Petrohue Waterfalls & Osorno Volcano Day Trip - Reviews

Rating of the activity

9.40 / 10

9.3829787234042 94 reviews | 912 travellers

55 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (20)

Couple (21)

Group of friends (19)

With small children (1)

With older children (12)

Reviews from real clients who booked our products.

See only reviews with text

Jun / 15 / 2026

Diego

Rocha, Uruguay

I travelled with friends

Mar / 06 / 2026

Anonymous

Feb / 16 / 2026

Belinda

Roma, Italy

I travelled by myself

Feb / 15 / 2026

Anonymous

Mar / 19 / 2026

Anonymous

Colombia

La actividad no se pudo realizar debido al clima y no se ofrecieron alternativas

The activity could not be carried out due to the weather and no alternatives were offered

Hemos confirmado que, debido a las malas condiciones meteorológicas, no se pudo hacer parte de la visita. Sentimos las molestias ocasionadas a este respecto. Hemos hecho una compensación acorde a lo sucedido. Translate this opinion into English.

We have confirmed that, due to adverse weather conditions, part of the tour could not take place. We apologize for any inconvenience this may have caused. We have provided appropriate compensation. Opinion translated. Show original.

Jan / 21 / 2026

Analia

Uruguay

I travelled with teenagers

Es muy agradable los distintos lugares que se visitan. El encuentro con la naturaleza es excelente por su belleza y contacto cercano al que se puede acceder, así como con la calidad de las artesanía que podemos comprar de recuerdo. Ellugar de almuerzo son de buena calidad pero justos, no para quedar satisfechos,. Para el niño, el lugar de almuerzo elegido no es muy apropiado pero igualmente es adaptable. Con respecto a la guía es clara y acompaña muy bien todo el recorrido,, también es amable, Translate this opinion into English.

The different places visited are very enjoyable. The encounter with nature is excellent due to its beauty and the close contact one can have, as well as the quality of the handicrafts available as souvenirs. The lunch options are good but adequate, not enough to leave you completely satisfied. The chosen lunch spot isn't ideal for a child, but it's adaptable. The guide is clear and accompanies the entire tour very well; she is also friendly. Opinion translated. Show original.

I travelled with teenagers

Feb / 13 / 2025

Daniel Gama

São Paulo, Brazil

I travelled with my partner

A experiência com foi simplesmente impecável! Desde o início até o final do passeio, tudo ocorreu conforme o planejado, superando nossas expectativas. A agência foi impecável! Tudo ocorreu conforme o planejado, com horários cumpridos à risca e um pequeno atraso de 20 minutos previamente informado. O guia Jorge Cárdenas foi um show à parte, divertido e animado, tornando o passeio ainda mais especial. Translate this opinion into English.

The experience was simply impeccable! From the beginning to the end of the tour, everything went as planned, exceeding our expectations. The agency was impeccable! Everything went as planned, with schedules strictly followed and a small delay of 20 minutes previously informed. The guide Jorge Cárdenas was a show in itself, fun and lively, making the tour even more special. Opinion translated. Show original.

I travelled with my partner

May / 26 / 2024

Diana Rosa Castillo Rojas

Coquimbo, Chile

I travelled with my partner

El itinerario era bastante ajustado en tiempo. Si en la mañana se hubiera hecho la visita al volcán y centro SKY, se hubiera disfrutado más y podido realizar todos los senderos en la excursión. Lo bueno, don Víctor, el guía, sabía bastante, pudimos parar en miradores cuando se podía, hablaba bien inglés y portugués y comentaba sobre la historia y lugares típicos. Recorrido en navío muy tranquilo, almuerzo en Bordelago, lo que uno esperaria. Translate this opinion into English.

The itinerary was quite tight in terms of time. If the visit to the SKY volcano and center had been made in the morning, it would have been more enjoyable and we would have been able to do all the trails on the excursion. The good thing, Don Víctor, the guide, knew a lot, we were able to stop at viewpoints when possible, he spoke English and Portuguese well and commented on the history and typical places. Very calm ship tour, lunch in Bordelago, what one would expect. Opinion translated. Show original.

I travelled with my partner

Mar / 04 / 2024

Anonymous

Preston, United Kingdom

I travelled by myself

The day itself was really lovely. You got to see everything and with enough time. The guide I had was very helpful especially since I was the only one who didn’t speak any Spanish. Unfortunately the information about timings on civitatis is incorrect and really screwed up the rest of my day. On here it said back in Puerto Montt by 4pm and it was 7.5 hours, however the guide when asked told me it was actually 10h trip and back by 18:30. I missed a bus I had booked at 6pm and couldn’t refund

I travelled by myself

Depending on traffic conditions or other issues with the tour it is possible that the duration may change in order to provide the best experience. It is also important to note that transfers may be subject to unexpected delays. We regret this situation. We are glad that you nevertheless enjoyed the activity.

Jan / 19 / 2024

Leandro

Teresópolis, Brazil

I travelled with small children

Muito bom! A guia Karem foi maravilhosa e conduziu muito bem o grupo. Trouxe sempre muitas informações ao longo do passeio e tinha o cuidado de repetir as informações tanto em espanhol como inglês, além de um pouco de português (mas com o espanhol falado devagar e com o inglês já dava para entender muito bem). E os lugares visitados são esplêndidos, uma experiência e uma oportunidade maravilhosa visitar lugares tão bonitos! Recomendo! Translate this opinion into English.

Very good! The guide Karem was wonderful and led the group very well. She always provided a lot of information throughout the tour and took care to repeat the information in both Spanish and English, as well as a bit of Portuguese (but with the Spanish spoken slowly and the English, it was already very understandable). And the places visited are splendid, a wonderful experience and opportunity to visit such beautiful places! I recommend it! Opinion translated. Show original.

