For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 14 reviews
12 / 06 / 2022
Langreo, Spain
Todo perfecto. Conductor puntual y muy amable Translate this opinion into English.
All perfect. Punctual and very friendly driver Opinion translated. Show original.
01 / 08 / 2020
Avila, Spain
No vinieron a recogernos. Pasados 20 minutos de la hora de recogida, llamamos al proveedor y nos dijo que vendrían una hora más tarde a recogernos que el vuelo lo habían retrasado. No era cierto el vuelo salió unos minutos antes. A los 15 minutos de contactar con el proveedor nos comenta que cojamos un taxi que la ciudad está atascada y que anulan el servicio y realizan el reembolso. Un auténtico desastre. Llegamos al aeropuerto gracias al servicio de transporte del hotel, previo pago.
They didn't come to pick us up. After 20 minutes from the pick-up time, we called the provider and they said they would come an hour later to pick us up because the flight had been delayed. It was not true the flight left a few minutes earlier. After 15 minutes of contacting the provider, he tells us to take a taxi that the city is stuck and that they cancel the service and make the refund. A real disaster. We arrived at the airport thanks to the hotel's shuttle service, upon payment.
Sentimos mucho que la experiencia no haya sido positiva. Se ha procedido ya a realizar el reembolso oportuno. Translate this opinion into English.
We are very sorry that the experience was not positive. The timely refund has already been made. Opinion translated. Show original.
01 / 07 / 2020
Santander , Spain
Llegamos a Quito. Una de nuestras metas no llegó. Tardamos una hora. Cuando salimos el Taxi ya no estaba.una hora de espera esta en las condiciones de contratación
We arrived in Quito. One of our goals did not come. It took us an hour. When we left the Taxi was no longer. An hour of waiting is in the contracting conditions
En los correos de confirmación y recordatorio se incluye el teléfono del proveedor del traslado para poder comunicarle cualquier tipo de incidencia. Sentimos que no pudierais disfrutar del servicio. Translate this opinion into English.
In the confirmation and reminder emails, the transfer provider's telephone number is included in order to communicate any type of incident. We are sorry that you could not enjoy the service. Opinion translated. Show original.
04 / 07 / 2019
Málaga, Spain
El conductor, José Antonio, muy bien, muy agradable
03 / 10 / 2019
Benidorm, Spain
El conductor que nos recogió fue muy profesional y muy agradable en el trato