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Transfers in San Francisco

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  • 8.39 / 10
    8.3926380368098 163 reviews
  • 2,455
    travellers have enjoyed tours here
+ -

Covid-19 Measures

Please check local restrictions before traveling. All of our services comply with recommendations to avoid the spread of Covid-19.

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in San Francisco with a minimum of 12 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    It takes approximately 45 minutes from the city centre to San Francisco Airport. We recommend booking the pick-up from the hotel 3 hours before your flight departure time.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

3 passenger vehicle US$ 57.82
5 passenger vehicle US$ 76.70
14 seat minibus US$ 250

Our customers' reviews

These are genuine reviews written by our customers.
8.40 / 10
8.3926380368098
163 reviews | 2,455 travellers

5 out of 163 reviews

2

06 / 03 / 2022

A
Anonymous

Germany

We‘ve sent you our flight number and expected that you Check the time of our arrival. Also I wrote you an e-Mail and as second an sms with the Information of our Delay. The driver wasn‘t there and when I got. hin on phone je told me that je was on the Airport at the arrival time. As you say on your Website the arrival times are regulary checked to prevent those inconvieniences. Ist is not ok for me to pay twice.

We have confirmed with our local provider that they were not able to see this information about your delayed flight in time, so they were unable to pick it up, as you expected. We are very sorry for the inconvenience caused by this, and that you were unable to use the service. Therefore, we have made a refund corresponding to the incident that occurred.

I travelled with my partner
2

03 / 21 / 2022

P
Pedro Riveron

Mismi, United States Minor Outlying Islands

Horrible service. Very fast driver. Not safety! Very rude service!

The local supplier works with the best professionals in the industry. We are sorry if this was not the case on this occasion. We will pass on your message to the team at destination so that they can take appropriate action.

I travelled with teenagers
10

12 / 29 / 2021

S
Salvador Dominguez

Mexico

Lina has an amazing attitude and an outstanding service.

I travelled with teenagers
2

12 / 17 / 2021

B
Bob Phillips

Mumbai, India

Arrived at SFO after a grueling 14 hour flight from Delhi. Was informed that I would be received at the airport by someone with my name on a placard. There was no one there, I called and was told to go to the Departure concourse on another floor and head to Zone 15 outside the airport. Then was informed that I had to pay extra because we had more than 3 bags. Our receipt showed we had paid for 5 bags. So we were charged 20$ for 2 extra bags that didn’t reflect in their records.

The hired vehicle had a capacity for five persons and five pieces of luggage. However, you informed the supplier that you were carrying six large, checked bags, so you had to be charged extra for the excess luggage. Due to the current health situation, it is not possible to wait for you in the arrivals' hall. We are sorry to hear that your experience with this service was not satisfactory.

I travelled with friends
10

12 / 27 / 2019

J
Juan

Madrid, Spain

Perfect service. Marcos was waiting for us and took us to the hotel in about 30 minutes. He explained us several useful things about San Francisco

I travelled with my partner