to see a hummingbird, discover the lush nature, and swim in a natural pool where we felt like we were in an Eden garden. The city of Trinidad is beautiful. We would have appreciated a bit more free time. We passed through Cienfuegos in the evening, just enough time to discover José square. Opinion translated. Show original.

I travelled with my partner

Feb / 27 / 2024

Christian

Avignon, France

I travelled with teenagers

C'est une très bonne journée surtout en commençant par El Nicho et ses fabuleuses cascades. La place principale de Trinidad est assez exceptionnelle. Il est dommage que l'on arrive sur Cienfuegos à la tombée de la nuit pour la beauté des bâtiments... En arrivant 30mn plus tôt ce serait parfait ! Translate this opinion into English.

It's a very good day especially starting with El Nicho and its fabulous waterfalls. The main square of Trinidad is quite exceptional. It's a shame that we arrive in Cienfuegos at nightfall for the beauty of the buildings... Arriving 30 minutes earlier would be perfect! Opinion translated. Show original.

I travelled with teenagers

Dec / 26 / 2023

Nadia Polloni

Crema, Italy

I travelled with teenagers

È un escursione molto impegnativa per una questione di distanze ,sarebbe necessario non perdere tempo con il pranzo.. Bellissimo il paesaggio che si ammira strada facendo bello il Nicho bellissima Trinidad ma Cienfuegos si arriva troppo tardi e la si vede solo per pochi minuti al buio. Noi ne abbiamo approfittato e non siamo tornati a Varadero ma siamo rimasti 2 giorni a Cienfuegos per poi proseguire il nostro viaggio Translate this opinion into English.

It is a very demanding excursion due to the distances, it would be necessary not to waste time with lunch.. The landscape that you admire along the way is beautiful, the Nicho is lovely, Trinidad is stunning, but you arrive in Cienfuegos too late and only see it for a few minutes in the dark. We took advantage of it and did not return to Varadero, but stayed 2 days in Cienfuegos before continuing our journey. Opinion translated. Show original.

I travelled with teenagers

Dec / 04 / 2023

Florian

France

I travelled with my partner

Belle excursion, on a été bien pris en charge. Le guide Alex était top! El nicho c’est magnifique! par contre pas assez de temps sur Trinidad. On est arrivé à Cinfuegos la nuit, belle place mais c’est trop rapide. Pas simple de faire tout ce programme en une journée!! A faire tout de même quand on a pas beaucoup de temps

I travelled with my partner

Sep / 26 / 2023

Cristina

Spain

Son lugares preciosos, merece la pena. Muchas horas de bus desde Varadero que se hacen cansadas y no da tiempo a estar en los diferentes lugares el tiempo que haría falta para visitarlos bien, pero merece la pena darse la paliza por ver un poco de estas zonas de Cuba si no dispones del tiempo suficiente como para quedarte allí. El Nicho es espectacular, lo mejor de la excursión. Translate this opinion into English.

They are beautiful places, it is worth it. Many hours of bus from Varadero that get tiring and there is not enough time to be in the different places as long as it would be necessary to visit them well, but it is worth the effort to see a little of these areas of Cuba if you do not have the time enough to stay there. El Nicho is spectacular, the best of the excursion. Opinion translated. Show original.

Aug / 29 / 2023

Cristina

Cordoba, Spain

I travelled with friends

Todo fue muy bien , por inclemencias del tiempo no pudimos disfrutar del baño en las pozas de El nicho y quizás yo añadiría un poco más de tiempo para visitar Cienfuegos ( la visita fue muy cortita ) . Lo único negativo es que no se pusieron en contacto conmigo para confirmar la hora de recogida y estuvimos casi una hora esperando, lo cual me llego hasta a pensar que no vendrían ( estuvimos desde las 6:20am hasta las 7:10 am esperando ) . El guía Carlos muy simpático y amable . Translate this opinion into English.

Everything went very well , due to inclement weather we could not enjoy swimming in the pools of El Nicho and perhaps I would add a little more time to visit Cienfuegos ( the visit was very short ) . The only negative is that they did not contact me to confirm the pick-up time and we were waiting for almost an hour, which led me to think that they would not come (we were waiting from 6:20 am to 7:10 am). The guide Carlos is very friendly and kind. Opinion translated. Show original.

