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Transfers in Havana

Change
  • Private Shared
    8.87 / 10
    8.8666666666667 463 reviews
    7.93 / 10
    7.9285714285714 84 reviews
  • 11,195
    travellers have enjoyed tours here
+ -

Covid-19 Measures

Please check local restrictions before traveling. All of our services comply with recommendations to avoid the spread of Covid-19.

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Havana with a minimum of 24 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    It takes approximately 30 minutes to get to the city center from José Martí International Airport. If you are traveling from Varadero, it takes 2 hours and 20 minutes. Please note that you have to be in the Airport at least 2 hours in advance.

    Shared transfers are only from hotels, and are not available for pick up from private addresses, such as apartments.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

Havana Airport Hotel in Havana US$ 39
Havana Airport Cruise port US$ 39

Our customers' reviews

These are genuine reviews written by our customers.
Private Shared
8.90 / 10
8.8666666666667
463 reviews | 11,195 travellers
7.90 / 10
7.9285714285714
84 reviews | 11,195 travellers

5 out of 463 reviews

10

03 / 28 / 2022

S
Sharon

United Kingdom

The transfer from airport to hotel Went smoothly and very well organised. Thank you

I travelled with my partner
10

01 / 23 / 2022

A
Anonymous

Ottawa, Canada

Service was quite expensive, however, it was really good. The driver was kind enough to wait for me to arrive to the meeting point, great me, and help me with my bags. The drive was safe and professional.

I travelled with my partner
10

02 / 27 / 2020

J
John Stevenson

Scarborough, United Kingdom

First time user, all went as scheduled, easy online booking and payment in home currency, very pleased.

I travelled with my partner
10

08 / 27 / 2019

F
Frank A Martinez Alexis

Guayama, United States Minor Outlying Islands

Excelent

I travelled with friends
10

06 / 12 / 2019

J
Jessy Jimenez

Snellville, The United States

Fast service, thank you!

I travelled by myself

5 out of 84 reviews

2

02 / 14 / 2022

K
Kalina

Paris, France

The bus arrived 1h after the provided timing. No answer to our messages in the meantime. In addition we have troubles with the 2 other transfers booked with them: first done after more 1h of waiting at the airport. The other one (Varadero - Havana airport) not provided, so we needed to take a taxi with additional expense on our side in the very last moment. Service to be avoided!

We are sorry that you were not able to enjoy this service as planned. The situation has been reported to the appropriate authorities so that it does not happen again. We confirm that the appropriate compensation has been processed.

I travelled with my partner
10

05 / 05 / 2022

A
Aurore Chameroy

Paris, France

Taxis ponctuel, attention à bien prendre le bon car beaucoup d'autres taxis vous proposent la course. En général il a votre nom et s'assure que c'est bien vous. Translate this opinion into English.

Punctual taxis, be careful to take the right one because many other taxis offer you the ride. Usually he has your name and makes sure it's you. Opinion translated. Show original.

I travelled with teenagers
8

04 / 10 / 2022

I travelled with my partner
8

04 / 09 / 2022

S
Stéphanie Carabin

Belgium

La navette annoncée a 11h10 est arrivée à 12h… ensuite tout s’est bien passé mais il serait plus rassurant pour les passagers d’annoncer plutôt une tranche horaire… Translate this opinion into English.

The shuttle announced at 11:10 a.m. arrived at 12 p.m.… then everything went well but it would be more reassuring for passengers to announce a time slot instead… Opinion translated. Show original.

I travelled with my partner
6

04 / 05 / 2022

M
Marcos

Valencia , Spain

El transporte vino a la hora y la furgoneta estaba bien. Lo malo fue que el conductor paró a mitad sin indicar nada y fue al baño y de hecho un cigarro. Normal hacer una parada, lo que pasa es que no nos indicó nada, simplemente paró y bajó.... También creo que dar patadas a la rueda después de pillar un bache no es la mejor forma de mostrar confianza en la confiabilidad del vehículo.

El proveedor local trabaja con los mejores profesionales del sector. Sentimos que no haya sido esta tu impresión. Le trasladamos tu comentario para que sea tenido en cuenta.

I travelled with my partner