I travelled with small children

Jan / 11 / 2024

Ricardo

Campinas, Brazil

I travelled with teenagers

A excursão ao Osorno foi excelente. O visual e o vulcão são coisas de outro mundo. Mas não digo o mesmo do tempo total da excursão (muito cansativo - principalmente para quem sai de Puerto Montt) e os tábanos que nos incomodaram muito nos Saltos de Petrohué. Não conseguimos apreciar muito a paisagem. Translate this opinion into English.

The excursion to Osorno was excellent. The view and the volcano are out of this world. But I can't say the same about the total time of the excursion (very tiring - especially for those leaving from Puerto Montt) and the tabano that really bothered us at the Petrohué Falls. We weren't able to appreciate the landscape much. Opinion translated. Show original.

I travelled with teenagers

Jan / 10 / 2024

Ramón

La Calera, Chile

I travelled with my partner

La actividad fue muy entretenida y bien organizada. La agencia se encargó de pasar a buscarnos(ojo, si no te quedas en un hotel ellos pasan a buscarte por el hotel mas cercano a ti) y luego visitamos los saltos del Petrohué. Luego te llevan a conocer el lago de todos los Santos, que es hermoso, para después ir a almorzar a un lugar buenisimo(hay menus buenos). Y finalmente, se visita el volcán Osorno que es precioso y puedes subir mas aún usando la telesilla. Recomiendo mucho hacer este tour! Translate this opinion into English.

The activity was very entertaining and well organized. The agency was in charge of picking us up (be careful, if you don't stay in a hotel they will pick you up at the hotel closest to you) and then we visited the Petrohué falls. Then they take you to see the All Saints Lake, which is beautiful, and then go to have lunch at a great place (there are good menus). And finally, you visit the Osorno volcano, which is beautiful and you can go even higher using the chairlift. I highly recommend doing this tour! Opinion translated. Show original.

I travelled with my partner

Dec / 13 / 2022

Eixanette

Lajas,

I travelled with my partner

Today’s trip to Volcán Osorno, Lago de Todos los Santos, Saltos de Petrohué y Laguna Verde was exceptional! It was a more personal experience, as there was only Miguel (guide and driver) and us. Miguel was great, very polite, and patient; he answered every question we had, it was great meeting him! The beauty of these places is just unexplainable!

I travelled with my partner

Oct / 31 / 2022

Helene

Besançon, France

I travelled by myself

Une des meilleures excursions que j'ai fait en Amérique du Sud. J'ai adoré prendre le télésiège pour monter aux pieds du Volcan. Il offre une vue exceptionnelle sur le Volcan et le lac de Llanquihué en contrebas. Notre guide Carlos nous a emmené pour le déjeuner dans un super restaurant au bord du lac. Les chutes de Petrohué sont merveilleuses!! J'ai été vraiment très agréablement surprise par ce lieu et ses couleurs. Une excursion que vous ne pouvez pas louper si vous êtes dans la région

I travelled by myself

Oct / 19 / 2022

Richard

London, United Kingdom

I travelled by myself

The trip was a great success, helped by the sunny weather after the clouds lifted in the morning. The guide (excellent English) and driver were helpful and informative and the Osarno volcano trip, the Petrohue waterfalls and the lake boat excursion were stunningly beautiful. Many thanks.

I travelled by myself

Feb / 16 / 2022

Sara

Chile

I travelled with friends

Fue una linda experiencia. Salimos más temprano de lo habitual pero lo valió 100%, porque pudimos llegar antes a cada sitio y aunque habían reducido los aforos nos evitamos las filas y tiempos de espera, cosa que se agradece. Buena unidad de transporte y excelente Juan Pablo como guía, nos proporcionó mucha información y consejos en cada parada. Los tiempos para disfrutar eran lo suficiente para hacer las actividades, contemplar y tomar muchas fotos Translate this opinion into English.

It was a nice experience. We left earlier than usual but it was 100% worth it, because we were able to get to each site earlier and even though capacity had been reduced, we avoided queues and waiting times, which is appreciated. Good transport unit and excellent Juan Pablo as a guide, he provided us with a lot of information and advice at each stop. The times to enjoy were enough to do the activities, contemplate and take many photos Opinion translated. Show original.

I travelled with friends

Jan / 20 / 2020

Laura

Glasgow, United Kingdom

I travelled with my partner

Bus was late to pick us up from the hotel and then it took forever to pick up other travellers. A guide explained that the driver is new and doesn't know the town very well. The day was beautiful and attractions were really nice. Good guide. One girl lost her jacket or a phone on the chair lift and all bus waited for an hour until she came back. Because of that we came back to the hotel later than expected. Also needed to wait until other people will.pay for the excursion at the end of the day.

I travelled with my partner

We're very sorry for all the incidents you mention. We have forwarded your comment to the provider so that the organizational aspect of the service is not neglected. We are happy to know that you enjoyed the complete activity and that you valued positively the work of the guide.

Jul / 15 / 2019

Anonymous

Figueres, Spain

I travelled with friends

La excursión en si estuvo bien, el guia nos explicó bastantes cosas interesantes, pero consideramos que se está mucho tiempo en el autobús. Los momentos de tiempo libre son bastante cortos y limitados a hacer la actividad que ellos quieren que hagas. De la misma manera, la comida es en el sitio que ellos estipulan sin tu poder elegir. Además en el precio no se incluye ni la entrada a los parques ni las actividades que se marcan.

I travelled with friends

Sep / 08 / 2026

Claudia Sara Ivani

Ramos Mejía, Argentina

I travelled with friends

Jan / 29 / 2026

Anonymous

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Petrohue Waterfalls & Osorno Volcano Day Trip - Reviews

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