I travelled with friends

Jul / 10 / 2023

Virginia

Spain

I travelled with my partner

La excursión en si está bien, ves varios sitios en un mismo día pero es una paliza. La guia, Ode, de 10. Los conductores muy bien. La excursión es para quitar la visita a El Nicho y dejar solo Trinidad y Cienfuegos porque realmente no se disfrutan y no se conocen muy bien al ir tan rápido. Al empezar se para como a la hora de trayecto y te dan un sándwich y un zumo en el lugar donde luego se cena. Comida y cena ricas. Translate this opinion into English.

The excursion itself is fine, you see several places in the same day but it is a beating. The guide, Ode, out of 10. The drivers are very good. The excursion is to remove the visit to El Nicho and leave only Trinidad and Cienfuegos because they really do not enjoy each other and do not know each other very well when going so fast. At the beginning, they stop at about the hour of the journey and they give you a sandwich and a juice in the place where they later have dinner. Rich lunch and dinner. Opinion translated. Show original.

I travelled with my partner

Mar / 28 / 2023

Eider Núñez Ramos

Spain

I travelled with friends

La organización un desastre!Nos recogieron 50 min tarde, llame para saber si iban a venir a recogernos y me dijeron q estaban recogiendo a más gente, ohh sorpresa! Al subir al autobús solo había dos chicas q las acaban de recoger...esto provoco q en la excursión no pudiéramos disfrutar más ni de trinidad ni de Cienfuegos, ciudades q merecen mucho la pena. Tb evitaría la primera parada xq de por si ya la excursión es larga hay mucho para ver. Mejorando eso la excursión merece pena

The organization was a disaster! They picked us up 50 minutes late, I called to find out if they were going to come pick us up and they told me they were picking up more people, ohh surprise! When getting on the bus there were only two girls who had just picked them up... this caused us to not be able to enjoy Trinidad or Cienfuegos more on the excursion, cities that are very worthwhile. I would also avoid the first stop because in case the excursion is long, there is a lot to see. Improving that the excursion is worth it

I travelled with friends

Las actividades que tienen recogidas pueden implicar demoras derivadas por el estado del tráfico o la espera de participantes rezagados. Sentimos las molestias ocasionadas a este respecto. Aun así, nuestro proveedor se esfuerza por hacer la visita recuperando todo el tiempo de visita. Translate this opinion into English.

The activities that have pick-ups may imply delays derived from the state of the traffic or the waiting of lagging participants. We apologize for the inconvenience caused in this regard. Even so, our provider strives to make the visit recovering all the visit time. Opinion translated. Show original.

Jan / 17 / 2023

Marco Antonio

Bauru, Brazil

I travelled by myself

Estávamos num grupo de 13 pessoas (7 falando em espanhol e 6 em inglês) ... a excursão foi contratada para o guia em inglês e espanhol .. porém notamos no decorrer do passeio que o guia só fazia as informações me inglês, esquecendo das explicações em espanhol ... toda hora tínhamos que ficar cobrando .... ele falava meia hora em inglês e 10 minutos em espanhol .... muito fraco

I travelled by myself

Em nosso website indicamos que esta atividade é realizada de forma bilíngüe. Dependendo do nível de interação dos participantes com o guia, o guia pode falar mais tempo em um idioma ou em outro. No entanto, confirmamos que os conteúdos oferecidos também foram dados em espanhol.

Dec / 20 / 2022

Anonymous

Spain

I travelled by myself

Todo fue increíble el guía muy simpático te explica todo detalladamente una persona genial. Todo es muy bonito. 100% recomendable. Repetiría sin dudar. Me gustaría haber visto más Cienfuegos pero el día tiene 24h y llegas muy cansado, por lo que es imposible además ver con calma la ciudad. Animaros a realizar el tour, no os arrepentiréis

Everything was incredible, the very nice guide explains everything in detail, a great person. Everything is very pretty. 100% recommendable. I would repeat without a doubt. I would like to have seen more of Cienfuegos but the day has 24 hours and you arrive very tired, so it is impossible to see the city calmly. We encourage you to take the tour, you will not regret it

I travelled by myself

Nos alegra que disfrutases de la actividad junto al equipo local. Los guías hacen lo posible por respetar los tiempos de la visita realizando el recorrido al completo y proveyendo todas las explicaciones necesarias. Aun así, sentimos si el ritmo seguido resultó acelerado. Ya hemos tomado nota de los comentarios para seguir mejorando, también en la organización de los grupos. Translate this opinion into English.

