In case it helps future travelers. It can be done without knowing English. They contacted us to inform us of the pick-up location. Friendly staff, including the driver, although my partner asked for a life jacket and wasn't given one, and we later saw that some girls were given one later. The beaches are very beautiful, but in August they're packed with boats, which is rather annoying. They provide food, and the boat is very nice (the best part is the ride on it). I recommend it, but with all this in mind.
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In case it helps future travelers. It can be done without knowing English. They contacted us to inform us of the pick-up location. Friendly staff, including the driver, although my partner asked for a life jacket and wasn't given one, and we later saw that some girls were given one later. The beaches are very beautiful, but in August they're packed with boats, which is rather annoying. They provide food, and the boat is very nice (the best part is the ride on it). I recommend it, but with all this in mind.