
All of our providers comply with local legislation and applicable health recommendations regarding protection and safety, to help avoid the spread of Covid-19. Specifically, the provider of this tour will apply the following measures:
Havana Airport | Hotel in Havana | US$ 50 | |
Havana Airport | Cruise port | US$ 50 | |
Havana Airport | Varadero | US$ 244 |
Our customers' reviews
These are genuine reviews written by our customers.5 out of 440 reviews
27/Feb/2020
Scarborough, United Kingdom
First time user, all went as scheduled, easy online booking and payment in home currency, very pleased.
27/Aug/2019
Guayama, United States Minor Outlying Islands
Excelent
12/Jun/2019
Snellville, The United States
Fast service, thank you!
17/Feb/2020
Bs As, Argentina
Puntual y perfecto durante el trayecto Translate this opinion into English.
Punctual and perfect during the journey Opinion translated. Show original.
22/Jan/2020
Santo Domingo, The Dominican Republic
Al ser traslado privado deberían estar esperando en el lobby del aeropuerto
Being a private transfer they should be waiting in the airport lobby
En el bono informamos del punto de encuentro para reunirse con el representante de nuestro colaborador. Tomamos nota de tu sugerencia y la tendremos en cuenta. Translate this opinion into English.
In the voucher we inform you of the meeting point to meet with the representative of our collaborator. We take note of your suggestion and we will consider it. Opinion translated. Show original.
5 out of 30 reviews
13/Mar/2020
Edimburgo, United Kingdom
Consejo: si alguien reserva el servicio de taxi colectivo, que lo haga un par de horas antes de lo necesario, ya que al ser un servicio compartido, la compañia puede modificar la hora. En nuestro caso, nos retrasaron la hora de recogida 50 minutos, y ademas el servicio se retraso otros 20 minutos. Aun asi llegamos al aeropuerto con bastante tiempo y el servicio fue bien. Translate this opinion into English.
Tip: if someone reserves the collective taxi service, do it a couple of hours earlier than necessary, since being a shared service, the company can modify the time. In our case, we were delayed by the pick-up time by 50 minutes, and the service was also delayed by another 20 minutes. Still we got to the airport in plenty of time and the service was fine. Opinion translated. Show original.
8/Mar/2020
Madrid, Spain
Después de esperar más de 45 minutos en el sitio acordado no apareció nadie a recogernos. Tuvimos que coger un taxi y perder dinero. además el teléfono que nos dieron para llamar nadie lo cogía.
After waiting more than 45 minutes at the agreed place, no one appeared to pick us up. We had to take a taxi and lose money. Also, the phone they gave us to call, nobody took it.
Nuestro proveedor fue a la hora que especificó por email. No obstante, al no encontrarte tuvo que marcharse. Translate this opinion into English.
Our provider was at the time you specified by email. However, when he couldn't find you, he had to leave. Opinion translated. Show original.
28/Feb/2020
Madrid, Spain
Traslado rápido, sencillo y cómodo. Translate this opinion into English.
Fast, simple and comfortable transfer. Opinion translated. Show original.
24/Feb/2020
Zaragoza, Spain
Solicitamos el traslado hacia el aeropuerto para las 16:30h, al ver que no venían llamamos sobre las 17:30h y nos dijeron que empezaban la ruta de recogida a las 19:00h. Nuestro vuelo lo adelantaron 1 hora y ellos no se enteraron, nos decían que salía en hora. Sabiendo que se tarda media hora en llegar y que hay que estar 3 horas antes en el aeropuerto y hacer checkin en el mostrador. era prácticamente imposible llegar. Tuvimos que coger un taxi por nuestra cuenta.
We requested the transfer to the airport for 4:30 p.m., when they did not come we called about 5:30 p.m. and they told us that they would start the collection route at 7:00 p.m. Our flight was advanced 1 hour and they did not find out, they told us that it was leaving on time. Knowing that it takes half an hour to arrive and that you have to be 3 hours before at the airport and check in at the counter. it was practically impossible to get there. We had to take a taxi on our own.
Pedimos disculpas por las molestias ocasionadas. Por error nuestro colaborador no tenía constancia de la modificación del vuelo, por lo que no programó correctamente la recogida. Hemos procedido a gestionar el reembolso de la reserva. Translate this opinion into English.
We apologize for the inconvenience caused. By mistake, our collaborator had no record of the flight modification, so he did not correctly schedule the pickup. We have proceeded to manage the refund of the reservation. Opinion translated. Show original.
17/Feb/2020
Montrèal, Canada
nunca apareció el vehículo, en uno de los números de teléfono, la persona que me contestó, no los conocían, finalmente fuimos ayudadas pero eso demoró más de dos horas. Sí son de Cuba porquė nos cobran desde España???
the vehicle never appeared, in one of the phone numbers, the person who answered me, they did not know them, we were finally helped but that took more than two hours. If they are from Cuba, why do they charge us from Spain?
En el email de confirmación indicamos el lugar al que hay que acudir además de facilitar el nombre de nuestro proveedor. Por otro lado, ofrecemos a través del sitio web un servicio de reserva que es ejecutada por la empresa colaboradora en el destino seleccionado. Translate this opinion into English.
In the confirmation email we indicate the place to go in addition to providing the name of our provider. On the other hand, we offer through the website a reservation service that is executed by the collaborating company in the selected destination. Opinion translated. Show original.