We are glad that you enjoyed the activity with the local team. The guides do everything possible to respect the times of the visit, carrying out the entire tour and providing all the necessary explanations. Even so, we are sorry if the pace followed was accelerated. We have already taken note of the comments to continue improving, also in the organization of the groups. Opinion translated. Show original.

Apr / 20 / 2022

Laura

Varese, Italy

I travelled with friends

Gita molto bella! Si passa tanto tempo in pulmino ma no vale la pena, si attraversano distese e piccoli paesi e si ha l’opportunità di conoscere meglio l’isola. El Nicho è un posto molto bello dove trovare pace e tranquillità. Trinidad e Cienfuegos sono così diverse eppure così affascinanti allo stesso tempo! Consigliato Translate this opinion into English.

Very nice tour! You spend a lot of time in the minibus but it's not worth it, you cross stretches and small villages and you have the opportunity to get to know the island better. El Nicho is a very nice place to find peace and quiet. Trinidad and Cienfuegos are so different and yet so fascinating at the same time! Advised Opinion translated. Show original.

I travelled with friends

Jan / 06 / 2026

Sandra

Cannes, France

I travelled by myself

Très bien Translate this opinion into English.

Alright Opinion translated. Show original.

I travelled by myself

Aug / 05 / 2025

Celine

Courmelles, France

I travelled with my partner

Nous avons été déçus par cette excursion . Certes les paysages sont beaux mais trop peu de temps dans les villes . 30 min à Cienfuegos alors que c’est magnifique et moîns d’explications en français par rapport à l’espagnol . Trois visites c’est beaucoup trop dans la journée . C’est la deuxième fois que nous venons à cuba et je ne recommanderai pas cette excursion parmi celles que nous avons faites .

We were disappointed with this excursion. Certainly, the landscapes are beautiful, but there is too little time in the cities. 30 minutes in Cienfuegos, which is magnificent, and fewer explanations in French compared to Spanish. Three visits are way too much in one day. This is the second time we have come to Cuba, and I would not recommend this excursion among those we have done.

I travelled with my partner

Les guides font tout leur possible pour respecter les horaires de la visite en effectuant le parcours complet et en fournissant toutes les explications nécessaires. Néanmoins, nous sommes désolés si le rythme s'est avéré trop rapide. Nous avons pris note des commentaires afin de continuer à nous améliorer.

Sep / 10 / 2024

Tania Sanchez Santos

Spain

I travelled with my partner

La actividad es genial, pero no cogerla por civitatis, en el hotel te la vendían por 100€

The activity is great, but don't book it through Civitatis, at the hotel they sold it to you for €100

I travelled with my partner

Hemos confirmado que el servicio se ofreció tal y como se describe. Sentimos si, a pesar de ello, no ha resultado agradable. Translate this opinion into English.

We have confirmed that the service was provided as described. We are sorry if, despite this, it was not pleasant. Opinion translated. Show original.

Aug / 27 / 2024

Ingrid

Lyon, France

I travelled with my partner

J’ai trouvé l’activité excellente le guide le repas. Très bien ensuite il y a 700 km aller et retour il faut se préparer à faire de la route mais c’est quelque chose à faire sur Cuba je vous le recommande Translate this opinion into English.

I found the activity excellent, the guide, and the meal. Very good, then there are 700 km round trip, you need to prepare for the drive, but it’s something to do in Cuba, I recommend it. Opinion translated. Show original.

I travelled with my partner

Aug / 27 / 2024

Florian Kremer

Etting, France

I travelled by myself

Aug / 20 / 2024

Marina

London, United Kingdom

I travelled with teenagers

Amazing Heraldo is an amazing guida Very charismatic and extremely kind I wouldn’t ask for anyone else he was the best The two drivers were very kind and helpful aswell

I travelled with teenagers

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Cienfuegos, El Nicho & Trinidad Tour - Reviews

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