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Transfers in Havana

  • Private Shared
    9.07 / 10
    9.0733333333333 719 reviews
    7.79 / 10
    7.7933333333333 452 reviews
  • 28,442
    travellers have enjoyed tours here
+ -


  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Havana with a minimum of 24 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    It takes approximately 30 minutes to get to the city center from José Martí International Airport. If you are traveling from Varadero, it takes 2 hours and 20 minutes. Please note that you have to be in the Airport at least 2 hours in advance.

    Shared transfers are only from hotels, and are not available for pick up from private addresses, such as apartments.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.


  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Final price

Havana Airport Hotel in Havana US$ 39.70
Havana Airport Cruise port US$ 39.70
Shared transfer US$ 11.90

Our customers' reviews

These are genuine reviews written by our customers.
Private Shared
9.10 / 10
719 reviews | 28,442 travellers
7.80 / 10
452 reviews | 28,442 travellers

5 out of 719 reviews


05 / 18 / 2023


La Habana , The United States

We never got picked up. The driver had another time then we originally reserved

We have checked that you did not indicate the flight number on your booking. Our local team asked you several times prior to the day of service, but unfortunately did not get a response. Even so, they sent a car based on the time you had marked as the arrival time of your flight, and waited for a reasonable amount of time. When you contacted them, you told them that your flight would arrive even later. Therefore, they could not wait any longer. For this reason, we ask for the flight number and arrival time to be indicated when you make your reservation. We are sorry for the inconvenience, but every effort was made to provide the service.

I travelled with friends

04 / 27 / 2023

Alison Power

Dubli , Ireland

Excellent service driver very courteous on time would recommend this firm

I travelled with my partner

04 / 25 / 2023

Jo Anna Chamarro


My driver was on time. He was friendly, and easy to ride with. He was a safe driver too! Transfers to the airport are sure thing with Civitatis. I highly recommend prearrangements with Civitatis transfers to and from the airport. Civitatis is the way to go!

I travelled by myself

04 / 16 / 2023

Alison Power

Ashbourne , Ireland

Lovely driver on time very helpful

I travelled with my partner

04 / 07 / 2023



Really good Transfer. The Driver gave us a little sight seeing experience .

I travelled with my partner

5 out of 452 reviews


05 / 17 / 2023



Hi. Was Great. The driver was a good professional. The ride 5 star with slow and attention.

I travelled by myself

04 / 24 / 2023



I travelled with friends

04 / 17 / 2023

Naoki Tsuchiya


I’ve been waited more than 30 minutes outside of hotel in spite that I sent my face pic in advance through Whatsapp. I could not find who are the driver. Then I had to call the number through roaming(expensive cost). More call receiver cannot speak English. I had to translate to Spanish. Finally it seemed that the driver was near there. Driver should call me when he arrives. Or he should have some kind of name plate of tour agency.

On shared transfers, the pick-up time may vary, and you may have to wait up to 45–50 minutes to be picked up. If you want to set a specific time, a private transfer must be booked. We are glad to hear that you were finally able to enjoy the service without any complications.

I travelled by myself

04 / 12 / 2023



The ride from the Hotel to the Airport was exellent! Bus had AC and there was even an entertaining guide for the ride :)

I travelled by myself

03 / 11 / 2023



Super, easy transfer.