For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 14,428 reviews
01 / 27 / 2023
Glasgow, United Kingdom
The driver was at the airport on time. The communication was very good - the driver messaged us as we got off the plane. He drove a very comfortable Mercedes and we were at our hotel in Brussels within the hour.
01 / 01 / 2023
Athens, Greece
Right on time. Very helpfull.
01 / 01 / 2023
Venice, Italy
The transfer has been bad because the van arrived 20 min late at the pick-up and instead of a transfer for 8 person there was only 7 seats available
We are sorry that the service was not provided as planned. The relevant managers are already aware of the situation to ensure that it does not happen again. Compensation has been made accordingly.
12 / 28 / 2022
Cs, Spain
Perfect, on time
12 / 16 / 2022
United Kingdom
The driver was lovely