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Transfers in San Francisco

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  • 7.07 / 10
    7.0733333333333 395 reviews
  • 8,248
    travellers have enjoyed tours here
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FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in San Francisco with a minimum of 12 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    It takes approximately 45 minutes from the city centre to San Francisco Airport. We recommend booking the pick-up from the hotel 3 hours before your flight departure time.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

3 passenger vehicle US$ 64.07
5 passenger vehicle US$ 71.65
14 seat minibus US$ 394.75

Our customers' reviews

These are genuine reviews written by our customers.
7.10 / 10
7.0733333333333
395 reviews | 8,248 travellers

5 out of 395 reviews

6

02 / 23 / 2023

S
Sabine Prenslev

Denmark

I had to Call the center multi times and waited 45 min. The driver didnt get me phone number from the website and also clem my flight was wrong. He was a Nice and friendly when we finally was in the car. But I didnt like He sms/texted while driving

The flight number was correct. Nevertheless, when reserving, we ask passengers to indicate the arrival time of their flight, not when they wish to be picked up. We deeply regret if you had to wait to meet the driver. We'll keep working to improve where possible.

I travelled by myself
10

09 / 23 / 2022

M
Michael

Switzerland

Sehr gute Kommunikation mit dem Fahrer. Wir waren in steten Kontakt, speziell auch, weil der Flug Verspätung hatte und es danach auch eine lange Kolonne bei der Passkontrolle hatte. Der Fahrer gab Bescheid, wo ich genau beim Ausgang auf ihn warten musste. Translate this opinion into English.

Very good communication with the driver. We were in constant contact, especially because the flight was delayed and there was a long line at passport control afterwards. The driver let me know exactly where I had to wait for him at the exit. Opinion translated. Show original.

I travelled by myself
2

09 / 19 / 2022

J
John

Ipswich, United Kingdom

This was a shocking service. We were a minute over the hour getting through customs and told the driver and once through the driver had left and we sat for an hour and a half waiting. No more communication from him. The terms said we may have to pay for additional waiting time over the hour but for the driver to desert us was ridiculous

We have confirmed that, after the one-hour wait, the supplier contacted you, but did not hear back from you. When he could not find you or locate you, he had to leave. As we indicated, it is very important to inform and be aware of the phone so as not to lose the service.

I travelled with my partner
2

06 / 03 / 2022

A
Anonymous

Germany

We‘ve sent you our flight number and expected that you Check the time of our arrival. Also I wrote you an e-Mail and as second an sms with the Information of our Delay. The driver wasn‘t there and when I got. hin on phone je told me that je was on the Airport at the arrival time. As you say on your Website the arrival times are regulary checked to prevent those inconvieniences. Ist is not ok for me to pay twice.

We have confirmed with our local provider that they were not able to see this information about your delayed flight in time, so they were unable to pick it up, as you expected. We are very sorry for the inconvenience caused by this, and that you were unable to use the service. Therefore, we have made a refund corresponding to the incident that occurred.

I travelled with my partner
2

03 / 21 / 2022

P
Pedro Riveron

Mismi, United States Minor Outlying Islands

Horrible service. Very fast driver. Not safety! Very rude service!

The local supplier works with the best professionals in the industry. We are sorry if this was not the case on this occasion. We will pass on your message to the team at destination so that they can take appropriate action.

I travelled with teenagers